No store does more than your nearby H-E-B located at 7301 N FM 620 in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Numerous customers reported issues with rotten or expired produce, leading to dissatisfaction with food quality.
Customer Service
While some employees received praise for their helpfulness and friendliness, others were criticized for being rude or unhelpful.
Pricing Concerns
Several reviews mentioned rising prices and perceived deceptive pricing practices, causing frustration among customers.
Store Cleanliness
The cleanliness of the store received mixed reviews, with some customers noting it was well-maintained while others found it messy.
Curbside Pickup Issues
Many customers experienced problems with missing items or poor quality of products during curbside pickup.
MH
Michael Haidl
Nov 9, 2025
5.0
We love our HEB!
MC
Mary Catherine Catala
Oct 26, 2025
1.0
I am increasingly shocked at the skyrocketing prices at HEB but worse the low quality of their food. Their rotting produce in particular is depressing. I can't believe that HEB would sell such disgusting food to the Texans that have supported HEB for decades. You used to be great. It's almost like youre trying to hurt us intentionally, financially and our health. You sold me a $5 melon last week that was so rotten it burned my mouth. Today I shopped for celery at Anderson Mill and all of it was like rubber. 10 months old! You continue to sell expired products because you don't care! You are greedy!What are you doing HEB? Do you think we don't notice? I do. I'm tracking you, I have been for years, and mark my words I will start a revolt.
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store in Four Points, Austin?
The H-E-B store located at 7301 N FM 620 in Austin is open daily from 6:00 AM to 11:00 PM.
Does H-E-B Four Points offer delivery and curbside pickup services?
Yes, H-E-B Four Points provides curbside pickup, delivery, and same-day delivery services for customer convenience.
Where can I find H-E-B's latest updates regarding the COVID-19 vaccine?
You can find the latest information on the COVID-19 vaccine, including current phases and FAQs, by visiting https://vaccine.heb.com/.
What types of products are available at H-E-B Four Points?
H-E-B Four Points offers a wide selection of products including Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
Can I pay with credit cards and mobile payment options at H-E-B Four Points?
Yes, H-E-B accepts various payment methods including American Express, Visa, Mastercard, Discover, Apple Pay, Google Pay, Samsung Pay, cash, and checks.
Is the H-E-B Four Points location accessible for people with disabilities?
Yes, this location has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Where does H-E-B source its meats from?
H-E-B sources fresh and frozen meats primarily from suppliers, ranchers, and farmers in Texas, with some products also coming from other parts of the USA, Canada, and Mexico; country of origin is labeled on packages.
What nearby places can I visit around H-E-B Four Points?
Near H-E-B Four Points, you can visit places like Blue Rhino Propane Exchange for propane needs, Austin's Pizza for a meal, and Tough Cookies Fitness if you're interested in working out.
Are there nearby financial services close to H-E-B Four Points?
Yes, nearby financial services include Coinme, which offers ATMs and currency exchange, and Edward Jones - Financial Advisor: Craig T Moore, CRPC®.
What additional amenities are available near H-E-B Four Points for personal care and wellness?
Close to H-E-B Four Points, you can find Perfect Nails for nail salon services, Stretch Zone for wellness and spa treatments, and the H-E-B Pharmacy for prescription needs.