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H-E-B

4.4
(1250 reviews)

Business Details

(512) 478-7328
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 2701 East 7th Street in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
2701 East 7th Street, Austin, TX
78702, United States

Hours

Reviews

4.4
1,250 reviews
5 stars
846
4 stars
220
3 stars
95
2 stars
29
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several reviews mention issues with store cleanliness, particularly in restrooms and food areas.

Product Availability

Customers frequently report problems with stock levels and availability of items, leading to disappointment.

Positive Experiences

Despite negative feedback, there are numerous accounts of exceptional service and positive interactions with staff.

Store Condition

The store is described as small and poorly organized, with some customers expressing frustration over layout and accessibility.
  • AT
    Ariana ghysel Sánchez tapia
    5 days ago
    3.0
    La verdad los precios se me hacen elevados, siento que carecen de calidad los productos como verduras y frutas.. compré unas papas y sabían a plástico jaja. Cobran hasta la bolsa… Pero para hacer un mercado pequeño y traer algunas cosas que están a buen precio vale la pena. Pero verduras NO.
  • HA
    Hachig Rudolph Alyanakian
    Feb 18, 2026
    5.0
    Such attentive and helpful staff! I am sure they think that they were just doing their normal job, but they were super good. I was having a rough day, so the experience here (my first time in an H.E.B) was much appreciated. Thanks!
  • TA
    Tiffany Ang
    Feb 17, 2026
    2.0
    Every time I'm in this HEB, I feel like I'm being led on a sick quest (for grocery items), led by a sadistic guide (the HEB app) that lies about the locations of what l'm looking for. I've never experienced this level of gaslighting.
  • NS
    Nancy Sma
    Feb 12, 2026
    5.0
    The girl working the floral section tonight saved our event!!! We needed balloons and flowers on the fly and she was so helpful in quickly arranging a balloon bouquet for us, I also saw the other floral arrangements she was making for folks in line ahead of me and she was taking her time and had a very artistic eye, they all looked so wonderful. I’m sad I didn’t get her name! But, shoutout to her, the girl that was working the floral counter this Thursday night. Thank you 🙏 give her a raise
  • AH
    Armando Hernandez
    Feb 8, 2026
    4.0
    Muy Buena tienda y BUEN Servicio A MI ME GUSTARÍA MODIFICAR 2 COSAS PARA LA GENTE EN SILLA DE RUEDAS GENTE CON INCAPACIDAD

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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