About
Grocery Store
No store does more than your nearby H-E-B located at 5808 Burnet Rd in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,979 reviews
5 stars
1,232
4 stars
461
3 stars
160
2 stars
52
1 star
74
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and providing excellent service.
Cleanliness
The store is frequently noted for being clean and well-organized.
Parking Issues
Several reviews mentioned frustrations with the parking situation, particularly during peak hours.
Product Availability
Customers expressed disappointment with the limited stock and availability of certain items, including fresh produce and specific products.
Customer Service
Mixed feedback on customer service experiences, with some praising individual employees while others reported rude or unhelpful interactions.
- CBChristian Beener5 days ago3.0I've been to nicer HEBs, but this gets the job done
- GRGlenn RodgersNov 10, 20253.0Friendly staff, but this HEB is very busy around 5 pm.
- DGDaniel Gallardo GarciaNov 7, 20255.0It's H-E-B...Enough said.
- AAArielleNov 6, 20255.0Shout out to Jordan in Produce from this morning around 10 am 11/6/2025! I was searching for a very particular fruit tray and he swooped in & saved the day by finding the exact fruit tray I was describing that my daughter specifically requested. Man deserves a raise for being so knowledgeable of the inventory and quick on his feet! He stopped what he was doing and offered assistance and I am so thankful! I really hope HEB takes note of how awesome Jordan is!
- ESEd SeymourNov 4, 20255.0Always great place support local food supports employees
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the store hours for the H-E-B located at 5808 Burnet Rd in Austin?
The store is open daily from 6:00 AM to 11:00 PM.
Does the Burnet Rd H-E-B offer curbside pickup and delivery services?
Yes, this H-E-B location offers curbside pickup, delivery, and same day delivery services.
What payment options are accepted at this H-E-B?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does this H-E-B store sell organic and prepared food products?
Yes, this store sells organic products and prepared food items.
Is the H-E-B at 5808 Burnet Rd accessible for people with disabilities?
Yes, it has wheelchair accessible entrances and parking, as well as public restrooms.
Where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats mostly from Texas suppliers, with some from the USA, Canada, and Mexico; country of origin is labeled on packages.
Where can I find the latest H-E-B news regarding the COVID-19 vaccine?
Visit https://vaccine.heb.com/ for current vaccine phases and frequently asked questions.
What are some nearby services and stores customers can visit when shopping at the Burnet Rd H-E-B?
Nearby places include Blue Rhino Propane Exchange for propane needs, Redbox for rentals and retail, H-E-B Pharmacy for health products, and Coinstar ATM for currency exchange.
Is there public transportation near the H-E-B on Burnet Rd?
Yes, the Bus Stop 2472 at Koenig & Burnet is nearby, which can help customers reach the store conveniently.
Are there any dining or fitness options close to H-E-B at 5808 Burnet Rd?
Yes, nearby dining includes KHON Thai Kitchen by Seeda and Sap's Fine Thai Cuisine, and for fitness, Club Pilates is close by for pilates and gym activities.