About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 7301 N FM 620 in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,670 reviews
5 stars
1,164
4 stars
333
3 stars
66
2 stars
28
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unprofessional.
Product Quality
Many customers expressed dissatisfaction with the quality of produce and other items, citing issues with rotten or expired products.
Store Cleanliness
The store is generally noted for being clean and well-organized, although some reviews mention specific locations being poorly stocked.
Pricing Issues
Customers have raised concerns about rising prices and perceived deceptive pricing practices.
Curbside Experience
Curbside pickup has received negative feedback for missing items and poor quality of produce.
- CVCarrie VanstonJan 3, 20265.0Four Points HEB has been my local grocery store for 20 years! It’s large but not super large so it makes things easy to find and makes for quicker trips. The service people are always friendly and I always find what I want. The pastries and cakes are delicious and their filet minion is fantastic. I have great admiration for their culture of caring which really was represented when they stuck with requiring you to bring plastic bags or purchase them even after it stopped being required by law.
- MNMolly NugentDec 26, 20255.0Thank you. One of the employees said something very nice to me and it meant a lot to me.
- RRRossiDec 20, 20251.0Some of the employees here are DISRESPECTFUL and trying too hard to be on a power trip instead of doing their job and minding their business. It's like they're just LOOKING FOR SOMETHING. The NERVE!!! I have never hated an HEB or felt uncomfortable at an HEB until now.
- TKTrevor KrejciDec 15, 20251.0I don't know what happened to HEB but the customer service is trash. I have to always bag my own groceries even though there are 5 people standing around doing nothing. This guy named Connor literally does nothing at HEB. Anytime there are a lot of groceries to sack he just walks off. Connor has also charged me twice for some items. The checkers will leave your groceries in the bagging area behind the register. Over the last 10 years HEB has misplaced over $2,000 in groceries in this way but the cashier's will get an attitude if you check over their mistakes. The manager cannot speak English and annoys the customers with her incoherent jibberish over the intercom. The stocking is poorly done with half of the product dented, torn, or damaged in some way. Moreover it is an inconvenience for the customer to navigate around employees that block the middle of the aisle. Stockers will be out on the floor with their boom boxes playing which is probably why a majority of the product HEB is bringing to market is damaged. I am a lifetime customer at HEB and am turning to Randalls because HEB doesn't deserve my money.
- BABrock AdamsNov 30, 20251.0I come here every other day, I live within walking distance of this store. I can’t help but notice someone is always following me while I shop, literally following me. Even watching me while I check out and pay for my items. Acting like he’s on his phone walking in circles but everytime I look up he’s watching me, it’s obvious and clear as day. This happens most of the time I come to this store and I’m tired of it, it’s intruding and 100% racial profiling. They will be sorry when I make a scene next time expose this place. Leave people alone!
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store in Four Points, Austin?
The H-E-B store located at 7301 N FM 620 in Austin is open daily from 6:00 AM to 11:00 PM.
Does H-E-B Four Points offer delivery and curbside pickup services?
Yes, H-E-B Four Points provides curbside pickup, delivery, and same-day delivery services for customer convenience.
Where can I find H-E-B's latest updates regarding the COVID-19 vaccine?
You can find the latest information on the COVID-19 vaccine, including current phases and FAQs, by visiting https://vaccine.heb.com/.
What types of products are available at H-E-B Four Points?
H-E-B Four Points offers a wide selection of products including Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
Can I pay with credit cards and mobile payment options at H-E-B Four Points?
Yes, H-E-B accepts various payment methods including American Express, Visa, Mastercard, Discover, Apple Pay, Google Pay, Samsung Pay, cash, and checks.
Is the H-E-B Four Points location accessible for people with disabilities?
Yes, this location has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Where does H-E-B source its meats from?
H-E-B sources fresh and frozen meats primarily from suppliers, ranchers, and farmers in Texas, with some products also coming from other parts of the USA, Canada, and Mexico; country of origin is labeled on packages.
What nearby places can I visit around H-E-B Four Points?
Near H-E-B Four Points, you can visit places like Blue Rhino Propane Exchange for propane needs, Austin's Pizza for a meal, and Tough Cookies Fitness if you're interested in working out.
Are there nearby financial services close to H-E-B Four Points?
Yes, nearby financial services include Coinme, which offers ATMs and currency exchange, and Edward Jones - Financial Advisor: Craig T Moore, CRPC®.
What additional amenities are available near H-E-B Four Points for personal care and wellness?
Close to H-E-B Four Points, you can find Perfect Nails for nail salon services, Stretch Zone for wellness and spa treatments, and the H-E-B Pharmacy for prescription needs.