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H-E-B

4.4
(1858 reviews)

Business Details

(512) 502-8445
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby Far West H-E-B located at 7015 Village Ctr Dr in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 290 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
7015 Village Ctr Dr, Austin, TX
78731, United States

Hours

Reviews

4.4
1,858 reviews
5 stars
1,240
4 stars
394
3 stars
104
2 stars
51
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Store Layout

Numerous reviews highlighted issues with the store layout, describing it as confusing and poorly organized.

Product Quality

Several customers reported problems with the freshness of produce and other food items, indicating a need for improvement in quality control.

Checkout Experience

Customers expressed frustration with the checkout process, citing slow service and issues with bagging groceries.

Curbside Service

Curbside pickup received positive feedback for efficiency and staff friendliness, making it a preferred option for some shoppers.
  • RD
    Richard Durham
    Feb 4, 2026
    5.0
    It's one of the smaller and cozier without business center,but much loved by thise in the neighborhood. Thanks to Carey C who's always friendly, knowledge, courteous and friendly. She graciously helped me find an item by referring me to a partner in GM!
  • KB
    Kim Baker
    Feb 3, 2026
    5.0
    Love this HEB. The curbside pickup is quick with very friendly staff. I visit here at least 3 times a week!
  • MZ
    Mathieu Zouave
    Jan 31, 2026
    5.0
    It's always a pleasant experience to shop at this HEB with (I believe his name is) Randy is working the self-checkout, very nice guy and always super helpful
  • RA
    Ramin Amiri
    Jan 26, 2026
    1.0
    FoldFlix King’s H-E-B Review — Senior Olympics & Security’s Secret Crush ⭐️⭐️☆☆☆ (2 stars for the cart choreography, minus for the low-key stalking) Bismillah. Let’s keep it real, world 🌎: You walk into H-E-B by the house just tryna grab some eggs and peace… but the moment you step in, the Senior Citizen Task Force activates like you just triggered the final boss level. • You got old heads on aisle patrol, pushing their carts 🛒 like bumper cars—bro, you running errands or trying to set the Guinness World Record for most ankles hit in a day? • Every turn: another AARP agent “accidentally” following me. Is there a coupon for stalking now? • Shoutout to the security guy—bro is on me like I’m made of gold bars. At this point, just tell me you love me. Why you always walking behind me with that “you’re my only assignment” energy? • If you’re gonna follow me that close, at least take me to dinner first. I like halal, FYI. And don’t get me started on the looks—every cashier, stocker, and manager glancing like I just dropped a mixtape in produce. The only thing fresher than these grapes is my patience. ⸻ Let it be known, world 🌎: H-E-B by the house is more like H-E-B HQ for the “Senior Olympics & Security Romance Club.” If you want to be watched like a celebrity AND dodge shopping carts like you’re in Mario Kart—this is your spot. ⸻ #FoldFlix #HEBChronicles #SeniorStalkers #SecurityLovesMe #CartOlympics #AisleAffection #ShopLikeAKing #PettyReviews #CinematicReality #ReceiptsEra
  • KL
    Kevin Leeds
    Jan 8, 2026
    3.0
    I go here all the time and one thing I like is their bakery bread. The prices are pretty good! and the food is mainly good too, although with a few awful exceptions. I've found their coupons to be very annoying a few times, where I tried to find the other part of a Combo Loco deal and couldn't, or where the coupon was out of date & they hadn't removed it. Latest one was "salad kit, any brand" & the computer wouldn't take the Dole salad kit & cashier acted like it was my fault - not the greatest customer service. Cashiers act like I'm trying to cheat them when I use a coupon!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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