No store does more than your nearby H-E-B located at 6001 West Parmer Lane in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude or unprofessional.
Store Organization
Many customers appreciate the store's organization and layout, but some express frustration over ongoing remodeling and product placement issues.
Product Quality
There are complaints about spoiled products and inconsistent quality, particularly in the produce and bakery sections.
Pharmacy Issues
The pharmacy has received negative feedback regarding service quality and medication management, with multiple customers reporting issues.
Parking and Accessibility
Customers generally find the parking ample and the store easily accessible, although some mention crowded conditions.
VK
Vignesh Krishna
2 days ago
3.0
Can one of the associates (even better the store manager) fix these so called “Smart Scales”?
Half of them don’t work, a couple of em show the incorrect PLU # when weighed, and some scan incorrectly (object recognition fails)
Regarding the label that comes out printed, the ink sometimes is so light that it does not scan easily at the checkout lanes and this is serious time wasting for other folks in line because now I need to manually re-weigh them and scan again.
I’ve been coming to this location for more than 3 years now and ever since the introduction of these smart scales, it has been a real inconvenience for me to go from aisle to aisle finding which one works!
Please find a workaround asap!
FC
Felipe Carvalho
Jan 28, 2026
1.0
Curbside unorganized, delayed and only let’s you know they’re missing items when finally bring your late order - bad, bad experience
KK
Kaye
Jan 25, 2026
1.0
When I go to this H-E-B I get harassed by guys that work there, talking about me staring at me, following me, very annoying.
NA
ninj aney
Jan 17, 2026
1.0
Please have some control on the grapes!!! All of the grape bags were open
AR
Anirudh Reddy
Jan 14, 2026
5.0
Abundant parking, easy access to parmer lane, friendly staff
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the opening hours of H-E-B at 6001 West Parmer Lane in Austin?
H-E-B is open daily from 6:00 AM to 11:00 PM.
Where can I find weekly deals and promotions for this H-E-B store?
Weekly deals and more can be found in this week’s ad at https://www.heb.com/weekly-ads/weekly-deals/388.
What products and categories does this H-E-B location offer?
This H-E-B store offers Food & Drinks, Home and Kitchen, Health & Beauty, Baby & Toys, Flowers, Outdoors & Sports, and Office & School products.
Does this H-E-B provide curbside pickup and delivery services?
Yes, H-E-B offers curbside pickup, delivery, and same day delivery services at this location.
What payment options are accepted at this H-E-B store?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Is the H-E-B store at Parmer and McNeil wheelchair accessible?
Yes, it has wheelchair accessible entrances and parking, public restrooms, and free Wi-Fi.
Where can I find the latest information from H-E-B about the COVID-19 vaccine?
Please visit https://vaccine.heb.com/ for the latest H-E-B news regarding the COVID-19 vaccine including phases and FAQs.
What nearby businesses can I visit around the H-E-B at 6001 West Parmer Lane?
Nearby businesses include Custom Web Developers USA, Margo Bitcoin ATM, Algoryte LLC, Habib Khan furniture store, and 1 Day Bath of Texas.
Are there ATMs available near this H-E-B for convenient cash access?
Yes, there are multiple ATMs nearby, including Margo Bitcoin ATM, HEB ATM, and Coin Cloud Bitcoin ATM, offering currency exchange and financial services.
What local dining options are available near the H-E-B on West Parmer Lane?
You can visit CiCi’s Pizza nearby for dining options before or after your grocery trip.
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