Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 500 Canyon Ridge Dr in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
4,242 reviews
5 stars
2,815
4 stars
906
3 stars
248
2 stars
96
1 star
177
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Curbside Issues
Frequent complaints about curbside pickup, including missing items and delays, indicating a need for improvement in this area.
Store Cleanliness
Overall, the store is described as clean and well-organized, although some reports of unsanitary conditions were noted.
Product Quality
While many customers appreciate the fresh produce, there are concerns about expired items and quality inconsistencies in certain products.
Parking and Accessibility
Customers noted issues with small parking lots and accessibility for elderly or disabled shoppers.
- SES E2 days ago1.0Buena tarde solo quiero dar un punto de vista muy importante yo casi voy todos los días a esta tienda hoy fui a hacer mi súper y vista una promoción de que si agarras tamales te regalan una salsa y unos frijoles le dije a la cajera y primero solo me estaba marcando los frijoles después según ella me eliminó el cobro de la salsa y ahorita que llegue a mi casa esa mujer me cobró dos salsas y solo agarré uno me enoja tanto que sean así , ahora tendré que regresar por mis 3.98 por qué no es justo yo no conozco esa salsa yo solo agarré la promoción quise hacer este reporte por mensaje pero no acepto mi código de barra de el recibo mi compra fue por 137.83 la cajera de nombre Keyian G. 3:01pm 11-22-25 recibo 1033 5821 1122 2515 0100 476…..( chicas si no les gusta su trabajo agarren otro están a el servicio a el cliente ) yo amo HEB lástima que hay gente que solo trabaja por trabajar y no amar un trabajo , deberían agradecer que tienen uno muchos no tenemos y tenemos que buscar la manera de sobrevivir
- PHP. HarrisNov 15, 20252.0H.E.B. Here Expensive Begins. Bagged Romain lettuce up 29.8% in one week. Their store brand bake beans up 27.9% in one week. Their in store baked bread up 31.9% in one week. Living on the Gulf Coast in the 90s if plywood went up in the week before at these rates, it would've been considered price gouging. HEB is to be commende in that their loaf is at least still 16 oz. rather than 14 like Walmart. However, please consider Randalls. Look at their sale page. See their fantastic deals. Friendlier atmosphere and much more helpful staff than this HEB which I have shopped at since it opened in 2002.
- SNStormi NoelleNov 10, 20251.0I got some eggs yesterday an man oh man no later then 10-15 mins I was on the toilet blowing my insides out an I made devil eggs but they have never made me shit the way I did yesterday, an I always make my devil eggs the same. not only that it messed my girlfriend an family stomach up as well. it was almost like we had food poisoning, I don’t know if they put old eggs out for customers to buy but that’s unacceptable. I’d like a store credit or something for them eggs
- ASAzim SulemanNov 9, 20255.0Easy to find anything I am looking for and always stocked with groceries. Staff is always nice as well.
- SLShanna-Lee LussierNov 5, 20255.0Neighborhood HEB. Friendly staff, great deals.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for the H-E-B at 500 Canyon Ridge Dr, Austin?
The H-E-B store is open every day from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup and delivery services?
Yes, H-E-B at this location offers curbside pickup, delivery, and same-day delivery services.
Where can I find the latest information about the COVID-19 vaccine from H-E-B?
Please visit https://vaccine.heb.com/ for the latest COVID-19 vaccine news and FAQs from H-E-B.
Does H-E-B source its meat locally?
H-E-B sources most of its fresh and frozen meats from Texas suppliers, with some products also from other US states, Canada, and Mexico, labeled accordingly.
What types of products can I find at the H-E-B store in Tech Ridge?
You can find food & drinks, home and kitchen items, health & beauty products, baby & toys, flowers, outdoors & sports goods, and office & school supplies.
What payment options are accepted at this H-E-B location?
The store accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, Visa, contactless payments, and credit/debit cards.
Is the H-E-B at Tech Ridge wheelchair accessible?
Yes, it has wheelchair accessible entrances and parking, along with public restrooms.
Are there any nearby places where I can enjoy a meal after shopping at H-E-B Tech Ridge?
Yes, nearby dining options include Panda Express for pan-Asian cuisine and True Texas BBQ for barbecue specialties.
Where can I find mobile phone accessories and services near H-E-B Tech Ridge?
Metro by T-Mobile, located nearby, offers mobile phone accessories and services, making it convenient to visit before or after shopping at H-E-B.
Is there a place near H-E-B Tech Ridge for a quick snack or dessert?
Yes, Kwality Ice Cream and Froots smoothie juice bar are close by for sweet treats after your shopping trip.