Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
615 reviews
5 stars
345
4 stars
109
3 stars
45
2 stars
41
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and efficient service from staff like Xavier and Nova, several reviews highlighted issues with slow service and incorrect orders.
Food Consistency
Customers reported mixed experiences with food quality, with some enjoying the bagels and others receiving poorly prepared items or incorrect orders.
Staff Attitude
Most reviews noted the staff's friendliness and positive demeanor, although there were instances of rudeness and lack of attention to customers.
Operational Efficiency
Several reviews pointed out that the location struggles with managing busy periods, leading to long wait times and confusion in the ordering process.
Cleanliness
Feedback indicated that the cleanliness of the location was inconsistent, with some customers noting dirty tables and floors.
- CVCarol Velasquez6 days ago5.0Alisa and Chloe were the best at the counter! What a great burst of energy! So sweet!! We adore Einstein Bros. Bagels
- HLHaylee LewisNov 13, 20252.0The bagels are good, however the people that work here have the worst attitude and even when THEY mess up the order, they make it your problem. Also, they are very stingy with the smear. Just pay the extra cost and go to Rosen's.
- TTTadaNov 6, 20251.0This place still has the same terrible customer service as it did 10 months ago. I used to live on this side of town so I would come here semi frequently. I always grabbed my order from over the counter, as well as other patrons. So I went up to the counter and I had three employees just look at me even though I was looking right at them and just walked in and they never acknowledge me. I was literally standing there for about 3 to 4 minutes with not one acknowledgment. Another girl had a bucket of bagels and came up around me and they handed her the order over the counter. An older chubby ww, who I remember from last time, with a charcoal color ponytail, finally looks at me and says, "oh hey what are you here for?" and I asked her was anybody ever going to acknowledge the fact that I've been standing here and she said well what are you here for? and I said a pickup order. She said well the pickup orders are over there. I guess now they sit their pick up orders on the wall to the side. My issue is; 1, if you acknowledged me like a normal business would, I would have known that as I have not been in here in 10 months. 2, I'm not going to just go grab my pickup order from the wall because I would have been stopped and I highly doubt y'all just allow that to happen, especially since I'm a minority. 3, You could have just gave me good customer service and everything would have been good from the get-go. It's like people don't use common sense anymore and then wonder why people have an attitude dealing with stupidity. You're in the customer service industry. I walked in happy and left irritated smh. They still have the same cruddy service they did before. Definitely won't return to this one, ever!
- LHL HNov 6, 20255.0Chloe had a smile on her face and she was extremely helpful. Definitely management material. If she is not one she needs to be. I've been in here multiple times with other staff who couldn't provide that type of service. So you are lucky to have this team member.
- MZmackenzie zerkelNov 1, 20251.0Update: went to go eat my leftover muffin today and it wasn’t cooked all the way Asked for a toasted bagel and a coffee Receive my bagel untoasted Wait 20 minutes for my coffee I watch the girl pour my hot coffee into a plastic cup and have to ask her to remake it My sandwhich isn’t even good Neither is the coffee really This is on Friday at like 11 am If you can’t handle the capacity of a moderate brunch rush then I don’t know what to say
Frequently Asked Questions About Einstein Bros. Bagels
What are the opening hours of Einstein Bros. Bagels at 4501 W Braker Ln, Austin?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM. On December 24th, it operates from 7:00 AM to 1:00 PM, and it is closed on December 25th each year.
Does Einstein Bros. Bagels offer online ordering options?
Yes, you can order online for pickup or delivery through their website or mobile apps available on iOS and Android.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Is there parking available when visiting Einstein Bros. Bagels?
Yes, both free street parking and free parking lots are available near the location.
What services are provided at Einstein Bros. Bagels?
The location offers dine-in, catering, WiFi, coffee menu, and onsite services.
Does Einstein Bros. Bagels offer pickup and delivery services?
Yes, they provide in-store pickup, delivery, same-day delivery, and no-contact delivery options.
What kind of food and specialties can I expect at Einstein Bros. Bagels?
They offer freshly baked bagels, signature cage-free egg sandwiches including varieties like Texas Brisket and Farmhouse, cold brew coffee, breakfast and lunch options, and catering services.
Are there any nearby restaurants where I can continue my meal or try different cuisines?
Nearby, you can visit The One Pho for Vietnamese food, Russo's New York Pizzeria for pizza, Taco Palenque for Mexican cuisine, Boston Market for American dishes, Firehouse Subs for sandwiches, and JuiceLand for smoothies and vegetarian options.
Are there shopping options close to Einstein Bros. Bagels?
Yes, nearby shopping includes Ross Dress for Less for clothing and department store items, Floor & Decor for home improvement goods, and Office Depot for office supplies and electronics.
What wellness and fitness facilities are near Einstein Bros. Bagels?
Close to the bagel shop you can find the True Rest Float Spa for relaxation and massage, Orangetheory Fitness Arbor Town Square for gym and fitness activities, and PT Solutions of Arboretum for physical therapy.