H-E-B

4.3
2297 reviews

About

Grocery Store
Your newly remodeled North Hills H-E-B at Braker Lane & 183 features nearly 100,000-square feet of H-E-B greatness. The store has upgraded and new departments such as Home by H-E-B, Blooms Flower Bar, 2-lane pharmacy drive-thru, full-service meat counter, updated bakery department with tortilleria, Sushiya sushi & Sushiya grill offerings, expanded Texas Backyard, and more.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
10710 Research Blvd, Austin, TX
78759, United States

Hours

Reviews

4.3
2,297 reviews
5 stars
1,444
4 stars
521
3 stars
145
2 stars
57
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.

Product Quality

There were mixed reviews regarding product quality, with some customers expressing disappointment in the freshness of produce and seafood.

Store Environment

The store is generally described as clean and well-organized, although some customers found the layout cramped and difficult to navigate.

Pricing and Selection

Customers appreciated the variety of products and competitive pricing, although some noted issues with pricing inconsistencies and the charge for bags.

Crowd Management

Several reviews mentioned the store being overcrowded, leading to long lines and difficulty finding parking.
  • YP
    Yusmaris Popa
    Nov 29, 2025
    5.0
    Me encanta ir a HEB siempre encuentro lo q busco
  • MO
    Madeline O’Connor
    Nov 29, 2025
    4.0
    HEB at Braker and 183 is a solid store with a big selection and usually has everything I need. The layout is easy to shop, and the staff is always helpful. The only downsides are that it sometimes has a strange smell inside, and the area right outside the store can feel a little uncomfortable at times because there are often people hanging around. Overall, though, it is a convenient place to shop, and the variety is great.
  • SH
    Steve Houston
    Nov 26, 2025
    5.0
    Love shopping at H E B .fresh fruits and good seafood
  • AL
    Adriana Lara
    Nov 18, 2025
    5.0
    The people that work here care so much about the costumers and make everyone feel comfortable and welcome. Also, they have a great variety!
  • ND
    Noah Dolieslager
    Nov 4, 2025
    5.0
    Donny the bag loader guy was very helpful! He was fast! He should get a raise! Noah, the customer service dude was good but not as great as Donny

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.