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H-E-B

4.5
(949 reviews)

Business Details

7901 US-290, Austin, TX
78736, United States
(512) 288-5440
https://www.heb.com

About

Grocery StoreGrocery Delivery Service
Your Oak Hill H-E-B in Austin at the SE corner of U.S. Hwy 290 & FM 1826 is open daily from 6 a.m. to 11 p.m. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your Oak Hill H-E-B showcases all the quality products and innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, a full-service H-E-B Pharmacy with a drive-thru, scratch bakery, Blooms floral shop, and much more. See you soon!

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
7901 US-290, Austin, TX
78736, United States

Hours

Reviews

4.5
949 reviews
5 stars
726
4 stars
126
3 stars
35
2 stars
16
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praise friendly and helpful employees, others report rude behavior and poor service experiences.

Store Quality

Many customers appreciate the cleanliness and organization of the store, but there are complaints about the quality and selection of certain products, particularly in the meat and produce sections.

Curbside Pickup

Curbside service has received both praise for convenience and criticism for errors and poor quality in orders.

Parking and Access

Parking is noted as a challenge due to congestion and construction, making access to the store difficult for some customers.
  • JS
    J S
    2 days ago
    1.0
    Usually great selection and polite workers all around the store but today was an exception. Today at checkout I had an item that was labeled as a “price cut” and did not have a coupon. Since it didn’t have a coupon I went ahead and took a picture of the price tag as proof just in case it didn’t ring up as it was advertised. At checkout it ended up ringing up as regular price and although I had the screen shot the cashier (older Asian woman) would not give me the discount stating I needed the coupon. I went ahead and showed her the screenshot of the price cut tag and she still wouldn’t change the price and was really rude about it huffing and puffing. I ended up having to go grab another olive oil and take it to another checkout line to be rang up with the correct price. Anytime I see her as a cashier I will not checkout in her line. I feel like she could have been a little less rude and tried to at least hear me and figure out the problem instead of rudely disregarding me in front of other customers and the bagger. This is also coming from someone who has worked at Heb as a cashier as well in my younger days. I was really polite about the situation but was not met with the same energy. I come here all the time with my daughter and will continue to do so, just please talk to your cashiers about doing the bare minimum.
  • HT
    Huong Le thi
    Feb 11, 2026
    5.0
    It’s a beautiful place .
  • VC
    Vincent Craig
    Jan 26, 2026
    1.0
    I drive 5 miles further to the nutty brown location to avoid the rude and callous employees here.
  • MD
    Mike Damron
    Jan 24, 2026
    1.0
    This H-E-B seems to close as soon as the temperature drops below 40 degrees. They always have salespeople standing at the entrance pestering you while you’re just trying to buy groceries. I really dislike this location. Unfortunately, it’s the closest one to me — I’d much rather shop at Randall’s.
  • CH
    Cristel Hdz
    Jan 21, 2026
    5.0
    Fui hacer mi primer orden de door dash Al pagar me equivoqué y el cajero se molestó le pedí disculpas Después con mala actitud me dijo que ahora tendría que llamar al manager Al principio pensé que el manager sería rudo Pero cuál fue mi sorpresa el Sr. Joseph fue extremadamente amable me ayudó cada paso Fue muy eficiente solucionó mi lamentable problema , en esta HEb no dan bolsas y el me ofreció bolsas fue genial fueron gratis ayudó a poner mis compras en las bolsas le comenté que era mi primera vez haciendo DoorDash me dijo que no me preocupara que me deseaba muy buena jornada y que pronto nos veríamos otra vez Porque claro que seguiré tomando más órdenes Y en verdad encontrarse con personas amables cómo el manager Joseph alegran el día Y más porque yo soy hispana y lamentablemente aveces sufrimos racismo en áreas de personas blancas Dios lo bendiga señor Joseph !!

Frequently Asked Questions About H-E-B

What are the daily operating hours of the Oak Hill H-E-B store?

The Oak Hill H-E-B in Austin is open daily from 6 a.m. to 11 p.m.

What shopping services does H-E-B Oak Hill offer?

H-E-B offers in-store pickup, curbside pickup, and delivery services.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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