Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and inattentiveness.
Food Quality
Many customers expressed disappointment with the food quality, citing issues like cold or poorly prepared bagels and sandwiches.
Order Accuracy
Numerous reviews mentioned incorrect orders and inadequate portions, particularly with cream cheese.
Speed of Service
While some customers noted quick service during less busy times, many complained about long wait times and slow service during peak hours.
Value for Money
Customers felt that the prices were high for the quality of food received, with several stating they would not return due to poor value.
MC
Mariam Cook
3 days ago
5.0
I had very low expectations after seeing the low scoring and reviews but this exceeded my expectations!!! The bagels tasted so fresh, soft and yummy! They were perfectly toasted and it was a delicious meal to have before boarding our flight. Service was super friendly and very quick! Highlyyyyy recommend these bagels! I went for the cheddar jalapeño bagel with jalapeño cream cheese . So delicious! Now I wish I had had them outside of the airport, I’m sure they’d be even better!
DB
Dominic Brown
3 days ago
5.0
Im confused by the low rating.
DELICIOUS! Great bagels, cream cheese and overall experience - especially for an airport.
My wife and i got the jalapeño cheddar bagels w/ jalapeño cream cheese. So good!
Solid breakfast before a flight 💪
Recommendations - have seats & tables to eat
LK
Laura Kowalczyk
Dec 29, 2025
5.0
I ordered a plain bagel with cream cheese. The bagel came toasted. Upon returning to the counter, a lovely person asked if they could help me and I told her I did not want my bagel toasted. And she happily said oh I can fix that! And she redid my bagel for me then I told her my coffee was not hot after putting cream in and would she please microwave it for me and she said they didn’t have a microwave so she steamed my coffee and made it nice and hot for me. This person‘s name is Micah (supervisor) she keeps the customers happy with Service with a smile and she’s real asset to your company.
NC
Natalie Coric
Dec 21, 2025
1.0
I’m sure they wonder why they have such a low score. I was standing in line and Marisca let a coworker go right in front of me and had a five minute conversation about moisturizer and I was standing probably at the computer for about three minutes and no one said anything to me. I’m a server and this is just so rude and so beyond me, and when I got my smoothie, Marsica then slid it over to the point where it almost fell off the counter.
RT
Rebecca Timmons
Dec 13, 2025
1.0
I don't know how this location is open. This is the absolute WORST bagel place I've ever been to. We ordered a toasted bagel and it took 20 minutes - no exaggeration- we started timing it. How can it take that long at an airport?! We got the order and it was cold not toasted at all. When we told the staff they made us give the order back and wouldn't refund us. A waste of time and money. Go literally anywhere else when at the airport.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels at 3600 Presidential Blvd, Austin?
Einstein Bros. Bagels is open every day from 4:30 AM to 10:00 PM.
Does Einstein Bros. Bagels offer in-store pickup for orders?
Yes, in-store pickup is available at this location.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
What kind of food and beverages can I find at Einstein Bros. Bagels?
They serve fresh-baked bagels, coffee, cage-free egg sandwiches, deli lunch sandwiches, and breakfast items including their signature gourmet bagels and shmear.
Where is Einstein Bros. Bagels located within Austin?
It is located at 3600 Presidential Blvd, in the Barbara Jordan Terminal near Austin Bergstrom International Airport.
What are some nearby places I can visit before or after dining at Einstein Bros. Bagels?
Nearby places include Tacodeli for tacos, Vino Volo AUS wine bar and Italian restaurant, and the American Airlines Admirals Club lounge.
Can I find airport lounges near Einstein Bros. Bagels?
Yes, the United Club and American Airlines Admirals Club lounges are close by, convenient for travelers visiting the airport terminal area.
Is there a spa or beauty salon near Einstein Bros. Bagels?
Yes, XpresSpa, a spa and beauty salon, is located nearby for relaxation before or after your meal.
Are there other coffee shops near Einstein Bros. Bagels at Austin Bergstrom Airport?
Yes, Caribou Coffee, a coffee shop and cafe, is located nearby for additional coffee and cafe options.
How can I place an order online for pickup at Einstein Bros. Bagels?
You can order online for in-store pickup via their website at https://locations.einsteinbros.com/us/tx/austin/3600-presidential-blvd.