Five Guys

4.0
836 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10000 Research Blvd. in Austin is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
10000 Research Blvd., Austin, TX
78759, United States

Hours

Reviews

4.0
836 reviews
5 stars
421
4 stars
205
3 stars
87
2 stars
50
1 star
73

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be excessively high for the quality of food offered.

Food Quality

While some reviews praised the burgers and fries, others criticized the food for being greasy or not worth the price.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.

Cleanliness

Several reviews highlighted issues with cleanliness in the restaurant, including dirty dining areas and unsanitary food handling.
  • MG
    MJ Garcia
    3 days ago
    5.0
    The burgers are amazing here not to mention the fries. The ingredients are fresh. Worth the price. But I'd recommend dine in this way your food temp doesn't drop. Ever since my family and I tried it we've been back several times. Think we found our new burger spot. 😋
  • MS
    Moses Shin
    Jan 3, 2026
    1.0
    I usually order two burgers, one fries, and two small sodas, and this time it came out to $43. I was completely shocked. This is outrageously expensive—there is absolutely nothing special about the food to justify this price. No portion, no quality, no experience—just blatant overcharging. It’s borderline robbery, and it ruined my entire day. I keep asking myself why the hell I didn’t cancel the order on the spot. Even with today’s high prices, this is pure greed. I cannot, and will not, accept this. I will never eat at Five Guys again. This is a blatant rip-off burger. A brand that treats its customers like this doesn’t deserve to survive. I feel like a fool for falling for it. This was an incredibly unpleasant experience—one of the worst in a long time. McDonald’s has never looked this good. Seriously. I paid with my own money, and yet it managed to ruin my entire day… No matter how greedy a business gets, Five Guys has crossed the line this time. And on top of that, the staff here were surprisingly rude despite charging such ridiculous prices. A price‑gouging brand like Five Guys should be pushed out before it influences other burger places. This kind of business has no place in the market.
  • VP
    Vanessa I Perez
    Dec 23, 2025
    5.0
    Managers and crew are amazing!
  • CP
    Chris P
    Dec 21, 2025
    1.0
    TOO GREEDY! Im tired of the price gouging! $3 for water?!?!?! Not to mention the price of the food is UNBELIEVABLY HIGH, RIDICULOUSLY HIGH! I know that the campus location went out of business but im shocked that any of them are still open I will never return just on principle (Im far from being poor BTW)
  • CB
    Caleb Bissett
    Dec 7, 2025
    3.0
    I had higher hopes for this place, but left underwhelmed, and lighter in my wallet. The "patty melt" was just their grilled cheese with a patty in the middle. No rye bread, no Swiss cheese, and you have to request grilled onions. The fries were pretty good, and fresh cut. The Cajun has just the right amount of bite, and my kids loved the regular style. Had I paid about 30% less for the meal, it might have a slightly higher rating. However, it was twice as much as P. Terry's or In and Out Burger, and either of those would have been better food. Next time I want to spend that sort of money on similar food, I'll end up at Hopdoddy or Chilis before coming here.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.