H-E-B

4.2
4356 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 9414 N Lamar Blvd in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
9414 N Lamar Blvd, Austin, TX
78753, United States

Hours

Reviews

4.2
4,356 reviews
5 stars
2,493
4 stars
913
3 stars
455
2 stars
174
1 star
321

What are people saying?

AI-generated from recent customer reviews

Safety Concerns

Customers reported feeling unsafe in the area surrounding the store, citing aggressive behavior from individuals in the parking lot.

Customer Service

Mixed reviews on customer service; while some praised helpful staff, others reported unprofessional behavior from management and pharmacy staff.

Store Condition

The store was described as crowded and disorganized, with long checkout lines and issues with cleanliness.

Product Availability

Customers expressed frustration over frequently missing items, expired products, and limited selection in certain departments.

Positive Experiences

Some customers highlighted positive interactions with staff and enjoyable shopping experiences, particularly with curbside pickup.
  • LS
    Lucky Shaw
    Nov 13, 2025
    5.0
    Texans love Texas. And Texas Love their HEB family. They talk highly of a couple northern stores like Wegmans, but id bet my last dollar on HEB being the greatest grocery store on earth.
  • SA
    Sofia Akkou
    Nov 12, 2025
    5.0
    I am in visit to the USA, HEB a place have everything you may need in one place, I compared the prices with Costco and found sometimes HEB is cheaper than them, so I recomment this place for your family needs.
  • JH
    john hostutler
    Nov 10, 2025
    2.0
    Been going here for 22 years never had a problem I go shopping 3 weeks ago my car gets vandalized I reach out to management they do not give me any film of who did it cameras are everywhere be careful shopping here
  • RN
    R nD
    Oct 28, 2025
    1.0
    This location is super sketchy!! We parked and while we were getting the car organized almost immediately a homeless (and not in his right mind) guy approached us muttering things and threw something into our car!! He started to come back and then we noticed a huge group of them hanging around the parking lot and more coming towards us so we took off. (My sympathies for people with drug and mental health issues, but this felt very unsafe. As we were leaving I got cussed out by another guy hanging out at the intersection just down the road so this is clearly a big problem in the area.) The other drivers in the parking lot were also pretty aggressive, they ignored stop signs to cut us off and two got VERY close to our car. Really weird experience there was a lot happening pretty quickly. Definitely would not return.
  • TA
    Tavia Alaine
    Oct 27, 2025
    1.0
    Okay, I love HEB but if you value privacy while you take a piss this location isn't it. The bathroom stall doors are (barely) frosted glass, you can fully see the outline of people doing their business, made me extremely uncomfortable to use.n

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.