H-E-B

4.5
1844 reviews
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Business Details

5800 W Slaughter Lane, Austin, TX
78749, United States
(512) 301-9770
https://www.heb.com
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About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 5800 W Slaughter Lane in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
5800 W Slaughter Lane, Austin, TX
78749, United States

Hours

Reviews

4.5
1,844 reviews
5 stars
1,295
4 stars
372
3 stars
84
2 stars
35
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Product Quality

Overall, customers appreciated the fresh produce, quality meats, and diverse product selection, although some noted occasional issues with stock availability.

Curbside Experience

Several reviews expressed frustration with the curbside pickup process, citing issues with parking and long wait times.

Store Cleanliness

Customers frequently mentioned the cleanliness and organization of the store, contributing to a positive shopping experience.

Checkout Efficiency

There were complaints about the checkout process, particularly regarding the number of open registers and the prioritization of express lanes over regular checkouts.
  • ES
    Ernest Sisto
    5 days ago
    5.0
    Well stocked and friendly.
  • OK
    Orev Kaim
    Jan 15, 2026
    5.0
    Gabbie at the desk for Western Union was AMAZING and super helpful. My mom needed help and she was incredibly kind and patient. We had so many issues on the app, and it was so much better in person. My mom is also going to tell the manager how helpful she was. We want her team to know what an amazing asset she is!
  • MD
    Michael Dupler
    Jan 1, 2026
    5.0
    Come on. Who doesn't like HEB?
  • RL
    Rick Leathead
    Dec 23, 2025
    5.0
    Super busy, but fast in and out
  • OV
    Obujh Valobasha
    Nov 26, 2025
    5.0
    H-E-B delivers an exceptional grocery shopping experience with fresh produce, quality meats, and a wide variety of products to fit any lifestyle. The store is clean, well-organized, and easy to navigate, with friendly staff always ready to help. Competitive prices, great local selections, and convenient services like curbside make it a dependable favorite for everyday shopping.
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Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.