Dunkin'

3.5
1018 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Austin, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
401 W Slaughter Ln, Austin, TX
78748, United States

Hours

Reviews

3.5
1,018 reviews
5 stars
421
4 stars
171
3 stars
116
2 stars
87
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised individual employees for their kindness and helpfulness, many others reported rude and dismissive attitudes from staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.

Food Quality

Several customers complained about the quality of food, citing burnt items and undercooked breakfast options, while others enjoyed the taste of specific items like donuts and coffee.

Speed of Service

Customers frequently noted long wait times, particularly during busy hours, with some expressing frustration over the chaotic service and delays.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers appreciating the store's appearance while others reported unsanitary conditions.
  • DM
    Daximus Decimus Meridius
    6 days ago
    1.0
    If I order with my delivery a croissant you neeed to give me a freakin croissant this is the 3rd time in a row you guys give me a regular untoasted bread instead of a croissant I ordered who wants uncooked bread with their sausage and eggs that doesn’t even freakin go together like it just gives carelessness do better Dunkin’ Donuts !!!!!!!!!
  • JG
    Jessica Gaza
    Nov 14, 2025
    5.0
    I forgot to post this this morning, I come in Almost every day, and Mary is here almost Every time I come in, She is always so nice and so welcoming, And I love the way that she treats my dog. This is our favorite location because of Mary.
  • GS
    Ga'Lisa Steward
    Nov 13, 2025
    5.0
    Christian is the best worker ! The staffing here is so welcoming and my drinks come out great all the time. P.S. try the hash browns :)
  • GG
    Guillermo Galceran
    Nov 12, 2025
    5.0
    Vinimos por la tarde el miércoles 12 (nov) y nos atendió una chica muy maja que nos ayudó a elegir que tomar en nuestro primer Dunkin'. Muchas gracias, sus recomendaciones estaban muy ricas!
  • YI
    Yanira Ibarra
    Oct 30, 2025
    1.0
    I had placed an order, but they didn’t have what I asked for. I told them if they could change it for donuts instead of the small ones, and during all that time he kept laughing at me while I was making my request. I don’t see what’s so funny, young people today have no respect.

Frequently Asked Questions About Dunkin'

What are the opening hours for this Dunkin' location in Austin, TX?

This Dunkin' location in Austin is open from 5:00 AM to 7:00 PM Monday through Thursday, 5:00 AM to 8:00 PM Friday and Saturday, and 5:30 AM to 8:00 PM on Sunday.

Does Dunkin' in Austin offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery service and curbside pickup is available as well.