H-E-B

4.5
4667 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 1801 E 51st Street in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1801 E 51st Street, Austin, TX
78723, United States

Hours

Reviews

4.5
4,667 reviews
5 stars
3,225
4 stars
918
3 stars
266
2 stars
83
1 star
175

What are people saying?

AI-generated from recent customer reviews

Product Variety

Customers appreciate the wide selection of products, including unique in-house brands and ready-made meals.

Cleanliness

The store is frequently noted for being clean and well-organized, enhancing the shopping experience.

Customer Service

Mixed feedback on customer service; while some staff are praised for their friendliness, others are criticized for being unhelpful or rude.

Curbside Issues

Curbside service is often reported as slow and poorly managed, leading to customer frustration.

Parking Problems

Many customers express dissatisfaction with the limited parking availability, especially during busy times.
  • MP
    Marvin Palencia
    Nov 16, 2025
    5.0
    Primero encuentra todo loke busca y segundo La atención es muy buena selo recomiendo
  • RG
    Robert Garcia
    Nov 13, 2025
    1.0
    Really annoyed that they allow dogs into this grocery store. Management needs to stop allowing this practice to continue. It's disgusting. Also what's with the same loiterers that are there literally every day outside of the grocery store. Why doesn't management kick them out for trespassing?
  • XJ
    X Jai
    Nov 9, 2025
    3.0
    I really dislike how I have to present an ID for purchasing Robitussin & Benadryl for my sick child at curbside.. and he almost refused my order bc I didn’t want to present it.. It’s extremely inconvenient and weird. My child was sick and needed it. Why is that a requirement?
  • VG
    Vitaliy Greenberg
    Nov 9, 2025
    4.0
    Happy Dad Sold Here!! But not in the cooler and no assortment of options as compared to other HEB’s.
  • PK
    parker kuehn
    Nov 6, 2025
    1.0
    I called to ask a question and the person who answered was Kenneth and was very rude. Transferred me over to another associate that said that they were busy then hung up on me after I’ve called three times. I love H-E-B however this location is not one that I’ll be coming back to, buyer beware

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.