Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.2
268 reviews
5 stars
194
4 stars
10
3 stars
16
2 stars
19
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, particularly highlighting employees like Vanessa, Dahlia, and Michael for their exceptional service.
Order Accuracy
Several reviews mentioned issues with incorrect orders, including missing items and wrong drinks, indicating a need for improvement in order accuracy.
Wait Times
Customers frequently complained about long wait times in the drive-thru, with some stating it was significantly slower than competitors like Starbucks.
Drink Quality
While many enjoyed the drinks, there were mixed reviews regarding the taste and consistency, with some customers finding the coffee lacking flavor.
- BMBridget MonroyDec 30, 20251.0This store is a joke there phone number doesn’t work I got a mobile order and got the wrong thing I payed extra for cold foam and got nothing also got no caramel that I payed for I can’t even contact them
- NNNicholas Moore (Nick)Dec 26, 20255.0I absolutely recommend the protein milk from dutch! You get almost 60g of protein in a large cold pour protein latte. Vanessa and Dahlia have the best flavor recommendations and the best attitudes at 5am every day!
- GGGomezDec 26, 20255.0I love coming here almost every morning and always receive the best service from Vanessa and Dahlia. I would say I love them as much as my coffee
- AHAvery HawthorneDec 24, 20251.0Unfortunately, this is the worst espresso I’ve come across. Makes Starbucks look top tier. Don’t come here unless you’re getting a drink where the sugar will cover up the flavor of burnt espresso.
- CTcy teufelDec 16, 20251.0multiple people cut in line in the drive through; causing me to wait 30 additional minutes…they should be able to manage who/what customer has been waiting the longest amount of time, and go in the order of arrival. 🤷♀️ not really worth it.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of payment does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may also accept personal checks, so check locally.
What are the business hours for Dutch Bros Coffee at 1910 W Ben White Blvd?
This location is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, they offer a variety of sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a caffeine-free drink at Dutch Bros Coffee?
Yes, caffeine-free options include decaffeinated versions of espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Does Dutch Bros Coffee have a drive-thru and curbside pickup available?
Yes, this location has a drive-thru and offers curbside pickup, but it does not offer delivery services.
How can I earn points and redeem rewards at Dutch Bros Coffee?
You earn 3 points for each dollar spent at a shop with no limit to the points you can collect. Birthday drinks are available as a free reward through the Dutch Bros app, so be sure to download it to access rewards.
What nearby fast food options are available around Dutch Bros Coffee at 1910 W Ben White Blvd?
Near Dutch Bros Coffee, you can find fast food options such as A&W / Long John Silver's, A&W Restaurant, Whataburger, and Dan's Hamburgers, making it convenient to grab a meal before or after your coffee visit.
Are there any nearby beauty salons or spas close to Dutch Bros Coffee?
Yes, nearby beauty and spa locations include Lalo's, Jabez Hair Salon, and Liv at Austin Cosmetic Tattoos, where you can get beauty services before or after enjoying your drink.
What family-friendly or children's options does Dutch Bros Coffee offer?
Dutch Bros Coffee offers kids drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies. They welcome families and children, making it a great stop for all ages.
Are there any educational or community service locations near Dutch Bros Coffee?
Close by, you'll find places like Snapology Austin (educational camp), Con Mi MADRE (community services non-profits), and South Austin Therapy Group, which might be of interest for families and community members.