Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10000 Research Blvd. in Austin is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
825 reviews
5 stars
415
4 stars
203
3 stars
86
2 stars
50
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being fresh and tasty, with some highlighting the Cajun fries as a standout.
Service Issues
Multiple reviews noted poor customer service experiences, including rude staff interactions and long wait times.
Pricing Concerns
Many customers expressed that the prices are too high for the quality of food received, with several mentioning feeling that the value does not match the cost.
Cleanliness
Several reviews pointed out issues with cleanliness in the dining area and bathrooms, with some customers feeling uncomfortable due to unsanitary conditions.
Staff Attitude
There were complaints about staff attitudes, with some customers feeling that employees were unprofessional or dismissive.
- JSJonah Sam3 days ago5.0I hadn’t been to Five Guys in a while, but this visit didn’t disappoint! Hot, fresh food, great service from Jarred and his team, and a clean restaurant. I’ll be back!
- JTJack Might Do Things6 days ago5.0Pretty good expensive for fast food but overall worth value overlooked five guys for a while because of their prices then "The Fat Electrician" did a video about them and I had to try them. Their fries are amazing but everybody knows that. The photos attached below is the amount that was in the cup and The amount that they just through in the bag don't get me wrong $5 for a little fries sounds ridiculous and theroy but not ridiculous in practice and if you're a normal person get the little burger combo it's not little
- COColey O'Connor6 days ago5.0Pricey but good. Small fries are a huge portion. Staff was welcoming when I walked in. Vanessa P was particularly kind while she took my order and guided me through all the options as it was my first time eating here. We need more people like Vanessa working in customer service roles.
- BBBora BNov 2, 20251.0Five Guys is very expensive! We were 2 people, and 2 burgers with drinks cost way too much. We ended up choosing P. Terry’s instead — the taste difference can’t be that big anyway. Not worth the high price.
- NNNeiraOct 27, 20255.0You guys are the best!!! Food as always fresh, Beef juicy and cooked to perfection lettuce fresh crunchy overall you cannot find better fast food that is gonna make you this fresh food on time. Employees are amazing so nice. They’re definitely doing their best. No, nobody can beat those Cajun fries!!!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 10000 Research Blvd. accept reservations?
No, Five Guys at 10000 Research Blvd. in Austin does not accept reservations.
What are the operating hours for dine-in at this Five Guys location?
This Five Guys location is open daily from 11:00 AM to 10:00 PM for dine-in service.
Is delivery available and what are the delivery hours at this Five Guys?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online through their delivery link.
Can I pick up my order in-store at this Five Guys?
Yes, this location offers in-store pickup service.
What payment methods does Five Guys on Research Blvd. accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this Five Guys offer gluten-free or vegetarian options?
Buns and some condiments contain gluten, but sandwiches can be ordered without buns using wraps or bowls. The veggie sandwich is a mix of peppers, onions, and mushrooms, not a veggie patty, and can be customized with desired condiments and cheese.
What is the address and contact number for this Five Guys location?
The Five Guys is located at 10000 Research Blvd. #142, Austin, TX 78759. The main phone number is +1 512-338-0300.
What nearby places can I visit before or after dining at Five Guys?
You can visit The Arboretum at Great Hills shopping center, Amy's Ice Creams for dessert, or check out Drunk Fish Japanese Cuisine & Sushi Bar for additional dining options nearby.
Are there nearby optometrists close to Five Guys on Research Blvd.?
Yes, nearby eye care providers include Arboretum Eye Professionals, ATX Optometry, LensCrafters, and Sunglass Hut for eyewear needs.
Is there public transportation or landmarks near Five Guys on Research Blvd. to help visitors find the location?
While specific transit stations are not listed, visitors can use The Arboretum at Great Hills as a landmark to locate Five Guys easily within the shopping area on Research Blvd.