Dunkin'

Reviews

• HB

  Haili Biggers

  Feb 10, 2026
  5.0
  This Dunkin’ on slaughter in south Austin is pure sunshine in coffee form. Every single person who works here is genuinely kind, welcoming, and happy to see you and that’s rare these days. From the moment I walk in (or pull up), I feel taken care of. My coffee is always remember-me perfect, exactly how I like it, and somehow with extra love in the cup. The staff is patient, warm, and truly hospitable not rushed, not robotic, just real humans being wonderful at their jobs. Special shout-out to Victoria she’s an absolute gem. Always smiling, always caring, and always making my day better. That said, every single employee here is incredible and deserves praise. This team is something special. It’s not just a place to grab caffeine, it’s a place that improves your morning. If this is your local Dunkin’, you’re lucky. Five stars, every time. ☕❤️
• JR

  Jay Rivers

  Feb 8, 2026
  1.0
  I love Dunkin’ Donuts and was trying to decide if it was worth a 12-minute drive. I convinced myself it probably was. It wasn’t. First off, this drive thru doesn’t even have a screen, and there’s no sign telling you that until you’re already stuck in line with no way to back out. You literally have to pull all the way up to the window just to order and then sit there waiting. Then the caramel frappe I ordered was basically straight caramel. It felt like I just stuck a straw into a caramel bottle and started drinking it. I also got a bacon, egg, and cheese croissant. The egg somehow tasted like tap water, I don’t even know how that’s possible, and both the croissant and bacon were burnt. Just awful. It’s wild how people barely go to Dunkin’ anymore, and when they do the food is this bad. No wonder. Never again.
• CS

  cassidy standridge

  Feb 3, 2026
  5.0
  Amazing employees, especially Devin! She was incredible! Deserve a raise. Such a blessing and so so patient.
• BG

  Babs G

  Feb 3, 2026
  5.0
  Just go ahead and do mobile ordering. I always do it and today when I showed up in the drive thru, there was no speakers/menu. You had to order at the window and pick up at the window. Luckily I had my mobile order and didn't have to worry about longer wait time
• AS

  Alexandria Smith

  Feb 2, 2026
  1.0
  The line was so SLOWWWWW . There was only four cars in front of me and I still ended up in line for OVER HALF AN HOUR!!!! I’m not sure why the speaker is still not fixed but you have to order and pay at the same window. I had placed my order yesterday at 1:28 pm got there in 8 minutes and was stuck in line until 2:08pm.

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