Business Details
1000 E 41st St, Austin, TX
78751, United States
Certified by H-E-B • Feb 22, 2026
(512) 459-6513
Certified by H-E-B • Feb 22, 2026
https://www.heb.com
Certified by H-E-B • Feb 22, 2026
About
Certified by H-E-B • Feb 22, 2026
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 1000 E 41st St in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H-E-B • Feb 22, 2026
Hours
Certified by H-E-B • Feb 22, 2026
Reviews
4.5
3,752 reviews
5 stars
2,662
4 stars
689
3 stars
183
2 stars
70
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for their friendliness while others were reported as rude or unhelpful.
Store Condition
The store is undergoing extensive renovations, leading to confusion and dissatisfaction among customers regarding layout and accessibility.
Product Availability
Customers expressed frustration over frequent stock issues and poor organization, making it difficult to find items.
Curbside Pickup
Curbside pickup experiences were inconsistent, with some customers reporting delays and missing items.
Overall Sentiment
While many customers appreciate HEB for its selection and prices, there is a growing concern about the decline in shopping experience due to service and operational issues.
- RSReginald Turner Sr5 days ago5.0The Grand Re-Opening of HEB in the Hancock Center in Austin, Texas was phenomenal. A variety of live music and a DJ was enjoyable. They even had a Mariachi Band. They had samples of a plethora of things. The store is beautiful and they had plenty of handicap carts, which is important for disabled shoppers. I even found out that they have a Wellness Clinic. HEB surely does no how to set e their community and their employees. I'll never shop anywhere else.
- SSSunil Samantaray6 days ago4.0Renovated HEB, and they are marketing well. I'm really happy with how this particular store has transformed over time. This is close to several stores and restaurants. It's clean and well-organized, with a great selection of fresh products. Staff is generally friendly and helpful. Overall, it's a convenient and pleasant place to shop
- NHNichole HeinemannFeb 18, 20265.0I've been loving this store quiet a bit. It being so close to where I live at etc... but, tonight this cashier named "fatima" at a 15 items or less lane. So, my problem with her is. She didn't speak to me at all. And I had my 2 bags from before in hand giving them to the bagger. Fatima started charging me for 2 bags when I didn't say it to her. And I had asked her to remove it from the list when my bags where in my hand. Fatima gave me attitude swearing she was right. She kept tossing my items down the belt. She was just a rude individual. She could have better customer service next round.
- CHChris HadleyFeb 13, 20265.0Clean store with amazing produce. Fresh meats. The restrooms have been remodeled and are very nice. The overall layout of the store is easy to understand and navigate. The people are friendly and helpful if needed. Lots of healthy options also.
- JSJazmin StorrsFeb 13, 20265.0This H-E-B is great! Neil, who works at the Deli, has always provided us with top notch customer service that has made our week each time. He is a very intentional worker who makes the time to help you find your deli preferences, and will even remember your order for next time! This store has been essential to providing our college groceries, and we love getting to know all the friendly staff.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
Brand Certified Facts from H-E-B
H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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