H-E-B

4.2
3809 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 6607 South IH 35 in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
6607 South IH 35, Austin, TX
78744, United States

Hours

Reviews

4.2
3,809 reviews
5 stars
2,270
4 stars
801
3 stars
383
2 stars
124
1 star
231

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude service and lack of acknowledgment.

Store Condition

Several reviews mentioned cleanliness issues, particularly in restrooms and around coolers, with some customers noting the store feels worn down.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over stock issues and the quality of certain items.

Curbside Experience

Many customers reported long wait times and issues with curbside orders, indicating a need for improvement in this service.
  • SC
    Shay Clark
    5 days ago
    5.0
    I love HEB, i mean who doesn’t? ❤️
  • TV
    thuan Vu
    Jan 1, 2026
    1.0
    I bought a Coke, but the cashier didn’t give me a bag. It’s heavy , that’s selfish.
  • RB
    Robby Banda
    Dec 29, 2025
    3.0
    This location has its problems but they're not terrible for the most part. However, I called for help from drugstore and the lady in drugstore at the time said she would get back to me whether or not a product I was looking for came in. I never got a response back. Kind of disappointing, there's always other hebs though.
  • DB
    Dumb bitch
    Dec 27, 2025
    2.0
    They follow me n I've never been n trouble there
  • RR
    Robert Gosnell (ARG ROOFING & REPAIR)
    Dec 23, 2025
    5.0
    Stop there to grab something to get me through the day! 😁

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.