Brand Certified
Five Guys
4.0(845 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
10000 Research Blvd., Austin, TX
78759, United States
Certified by Five Guys • Feb 22, 2026
(512) 338-0300
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/10000-research-blvd
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10000 Research Blvd. in Austin is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.0
845 reviews
5 stars
426
4 stars
208
3 stars
87
2 stars
50
1 star
74
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers expressed dissatisfaction with the high prices, feeling that the cost does not justify the quality of the food.
Food Quality
While some customers praised the burgers and fries, others reported issues with food quality, including overcooked items and excessive greasiness.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor service experiences.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in the dining area and bathrooms.
Overall Experience
Overall, customers had a range of experiences, with some enjoying the food and service while others felt disappointed and unlikely to return.
- SNSolvette NiorFeb 18, 20265.0Jesse, Nancy, and Minevera provided excellent customer service at Five Guys! They were professional, friendly, and made sure everything was handled quickly and correctly. Great service is hard to find these days, but they truly stood out. Five Guys is lucky to have them!
- NWNick WuFeb 17, 20265.0The staff that works here is extremely friendly and helpful. They are definitely on top of orders when it’s busy and the manager Vanessa was the greatest. Definitely come to this spot!
- JJjorgeFeb 17, 20261.0Terrible experience 😞 everything from the burger to the drink was bad. Won't see me again
- SBSonia Y. BraceyFeb 2, 20265.0Awesome service
- MSMoses ShinJan 3, 20261.0I usually order two burgers, one fries, and two small sodas, and this time it came out to $43. I was completely shocked. This is outrageously expensive—there is absolutely nothing special about the food to justify this price. No portion, no quality, no experience—just blatant overcharging. It’s borderline robbery, and it ruined my entire day. I keep asking myself why the hell I didn’t cancel the order on the spot. Even with today’s high prices, this is pure greed. I cannot, and will not, accept this. I will never eat at Five Guys again. This is a blatant rip-off burger. A brand that treats its customers like this doesn’t deserve to survive. I feel like a fool for falling for it. This was an incredibly unpleasant experience—one of the worst in a long time. McDonald’s has never looked this good. Seriously. I paid with my own money, and yet it managed to ruin my entire day… No matter how greedy a business gets, Five Guys has crossed the line this time. And on top of that, the staff here were surprisingly rude despite charging such ridiculous prices. A price‑gouging brand like Five Guys should be pushed out before it influences other burger places. This kind of business has no place in the market.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 10000 Research Blvd. accept reservations?
No, Five Guys at 10000 Research Blvd. in Austin does not accept reservations.
What are the operating hours for dine-in at this Five Guys location?
This Five Guys location is open daily from 11:00 AM to 10:00 PM for dine-in service.
Is delivery available and what are the delivery hours at this Five Guys?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online through their delivery link.
Can I pick up my order in-store at this Five Guys?
Yes, this location offers in-store pickup service.
What payment methods does Five Guys on Research Blvd. accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this Five Guys offer gluten-free or vegetarian options?
Buns and some condiments contain gluten, but sandwiches can be ordered without buns using wraps or bowls. The veggie sandwich is a mix of peppers, onions, and mushrooms, not a veggie patty, and can be customized with desired condiments and cheese.
What is the address and contact number for this Five Guys location?
The Five Guys is located at 10000 Research Blvd. #142, Austin, TX 78759. The main phone number is +1 512-338-0300.
What nearby places can I visit before or after dining at Five Guys?
You can visit The Arboretum at Great Hills shopping center, Amy's Ice Creams for dessert, or check out Drunk Fish Japanese Cuisine & Sushi Bar for additional dining options nearby.
Are there nearby optometrists close to Five Guys on Research Blvd.?
Yes, nearby eye care providers include Arboretum Eye Professionals, ATX Optometry, LensCrafters, and Sunglass Hut for eyewear needs.
Is there public transportation or landmarks near Five Guys on Research Blvd. to help visitors find the location?
While specific transit stations are not listed, visitors can use The Arboretum at Great Hills as a landmark to locate Five Guys easily within the shopping area on Research Blvd.
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