Business Details
5800 W Slaughter Lane, Austin, TX
78749, United States
Certified by H-E-B • Feb 22, 2026
(512) 301-9770
Certified by H-E-B • Feb 22, 2026
https://www.heb.com
Certified by H-E-B • Feb 22, 2026
About
Certified by H-E-B • Feb 22, 2026
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 5800 W Slaughter Lane in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H-E-B • Feb 22, 2026
Hours
Certified by H-E-B • Feb 22, 2026
Reviews
4.5
1,851 reviews
5 stars
1,296
4 stars
373
3 stars
84
2 stars
36
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews highlighted issues with stock levels, particularly for essential items, leading to customer frustration.
Curbside Experience
Customers expressed dissatisfaction with the curbside pickup process, citing overcrowding and inefficiencies.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Checkout Process
Customers reported long wait times at checkout, particularly during busy hours, and expressed a desire for more open registers.
- GGGabriella GarciaFeb 3, 20262.0I generally like the store and go to this location on certain mornings. I have found myself being helped by a HEB partner frequently who is not very familiar with bagging intently and tends to put items in places they definitely shouldn’t be in. I’ve had items misplaced, broken and not usable after unpacking at home. When cashiers have this particular bagger, they don’t correct that person or really step in to help. I wish this location paid closer attention to this situation. Being in the line, many shoppers have the same look about them as I do. Not sure if I’m unaware of something important to know as a shopper but I don’t want to have to change my local HEB store due to something as such.
- CBCorina BrockFeb 2, 20261.0Currently sitting in curbside waiting for my order. It's been about 15 minutes since I checked in on top of the 15 minutes I was just waiting in a line for a curbside parking spot to open up. I don't know what has changed within the HEB curbside department but whatever it is SUCKS. The waits have become so long. Sometimes I'm here 30+ minutes waiting. Yes, I know it's a free service, but why offer it if you can't be efficient. Whatever has changed recently, because this is a new problem, needs to be reversed ASAP.
- DRDavid RodriguezJan 30, 20264.0Is this the HEB the San Antonio spurs fan bus goes too?
- EMElena MorenoJan 26, 20261.0Rude + un-empathetic staff… I approached staff in a group talking and the scattered. I told them my car battery died during the winter storm in their parking lot and staff refused to make announcement to store if anyone could help jump my battery… I had to wait in the parking lot that was iced over (no salt or sand put down) to find a Good Samaritan to help jump my car. Slid and fell on ice twice because there were no security measures in place to melt snow (even leading up to front doors where the main entrances were). Do better - this is NOT what HEB stands for.
- KWKevin WJan 22, 20261.0After three weeks someone finally called to say sorry we know this is happening and we were too busy to call you for three weeks (they were busy one weekend for sure). To make it right call us next time you order and we’ll check it out. This is next level bad. Openly acknowledging they are not addressing a known problem and also saying you aren’t important after weeks and to make it right not only order online but call to have a second person review your order. Utterly confused by how bad of an experience this all was I ordered one thing online for pickup. One. 15 minutes before my pick up window I was alerted it was ready. After waiting the typical 30 minutes after arrival. Only this time the person came to inform me my order isn’t available. I expressed my disappointment wasting over an hour of my time when I simple text saying my item isn’t available would have been no problem. I knew it wasn’t her fault so I kindly asked for a phone call the next day to discuss. I didn’t receive that phone call I think that’s a bad experience
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the store hours for H-E-B at 5800 W Slaughter Lane?
The H-E-B store is open daily from 6:00 AM to 11:00 PM.
Does H-E-B offer curbside pickup and delivery services?
Yes, H-E-B offers curbside pickup, delivery, and same-day delivery services.
Where can I find the latest information on the COVID-19 vaccine related to H-E-B?
Visit https://vaccine.heb.com/ for the latest vaccine phases and frequently asked questions.
Where does H-E-B source its meats from?
H-E-B sources most meat from Texas suppliers, ranchers, and farmers, with some products from across the USA, Canada, and Mexico, labeled accordingly.
What types of products can I find at the H-E-B location on W Slaughter Lane?
You can find Food & Drinks, Home and Kitchen, Health & Beauty, Baby & Toys, Flowers, Outdoors & Sports, and Office & School products.
What payment options are accepted at H-E-B?
H-E-B accepts American Express, Apple Pay, Android Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B offer wheelchair-accessible facilities?
Yes, the store has wheelchair-accessible entrances and parking, along with public restrooms.
What nearby food options are available around the H-E-B at Slaughter and Escarpment?
Nearby you can visit Honeysuckle White for fast food or Starbucks for coffee and cafe-style drinks.
Are there any nearby services for key and lock assistance near H-E-B?
Yes, KeyMe Locksmiths is nearby and can assist with key and lock services.
Where can I find an ATM close to the H-E-B store at 5800 W Slaughter Lane?
There are multiple ATMs nearby, including the HEB ATM, Bank of America ATM, and Coin Cloud Bitcoin ATM.
Brand Certified Facts from H-E-B
H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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