H-E-B

4.7
485 reviews

About

Grocery StoreSupermarketGrocery Delivery Service
Your Nutty Brown H-E-B is open daily 6 a.m. to 11 p.m. at Nutty Brown Rd & 290 in west Austin near Dripping Springs! The rich history of the Nutty Brown Café & Amphitheatre is on display at this location, including a tribute wall near the store’s entrance featuring a mural showcasing vintage photography and colorful iconography inspired by original signage such as the blue “Welcome” awning and the neon Cowboy sign. Mike Farr, the owner of Nutty Brown Café & Amphitheatre, which operated as a music venue for more than two decades, also gifted signed guitars from legendary Texas musicians who once graced the stage. With an expansive product assortment, convenient curbside pickup & delivery, BLOOMS by H-E-B floral department, and much more, your Nutty Brown H-E-B offers a world-class shopping experience with an emphasis on fresh, top-quality food options at H-E-B’s celebrated low prices

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
12021 W US 290, Austin, TX
78737, United States

Hours

Reviews

4.7
485 reviews
5 stars
402
4 stars
48
3 stars
10
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Customer Service

While many reviews highlighted friendly and helpful staff, there were notable complaints about poor customer service experiences, particularly from management.

Product Selection

The store is recognized for its wide variety of products, including specialty items like gluten-free beers and fresh produce.

Pricing Issues

Some customers expressed dissatisfaction with pricing, mentioning perceived price gouging and discrepancies between shelf prices and checkout prices.

Store Layout

The layout of the store received mixed reviews; while some found it easy to navigate, others felt it was confusing.
  • LT
    Luke Thompson
    2 days ago
    2.0
    So this is the 3rd year in a row that this HEB location is sold out of boneless turkey breats. I called 8 locations and all have the same story. "Someone came in yesterday/the day before and bought 50+." Really wish HEB would put limits on items so businesses cant just wipe out entire holiday inventories from locals.
  • DA
    Diahann Armstrong
    4 days ago
    1.0
    After my visit to SweatHouzz, I stopped by H-E-B to pick up a few items. Feeling great from my sauna and cold plunge, I wasn’t expecting to encounter such rude behavior from Maddie at 2:51 PM on 11/21/2025. There was no eye contact, no greeting—just noticeably discourteous service.
  • MM
    Marissa M
    Nov 16, 2025
    5.0
    Our pickup order was ready before our pickup time! We were able to save 20 minutes on our busy day! The produce was very fresh! The staff was fast,friendly,and efficient!
  • AG
    Alexis Garcia
    Nov 11, 2025
    5.0
    HEB is a Texas icon. It is my go to place to shop. HEB Plus also provides toys, outdoor furniture, garden, home, and a plethora of other areas in addition to food, beauty, and pharmacy.
  • MD
    Mike D
    Oct 29, 2025
    1.0
    Wow, 1st bad check out experience at HEB in a long time. I have become accustomed to using to the 25 item self-serve checkout, so when I arrived at the front of the store w/my ~23 items and found it closed, my only option was getting behind several customers with full-to-the-brim large carts in a non-express line. Turned a 2 minute checkout into a 12 minute checkout.

Frequently Asked Questions About H-E-B

What are the Business Center hours at Nutty Brown H-E-B?

Our Business Center is open daily 10 a.m. to 6 p.m.

What are the store hours for Nutty Brown H-E-B?

Nutty Brown H-E-B is open daily from 6 a.m. to 11 p.m.