No store does more than your nearby H-E-B located at 12407 N Mopac Expwy in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
While many customers praised the friendly and helpful staff, there were several reports of rude behavior from employees, particularly at the self-checkout and customer service areas.
Product Quality
Customers generally appreciated the freshness and variety of produce and meats, but there were complaints about expired items and poor quality in some prepared foods.
Store Organization
The store is often described as clean and well-organized, but some customers noted issues with blocked aisles due to restocking and difficulty finding certain items.
Curbside Experience
Mixed reviews on curbside service, with some customers expressing gratitude for helpful staff, while others reported issues with missing or expired items.
Parking Issues
Many customers mentioned that parking is often a challenge due to the store's popularity and layout.
MM
Michael McCarthy
Feb 17, 2026
5.0
Big store! They offer products that other HEB stores don’t carry. They offer curbside pick up and drive thru pharmacy for pick up.
RP
Ryan Palmisano
Feb 14, 2026
1.0
lowest quality heb in the area, produce is usually rotten, meat section even has rotting meat for sale. Place is filthy. Why is just this location this bad
EK
Emmanuelle Kamar
Feb 13, 2026
1.0
The bakery’s quality has gone downhill. I used to love the sugar cookies, but now they’re very hard to chew, almost like gum. I’d be cautious about buying items from the bakery.
TB
Teresa Baião
Feb 8, 2026
1.0
If I could give this location zero stars, I would. The curbside pickup here is absolutely horrible—by far the worst experience I’ve ever had. Regular customers park in the curbside spots, filling them up completely, so you’re forced to circle the lot over and over until you hopefully get lucky and find one.
When I called the store to ask for a solution, the employee who answered was extremely rude, spoke in a condescending tone, and showed no willingness to help or de-escalate the situation.
Either open more curbside parking spots, limit the number of orders per time slot, or cancel curbside pickup at this location altogether. You can’t offer a service you’re clearly not capable of delivering.
My pickup window was scheduled for 11:30–12:00. I arrived at 11:55 and didn’t get a curbside spot until 12:24. After checking in, I received my order well after my scheduled time, 12:46 PM.
AM
Angelita Martinez
Feb 4, 2026
5.0
Want to give props to Alex for helping me today. I had a very specific request at the meat/fish market and he made it happen when he could've easily said no and move on with what he was doing. Hope he gets to see this and it's nice to see people who go above and beyond for a customer while having a smile. He deserves a raise.
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the opening hours for the H-E-B store at Parmer and Mopac in Austin?
The H-E-B store at 12407 N Mopac Expwy is open daily from 6:00 AM to 11:00 PM.
Where is the H-E-B store located at Parmer and Mopac?
It is located at 12407 N Mopac Expwy, Austin, TX 78758, USA.
What types of products does the H-E-B at Parmer and Mopac offer?
They offer Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
Does the H-E-B at Parmer and Mopac accept credit card payments?
Yes, H-E-B accepts various payment options including American Express, Discover, Mastercard, Visa, as well as Apple Pay, Google Pay, Samsung Pay, cash, and checks.
Does this H-E-B store provide accessibility features?
Yes, this location offers wheelchair accessible entrances and parking, as well as public restrooms.
Does H-E-B at Parmer and Mopac provide grocery delivery or curbside pickup services?
Yes, H-E-B offers convenient curbside pickup and grocery delivery services at this location.
Where can I find more information about weekly deals at this H-E-B store?
You can find weekly deals and more in the weekly ad available at https://www.heb.com/weekly-ads/weekly-deals/218.
Are there any nearby locations where I can exchange propane near H-E-B at Parmer and Mopac?
Yes, Blue Rhino Propane Exchange is nearby where you can exchange propane tanks.
What nearby places can I visit for relaxation or wellness around the H-E-B at Parmer and Mopac?
Ru Yi Massage and VS Nails & Spa are nearby locations where you can enjoy massage and beauty services for relaxation.
Are there nearby places to pick up pet supplies when visiting H-E-B at Parmer and Mopac?
Yes, Pet Supplies Plus and Lick Sleeve are nearby stores where you can find pet products and services.
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