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H-E-B

4.5
(4715 reviews)

Business Details

1801 E 51st Street, Austin, TX
78723, United States
(512) 474-2199
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 1801 E 51st Street in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1801 E 51st Street, Austin, TX
78723, United States

Hours

Reviews

4.5
4,715 reviews
5 stars
3,266
4 stars
924
3 stars
265
2 stars
85
1 star
175

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendly and helpful staff, there were also reports of unfriendly service and disinterest in assisting customers, particularly those with disabilities.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Checkout Issues

Customers expressed frustration with long checkout lines, insufficient cashiers, and the overall crowdedness of the store, particularly during peak hours.

Curbside Service

Curbside pickup has been criticized for being slow and poorly managed, with frequent issues regarding parking and order fulfillment.

Product Quality

While many customers appreciate the variety and quality of products, there are complaints about high prices and inconsistent quality, particularly in the bakery and produce sections.
  • KT
    Kym Taylor
    Feb 15, 2026
    5.0
    This is has better options
  • JM
    Joshua M
    Feb 12, 2026
    5.0
    -coming from yelp- I shopped at H-E-B Mueller today after dropping my kids off at school, and the store looks absolutely beautiful with all the flowers right now! Store is clean and organized. I especially want to shout out Isaiah in Produce. What a true gentleman with a great heart. He helped me find fruits that would help my wife while she's sick, and he even looked up other grocery items around the store for me. He went above and beyond. I honestly thought he was a manager because of the way he was giving directions to another employee -- he carries himself with leadership and confidence. Thank you! I always enjoy shopping at H-E-B, and experiences like this make it even better.
  • WP
    W P
    Jan 29, 2026
    5.0
    Great HEB location! A+
  • DG
    Demetra Gentry
    Jan 26, 2026
    5.0
    This location never seems to disappoint!
  • RM
    Rob Metke
    Jan 17, 2026
    5.0
    Y'all really need to get it together with the checkout line situation.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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