Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 5800 W Slaughter Lane in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,834 reviews
5 stars
1,286
4 stars
372
3 stars
84
2 stars
35
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting individual employees for their exceptional service.
Product Quality
Overall, customers appreciated the freshness and quality of the produce, meats, and prepared meals, although some noted inconsistencies in seafood quality.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Customers expressed frustration with long checkout lines and the limited number of open registers, particularly during busy times.
Curbside Pickup Issues
Several reviews mentioned problems with curbside pickup, including lack of parking and missing items.
- GBG BOct 31, 20254.0Recently moved to Texas and I’ve come to love HEB. They have a great selection of local products and their in-house brand quality is excellent. Only reason I can’t give 5 stars is due to their prioritization of online orders ahead of in person shoppers. An excessive number of parking spots allocated for curbside pick-up. And an army of in-store pickers for online orders with large carts that are almost always blocking aisles. For some people online orders are necessary, for most people they’re just being lazy. Don’t like seeing the store prioritize that culture. And really don’t like being stuck behind a large cart with an employee picking products. Makes for a frustrating in-store experience; especially during busy hours.
- JRJ .RichardsonOct 28, 20254.0Goya black beans r not where they are in most heb's i visit. Oh well live & learn
- CMCharm MedearisOct 10, 20255.0Thank you Mark and Dawn for all that you do. I have seen you in action. Dawn you always keep the floral department looking colorful with beautiful 🌺🌹! Keep up the good work!
- MFMichael FosterOct 9, 20255.0Welcome to the most exceptional protein purveyor in the recent history of ev-er. The cuts are exquisite; sliced painstakingly to the Nth degree. Jeffrey the butcher embraces his tasks with fervent but exacting enthusiasm. This reviewer has grilled up Jeffrey's fine offerings and they consistently deliver weapons-grade robust flavor that always pleases the palette. HEB management would do well to commend this consummate professional.
- MGMaria GettierSep 21, 20251.0Hi I’m a costumer since this store opens but on Friday a cashier accused me that my plastic bags stinks and I should was them more. It was so embarrassing for me and I’m a very good customer and normally my stuff is clean. Maybe I do not was my recycling bags are not washed and my husband and other people smelled my bags and they didn’t noticed anything. I did feel so bad the whole check out why everybody in the front and the back behind me listen to my problem with the stinking bags. I’m thinking maybe go to a different store until now I never had such a moment Maria gettier
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the store hours for H-E-B at 5800 W Slaughter Lane?
The H-E-B store is open daily from 6:00 AM to 11:00 PM.
Does H-E-B offer curbside pickup and delivery services?
Yes, H-E-B offers curbside pickup, delivery, and same-day delivery services.
Where can I find the latest information on the COVID-19 vaccine related to H-E-B?
Visit https://vaccine.heb.com/ for the latest vaccine phases and frequently asked questions.
Where does H-E-B source its meats from?
H-E-B sources most meat from Texas suppliers, ranchers, and farmers, with some products from across the USA, Canada, and Mexico, labeled accordingly.
What types of products can I find at the H-E-B location on W Slaughter Lane?
You can find Food & Drinks, Home and Kitchen, Health & Beauty, Baby & Toys, Flowers, Outdoors & Sports, and Office & School products.
What payment options are accepted at H-E-B?
H-E-B accepts American Express, Apple Pay, Android Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B offer wheelchair-accessible facilities?
Yes, the store has wheelchair-accessible entrances and parking, along with public restrooms.
What nearby food options are available around the H-E-B at Slaughter and Escarpment?
Nearby you can visit Honeysuckle White for fast food or Starbucks for coffee and cafe-style drinks.
Are there any nearby services for key and lock assistance near H-E-B?
Yes, KeyMe Locksmiths is nearby and can assist with key and lock services.
Where can I find an ATM close to the H-E-B store at 5800 W Slaughter Lane?
There are multiple ATMs nearby, including the HEB ATM, Bank of America ATM, and Coin Cloud Bitcoin ATM.