Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10000 Research Blvd. in Austin is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Many customers found the prices to be excessively high for the quality of food offered.
Food Quality
While some reviews praised the burgers and fries, others criticized the food for being greasy or not worth the price.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
Cleanliness
Several reviews highlighted issues with cleanliness in the restaurant, including dirty dining areas and unsanitary food handling.
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MJ Garcia
3 days ago
5.0
The burgers are amazing here not to mention the fries. The ingredients are fresh. Worth the price. But I'd recommend dine in this way your food temp doesn't drop. Ever since my family and I tried it we've been back several times. Think we found our new burger spot. 😋
MS
Moses Shin
Jan 3, 2026
1.0
I usually order two burgers, one fries, and two small sodas, and this time it came out to $43. I was completely shocked.
This is outrageously expensive—there is absolutely nothing special about the food to justify this price. No portion, no quality, no experience—just blatant overcharging. It’s borderline robbery, and it ruined my entire day.
I keep asking myself why the hell I didn’t cancel the order on the spot. Even with today’s high prices, this is pure greed. I cannot, and will not, accept this.
I will never eat at Five Guys again. This is a blatant rip-off burger. A brand that treats its customers like this doesn’t deserve to survive. I feel like a fool for falling for it. This was an incredibly unpleasant experience—one of the worst in a long time.
McDonald’s has never looked this good. Seriously.
I paid with my own money, and yet it managed to ruin my entire day… No matter how greedy a business gets, Five Guys has crossed the line this time.
And on top of that, the staff here were surprisingly rude despite charging such ridiculous prices. A price‑gouging brand like Five Guys should be pushed out before it influences other burger places. This kind of business has no place in the market.
VP
Vanessa I Perez
Dec 23, 2025
5.0
Managers and crew are amazing!
CP
Chris P
Dec 21, 2025
1.0
TOO GREEDY! Im tired of the price gouging! $3 for water?!?!?! Not to mention the price of the food is UNBELIEVABLY HIGH, RIDICULOUSLY HIGH! I know that the campus location went out of business but im shocked that any of them are still open
I will never return just on principle (Im far from being poor BTW)
CB
Caleb Bissett
Dec 7, 2025
3.0
I had higher hopes for this place, but left underwhelmed, and lighter in my wallet. The "patty melt" was just their grilled cheese with a patty in the middle. No rye bread, no Swiss cheese, and you have to request grilled onions. The fries were pretty good, and fresh cut. The Cajun has just the right amount of bite, and my kids loved the regular style. Had I paid about 30% less for the meal, it might have a slightly higher rating. However, it was twice as much as P. Terry's or In and Out Burger, and either of those would have been better food. Next time I want to spend that sort of money on similar food, I'll end up at Hopdoddy or Chilis before coming here.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 10000 Research Blvd. accept reservations?
No, Five Guys at 10000 Research Blvd. in Austin does not accept reservations.
What are the operating hours for dine-in at this Five Guys location?
This Five Guys location is open daily from 11:00 AM to 10:00 PM for dine-in service.
Is delivery available and what are the delivery hours at this Five Guys?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online through their delivery link.
Can I pick up my order in-store at this Five Guys?
Yes, this location offers in-store pickup service.
What payment methods does Five Guys on Research Blvd. accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this Five Guys offer gluten-free or vegetarian options?
Buns and some condiments contain gluten, but sandwiches can be ordered without buns using wraps or bowls. The veggie sandwich is a mix of peppers, onions, and mushrooms, not a veggie patty, and can be customized with desired condiments and cheese.
What is the address and contact number for this Five Guys location?
The Five Guys is located at 10000 Research Blvd. #142, Austin, TX 78759. The main phone number is +1 512-338-0300.
What nearby places can I visit before or after dining at Five Guys?
You can visit The Arboretum at Great Hills shopping center, Amy's Ice Creams for dessert, or check out Drunk Fish Japanese Cuisine & Sushi Bar for additional dining options nearby.
Are there nearby optometrists close to Five Guys on Research Blvd.?
Yes, nearby eye care providers include Arboretum Eye Professionals, ATX Optometry, LensCrafters, and Sunglass Hut for eyewear needs.
Is there public transportation or landmarks near Five Guys on Research Blvd. to help visitors find the location?
While specific transit stations are not listed, visitors can use The Arboretum at Great Hills as a landmark to locate Five Guys easily within the shopping area on Research Blvd.