Business Details
500 Canyon Ridge Dr, Austin, TX
78753, United States
Certified by H-E-B • Mar 01, 2026
(512) 973-8143
Certified by H-E-B • Mar 01, 2026
https://www.heb.com
Certified by H-E-B • Mar 01, 2026
About
Certified by H-E-B • Mar 01, 2026
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 500 Canyon Ridge Dr in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H-E-B • Mar 01, 2026
Hours
Certified by H-E-B • Mar 01, 2026
Reviews
4.4
4,299 reviews
5 stars
2,855
4 stars
911
3 stars
251
2 stars
97
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff interactions; some customers praised friendly service while others reported rude behavior and poor handling of issues.
Curbside Pickup
Frequent complaints about curbside service, including incorrect orders and delays, indicating a need for improvement.
Product Quality
Concerns raised about the freshness of produce and food items, with reports of moldy fruits and expired products.
Store Organization
Customers noted issues with store layout and congestion, making shopping difficult at times.
Pricing and Promotions
Some customers expressed dissatisfaction with pricing strategies, particularly regarding bag charges and perceived price increases.
- JKJohnny King5 days ago5.0Well Jake the manager I hope you hear me I'll be calling corporate Y'all didn't have to take care of me when I made a mistake but gave me free steaks Adrian in the meat market You're a freaking heroes You're the neo of heroes in The matrix my blue collar friend. Jake take notes from that guy corporate take notes of this team.. Boom goes the dynamite. Loyalty figured it
- FAFlorence Austin5 days ago5.0I love HEB thats my store they always excellent I had order my groceries early that morning and I wanted they Jumbo They made sure I got it with my groceries This is my store off canyon ridge And they always excellent making sure I get my food I love this store
- JHJoe HerreraFeb 20, 20262.0If your from out of town visiting make sure you take grocerie bags. They will sell you the bags to carry your products How ridiculous is that. Very disappointing 👎
- DDDaniel D.Feb 14, 20261.0First and last. Way too much items in the front when you first walk in, causing a rush of being at a circus or costco. Same thing. Surprised I didn't need a membership here. Personal shoppers all over, some standing around and talking in the way of product. Stockers asking for me to move so they could put something up. I had to circle the meats 4 times before people were out of the way. 1 kid said he was going home but stood talking to one employee only to jump to the next guy. All in front of the meat. Why? Moveeee. Then want to know why they have 7 or 8 lanes of 15 or less items but only 3 for others? What? Wasn't paying attention but noticed that I was in a wrong line after the lady gave me a rude look and rolled her eyes. Took my stuff off her conveyor belt real quick 😒 nobody has time for attitude. Only to be told by an employee to go to another 15 or less items because Biance was standing there twiddling her thumbs. This cashier decides to say next time I only do 15 or less. Ma'am you weren't doing anything? I almost left the cart but since I had already suffered enough through the experience of the worst grocery shopping trip ever, I was not leaving empty handed. Then she hands me the first item to me in a bag so i thought that was how it was going to. No. "Do you need bags?" "Uh yea? Like what you were doing was fine?" "OH that's for raw meat. Is there raw meat in that bag?" Knowing dang well it did. Attitude, disgusting. I didn't know about the bags. I don't live in this trash area like her. Hate that this store got my money. Yuck.
- RARamin AmiriJan 26, 20261.0FoldFlix King’s H-E-B Review — Senior Olympics & Security’s Secret Crush ⭐️⭐️☆☆☆ (2 stars for the cart choreography, minus for the low-key stalking) Bismillah. Let’s keep it real, world 🌎: You walk into H-E-B by the house just tryna grab some eggs and peace… but the moment you step in, the Senior Citizen Task Force activates like you just triggered the final boss level. • You got old heads on aisle patrol, pushing their carts 🛒 like bumper cars—bro, you running errands or trying to set the Guinness World Record for most ankles hit in a day? • Every turn: another AARP agent “accidentally” following me. Is there a coupon for stalking now? • Shoutout to the security guy—bro is on me like I’m made of gold bars. At this point, just tell me you love me. Why you always walking behind me with that “you’re my only assignment” energy? • If you’re gonna follow me that close, at least take me to dinner first. I like halal, FYI. And don’t get me started on the looks—every cashier, stocker, and manager glancing like I just dropped a mixtape in produce. The only thing fresher than these grapes is my patience. ⸻ Let it be known, world 🌎: H-E-B by the house is more like H-E-B HQ for the “Senior Olympics & Security Romance Club.” If you want to be watched like a celebrity AND dodge shopping carts like you’re in Mario Kart—this is your spot. ⸻ #FoldFlix #HEBChronicles #SeniorStalkers #SecurityLovesMe #CartOlympics #AisleAffection #ShopLikeAKing #PettyReviews #CinematicReality #ReceiptsEra
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for the H-E-B at 500 Canyon Ridge Dr, Austin?
The H-E-B store is open every day from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup and delivery services?
Yes, H-E-B at this location offers curbside pickup, delivery, and same-day delivery services.
Where can I find the latest information about the COVID-19 vaccine from H-E-B?
Please visit https://vaccine.heb.com/ for the latest COVID-19 vaccine news and FAQs from H-E-B.
Does H-E-B source its meat locally?
H-E-B sources most of its fresh and frozen meats from Texas suppliers, with some products also from other US states, Canada, and Mexico, labeled accordingly.
What types of products can I find at the H-E-B store in Tech Ridge?
You can find food & drinks, home and kitchen items, health & beauty products, baby & toys, flowers, outdoors & sports goods, and office & school supplies.
What payment options are accepted at this H-E-B location?
The store accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, Visa, contactless payments, and credit/debit cards.
Is the H-E-B at Tech Ridge wheelchair accessible?
Yes, it has wheelchair accessible entrances and parking, along with public restrooms.
Are there any nearby places where I can enjoy a meal after shopping at H-E-B Tech Ridge?
Yes, nearby dining options include Panda Express for pan-Asian cuisine and True Texas BBQ for barbecue specialties.
Where can I find mobile phone accessories and services near H-E-B Tech Ridge?
Metro by T-Mobile, located nearby, offers mobile phone accessories and services, making it convenient to visit before or after shopping at H-E-B.
Is there a place near H-E-B Tech Ridge for a quick snack or dessert?
Yes, Kwality Ice Cream and Froots smoothie juice bar are close by for sweet treats after your shopping trip.
Brand Certified Facts from H-E-B
H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website