H-E-B

4.2
4372 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 9414 N Lamar Blvd in Austin, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
9414 N Lamar Blvd, Austin, TX
78753, United States

Hours

Reviews

4.2
4,372 reviews
5 stars
2,500
4 stars
917
3 stars
457
2 stars
176
1 star
322

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unprofessional.

Store Conditions

Customers express concerns about cleanliness, organization, and the condition of products, including expired items and poor stock.

Pricing and Selection

Many customers appreciate the good prices and variety of products available, although some express a desire for more organic options.

Safety Concerns

Several reviews mention safety issues in the area surrounding the store, including aggressive behavior from individuals in the parking lot.

Checkout Experience

Long lines and insufficient checkout staff are frequently mentioned as significant pain points for customers.
  • SH
    Sandra Hicks
    5 days ago
    2.0
    Too busy. All. The. Time. Packed with people so go during the week and during the day if you want fewer people. Very few choices for prepared meals compared to other HEB stores. Produce section sucks. Lots of bruised vegetables and fruits. Really disappointed in this one. Will not go here again.
  • JK
    John Kimball
    5 days ago
    5.0
    I was unfamiliar with store but acclimated quickly and found what I was searching for, paid, grateful for clean and well kept appearance of HEB.
  • DM
    Daniel Moreno
    Dec 17, 2025
    5.0
    I love heb
  • RR
    Russell
    Dec 7, 2025
    1.0
    Worst heb in Austin along with the William cannon location
  • SA
    Sofia Akkou
    Nov 12, 2025
    5.0
    I am in visit to the USA, HEB a place have everything you may need in one place, I compared the prices with Costco and found sometimes HEB is cheaper than them, so I recomment this place for your family needs.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.