Business Details
10710 Research Blvd, Austin, TX
78759, United States
Certified by H-E-B • Feb 22, 2026
(512) 794-8221
Certified by H-E-B • Feb 22, 2026
https://www.heb.com
Certified by H-E-B • Feb 22, 2026
About
Certified by H-E-B • Feb 22, 2026
Grocery StoreH-E-B
Your newly remodeled North Hills H-E-B at Braker Lane & 183 features nearly 100,000-square feet of H-E-B greatness. The store has upgraded and new departments such as Home by H-E-B, Blooms Flower Bar, 2-lane pharmacy drive-thru, full-service meat counter, updated bakery department with tortilleria, Sushiya sushi & Sushiya grill offerings, expanded Texas Backyard, and more.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H-E-B • Feb 22, 2026
Hours
Certified by H-E-B • Feb 22, 2026
Reviews
4.3
2,329 reviews
5 stars
1,462
4 stars
526
3 stars
148
2 stars
60
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Product Quality
Feedback on product quality was mixed; while some praised fresh produce and bakery items, others reported issues with spoiled seafood and poor quality salads.
Store Experience
Customers appreciated the store's cleanliness and organization, though some noted issues with crowded aisles and inconsistent curbside service.
Pricing
Overall, customers found H.E.B.'s prices to be reasonable, with many expressing satisfaction with the value offered.
Curbside Service
Curbside pickup received negative feedback for being inconsistent and slow, leading to frustration among customers.
- JGJohn GaltFeb 18, 20261.0They offer no bags to carry things home even though everything I bought is wrapped in plastic, sometimes doubled wrapped. This makes no sense.
- BHBrittany HFeb 17, 20264.0Conveint fast check out
- AMAlexander MFeb 17, 20265.0Reasonable price with variety goods
- AKAndrew KnaussFeb 16, 20262.0H-E-B is good and this specific location is also good but I would not recommend curbside pick up here. This is the second time I’ve had to wait 30 minutes plus to just find a spot for pick up. They need to have a better system in place or move the pick up to a bigger location with more spots. It’s unacceptable.
- HMHaydyn MarinaFeb 8, 20261.0This HEB has a problem - with curbside and management. First of all, curbside is always super slow I’ve had to wait for 40+ min before to get my order. Today I scheduled for a 9-9:30p pick up. When I arrived at 9:18p, curbside was closed. I came inside and the staff told me they had to call management, they sent over one woman who said she had to call another manager. 20m. When the main manger came over, he refused to help me with my order at all and told me I had to come back the next day! When I said “what the hell?” he tried to demand that I apologize to him for saying “hell” or else he wouldn’t talk to me anymore. When I refused, he chose to call the police! And on the phone to the police made a racist comment about me in front of my face. This man is simply unhappy that he is expected to do his job, and is insulting and threatening a customer with police action rather than help with the mistake the company made. And still no one resolved the issue. I of course have to come back the next day and get my groceries. There needs to be a way to hold this HEB accountable for their repeated incompetence and now disrespect to their customers. And to the HEB response below: why would I speak to your “curbside team” to resolve this? Another handful of people who work under a boss who cannot and will not do his job properly? How would a “curbside team” have the credentials to resolve a systemic problem in this store? This is an issue to be addressed at the upper management level, not the “curbside team” 🙄 stupid response from a stupid company.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the H-E-B North Hills store hours?
The H-E-B North Hills store is open every day from 6:00 AM to 11:00 PM.
Where is the H-E-B North Hills location?
It is located at 10710 Research Blvd, Ste 200, Austin, TX 78759.
Does H-E-B North Hills offer curbside pickup and delivery services?
Yes, the store offers curbside pickup, delivery, and same-day delivery services.
What types of products are available at H-E-B North Hills?
Products include Food & Drinks, Home and Kitchen, Health & Beauty, Baby & Toys, Flowers, Outdoors & Sports, and Office & School supplies.
What payment options does H-E-B North Hills accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
What are some notable departments and features at this H-E-B location?
The remodeled store includes Home by H-E-B, Blooms Flower Bar, a 2-lane pharmacy drive-thru, full-service meat counter, updated bakery with a tortilleria, Sushiya sushi & grill, and an expanded Texas Backyard section.
Where can I find propane supply near H-E-B North Hills?
Blue Rhino Propane Exchange is located nearby for convenient propane supply services.
Are there beauty and spa services near H-E-B North Hills?
Yes, nearby options include Lifestyle Nails And Spa, Beauty Store Salon and Spa, Love My Brows by M, Moonlight Head Spa Austin, Glos and Glow Nail Spa, and Supercuts.
What's a good place to grab a smoothie or coffee near H-E-B North Hills?
Yogertz Frozen Yogurt, Coffee & Espresso and Jamba Juice are nearby for frozen yogurt, coffee, smoothie, and espresso options.
Where can I find entertainment and convenience services close to H-E-B North Hills?
Redbox offers video and game rentals nearby, and the HEB ATM and Coinstar kiosks provide financial services including ATM and currency exchange.
Brand Certified Facts from H-E-B
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Certified February 22, 2026Yext Knowledge Graph
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