Your Oak Hill H-E-B in Austin at the SE corner of U.S. Hwy 290 & FM 1826 is open daily from 6 a.m. to 11 p.m. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your Oak Hill H-E-B showcases all the quality products and innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, a full-service H-E-B Pharmacy with a drive-thru, scratch bakery, Blooms floral shop, and much more. See you soon!
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude or unhelpful.
Store Cleanliness
Many customers appreciate the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
Product Quality
There are significant concerns regarding the quality of produce and meat, with reports of spoiled items and inconsistent quality.
Curbside Pickup Issues
Several customers have experienced problems with curbside pickup, including missing items and poor service, leading to frustration.
Checkout Experience
Customers have reported long wait times at checkout and issues with the checkout system, including problems with scanning coupons and items.
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Otis Reverb
Dec 31, 2025
3.0
As HEB’s go, this one is due for an upgrade.
Very little selection of meat, a bakery so small that it’s easy to miss, smallish produce section. Reminds me a little of the Congress and Oltorf HEB prior to its resurrection as the Colossus of Austin.
RM
Raymond Merritt
Dec 21, 2025
5.0
Pretty much find anything you need and somethings you don't. Stores clean and arranged nicely. Shop here evertime we are in Austin.
RS
Raquel Smith
Dec 19, 2025
1.0
Y’all really need to take a note from Escarpment village and their self checkout staff.
Every single time I’ve come here. Not a lot because I would rather drive further to not get treated terribly.
This morning an elderly Asian woman was throughly annoyed by my mere presence and having to stop from cleaning a soda fridge to assist me with a single HEB coupon that wasn’t working. The loud huffing and puffing could be audibly heard through her mask. I did apologize for inconveniencing her. Which was met with an eye roll.
And of course there wasn’t any manager on duty to document this incident. So, I’m pretty sure this is going to fall on deaf ears yet again.
But really y’all need to send your staff to the escarpment village location to see how
better their staff is and hopefully get some retraining or clean house.
PP
Patrick
Dec 18, 2025
1.0
DO NOT DO CURBSIDE WHEN YOU TELL THEM TO NOT SHUT YOUR AUTOMATIC DOOR THEY WILL SHUT IT ANYWAY AND SCREW UP YOUR DOOR. ALSO WHEN YOU SAY THEY DID IT THEY WONT TAKE BLAME. DO NOT USE CURB SIDE DO NOT USE CURBSIDE DO NOT USE CURBSIDE
TT
Tamara
Dec 13, 2025
5.0
This store is unbelievable, I had no idea, so clean and organized, they didn’t have HEB’e, where I lived prior to this….I wouldn’t shop for groceries anywhere else, if I didn’t need the other items that Walmart offers, one -stop shop! Prices are better too Employees are friendly, you can actually find someone if you have a question, unlike the competitors!! Employees seem to be happy working there!!! There’s also ALWAYS A MGR. , (normally Justin, when I’m shopping) around to help and he makes sure after dark, that ppl are safe in the parking lot!!!! Highly recommend!!!!