H-E-B

4.5
1656 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 7301 N FM 620 in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
7301 N FM 620, Austin, TX
78726, United States

Hours

Reviews

4.5
1,656 reviews
5 stars
1,156
4 stars
332
3 stars
66
2 stars
28
1 star
74

What are people saying?

AI-generated from recent customer reviews

Produce Quality

Numerous customers reported issues with rotten or expired produce, leading to dissatisfaction with food quality.

Customer Service

While some employees received praise for their helpfulness and friendliness, others were criticized for being rude or unhelpful.

Pricing Concerns

Several reviews mentioned rising prices and perceived deceptive pricing practices, causing frustration among customers.

Store Cleanliness

The cleanliness of the store received mixed reviews, with some customers noting it was well-maintained while others found it messy.

Curbside Pickup Issues

Many customers experienced problems with missing items or poor quality of products during curbside pickup.
  • MH
    Michael Haidl
    Nov 9, 2025
    5.0
    We love our HEB!
  • MC
    Mary Catherine Catala
    Oct 26, 2025
    1.0
    I am increasingly shocked at the skyrocketing prices at HEB but worse the low quality of their food. Their rotting produce in particular is depressing. I can't believe that HEB would sell such disgusting food to the Texans that have supported HEB for decades. You used to be great. It's almost like youre trying to hurt us intentionally, financially and our health. You sold me a $5 melon last week that was so rotten it burned my mouth. Today I shopped for celery at Anderson Mill and all of it was like rubber. 10 months old! You continue to sell expired products because you don't care! You are greedy!What are you doing HEB? Do you think we don't notice? I do. I'm tracking you, I have been for years, and mark my words I will start a revolt.
  • KH
    Karl Holdren
    Oct 21, 2025
    5.0
    My HEB
  • AH
    Andrew Hale
    Oct 21, 2025
    5.0
    Drove my spouse to HEB for some groceries.
  • TT
    Truth Troll
    Oct 17, 2025
    5.0
    WOW I love this place!!!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.