Business Details
About
Grocery StoreH-E-B
No store does more than your nearby Far West H-E-B located at 7015 Village Ctr Dr in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 290 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,851 reviews
5 stars
1,235
4 stars
392
3 stars
105
2 stars
51
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting individual employees who went above and beyond.
Store Layout
Several reviews mentioned dissatisfaction with the store layout, describing it as confusing and poorly organized.
Product Quality
There were mixed reviews regarding product quality, with some customers noting issues with fresh produce and food safety.
Curbside Experience
The curbside service received positive feedback for efficiency and staff friendliness, although some customers expressed frustration with in-store shopping.
Pricing Concerns
Customers expressed concerns about rising prices and the perceived value of products, with some feeling that the store has become expensive.
- JTJean T3 days ago2.0I love HEB, cashiers are great and baggers have always been impressive. Unfortunately, today the bagging could have been better. Fragile groceries were placed at the bottom, and some plastic-packaged fruit was crushed and popped open. I hope I won’t have to throw any produce away.
- KLKevin Leeds3 days ago3.0I go here all the time and one thing I like is their bakery bread. The prices are pretty good! and the food is mainly good too, although with a few awful exceptions. I've found their coupons to be very annoying a few times, where I tried to find the other part of a Combo Loco deal and couldn't, or where the coupon was out of date & they hadn't removed it. Latest one was "salad kit, any brand" & the computer wouldn't take the Dole salad kit & cashier acted like it was my fault - not the greatest customer service. Cashiers act like I'm trying to cheat them when I use a coupon!
- APAnupam PersonalDec 24, 20255.0This morning, a lady offered her extra HEB plastic bag to me during self checkout. I love my HEB.
- LDLillian DeChaineDec 14, 20255.0Sam & Randy are amazing employees. They’re very friendly and helpful <3
- CLChuck LintonDec 4, 20251.0We love HEB, but this one on Far West in Austin demonstrated a great deal of inflexibility today. My partner is in surgery so I went out to the store to something for her to eat and drink while we drove home. As I got going the list continued to grow to no point I had quite a arm full when I reached the register. After checking me out the you g woman offered to sell me a bag. I replied, no, I have a truck full and forgot it. Just let me use a paper bag or one of those plastic bags. No way. So I had to walk out with arm full. We spend maybe $150/wk. at Central Market the “no exceptions” does not land well.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for the Far West H-E-B in Austin?
The Far West H-E-B in Austin is open daily from 6:00 AM to 11:00 PM.
Does Far West H-E-B offer grocery pickup and delivery services?
Yes, this location offers curbside pickup, delivery, and same-day delivery services.
Where is the Far West H-E-B located?
It is located at 7015 Village Center Drive, Austin, TX 78731, USA.
What payment methods are accepted at Far West H-E-B?
They accept American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Does this H-E-B store sell organic and prepared food products?
Yes, it sells organic products as well as prepared food items.
Is the Far West H-E-B store accessible for people with disabilities?
Yes, it has wheelchair accessible entrances and parking.
Can I find an ATM near Far West H-E-B?
Yes, there is an HEB ATM as well as Coinstar and Coin Cloud Bitcoin ATMs nearby for your convenience.
What nearby dining options are available around Far West H-E-B?
Nearby, you can enjoy various restaurants such as The Kosher Store, Antojitos El Flaco, 5280 Burger and Taphouse, El Arroyo - Wood Hollow, Bert's BBQ, and Falafel Fusion.
Are there any nearby fitness or recreational facilities near Far West H-E-B?
Yes, you can visit Journey Martial Arts, Club Pilates Northwest Hills, or join Austin's Eagles Nest, a Philadelphia Eagles fan club in Austin.
Where can I find weekly deals and promotions for Far West H-E-B?
You can find weekly deals and more in the current week's ad at https://www.heb.com/weekly-ads/weekly-deals/96.