H-E-B

4.2
3792 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 6607 South IH 35 in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
6607 South IH 35, Austin, TX
78744, United States

Hours

Reviews

4.2
3,792 reviews
5 stars
2,256
4 stars
803
3 stars
381
2 stars
123
1 star
229

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although some reported instances of rudeness.

Store Cleanliness

The store is generally clean, but there are mixed reviews about the condition of the restrooms.

Product Availability

Customers appreciate the variety of products available, but some noted issues with stock levels in certain areas.

Curbside Service

Curbside service received negative feedback for being slow and inefficient, with long wait times reported.

Checkout Experience

While lines can be long, many customers noted that they move quickly, and express lanes are often misused.
  • EH
    Eileen Hoffman
    5 days ago
    1.0
    Stopped in for a few things, not my usual store. Floors were shockingly dirty especially around the open coolers. Gross!
  • JV
    julios Augusto valadez
    Nov 6, 2025
    5.0
    Muy rápido , solo falta poner más cajeros en horas pico
  • AE
    Antonio Elizondo
    Oct 27, 2025
    4.0
    It's usually packed and honestly the employees don't really greet you but that's okay this is the new generation of people that stare at their phones majority of the time. Yes I'm giving my age. But the young lady at the 25 are fewer who didn't want to pack my bags for whatever reason It was nice. I didn't bother trying to sound like a Karen or a Kevin or whatever. I figured maybe she's having the long day and maybe she's just ready to go home who knows. Overall the store is to be expected and at least the stores clean to a degree
  • PR
    Patricia Rdgz
    Oct 22, 2025
    4.0
    HEB always has what we need but this particular one is a bit hard to navigate. It could be just me, the RGV HEB's are stellar, I'm spoiled that way. Still got what we needed but it took some investigating 🔎 to find it all.
  • AR
    Araceli Rosales
    Oct 20, 2025
    5.0
    Super bien son las cajeras y cajeros muy amables ya tengo 16 años comprando en esta tienda hoy 20 de octubre2025 como a la 1 pm fui a comprar unas cosas entre ellas un jamón que seme olvido estaba preocupada por que eran más de 20 dolares y bueno fui a la tienda a preguntar y la cajera muy amable le llamo al manager o supervisor y el muy amable me atendió muy educado esto fue como a las 7 pm no cheque como se llama el super visor o manager no se pero me trato muy bien el fue checo las cámaras y listo fue todo muy rápido muchas gracias por tener personal tan amable un 100 para el y la chica que me atendieron

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.