Five Guys

4.2
743 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4301 William Cannon Dr. E-200 in Austin is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4301 William Cannon Dr. E-200, Austin, TX
78749, United States

Hours

Reviews

4.2
743 reviews
5 stars
413
4 stars
186
3 stars
56
2 stars
33
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others found them overpriced and undercooked.

Service Experience

Service quality varies significantly; some customers praised friendly staff, while others reported rude service and slow order fulfillment.

Pricing

Many customers felt the prices were too high for the quality of food received, with several mentioning they could find better value elsewhere.

Cleanliness

Inconsistent cleanliness reported; some customers noted clean environments, while others mentioned dirty tables and unsanitary conditions.

Customer Loyalty

Despite mixed experiences, several customers expressed a willingness to return due to positive interactions with staff and good food.
  • DD
    Dana
    Oct 12, 2025
    3.0
    Food was good but my cheese was still cold not melted completely. & idk if it’s normally hot inside but eating inside was not it.
  • MM
    Michael McLoughlin
    Oct 5, 2025
    4.0
    Just a quick lunch
  • JC
    Juan Cadena
    Oct 4, 2025
    5.0
    The staff made good wine suggestions.
  • LL
    Leila Leila
    Sep 24, 2025
    5.0
    The pasta sauce was rich.
  • BT
    Ben Tisdale
    Sep 6, 2025
    1.0
    Incredibly slow service. Food very mediocre at a premium price. The rudest counter person I have dealt with in recent memory. There is no upside here. This chain should have been out of business.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.