Dunkin'

Reviews

• ML

  Matthew Luce

  1 day ago
  1.0
  Drive through speaker has been broken for a month with no notice that it’s going to take 40 minutes to get through the drive thru.
• MP

  Maxim Pope

  4 days ago
  5.0
  Decent for a coffee place ok pricing and great service food was not very impressive expected better breakfast sandwich bagel on a breakfast sandwich was cold nasty and dissatisfieng
• AH

  Angela Hurdle

  Dec 29, 2025
  5.0
  I visited the drive through at DD on Slaughter and I received excellent service from Devin. I had never ordered coffee at DD so she helped me figure out the best flavor combination. I was very happy with her recommendation, but more importantly, I appreciate her positivity and great customer service
• AN

  Amethystjaded N

  Dec 23, 2025
  1.0
  I went at 3pm through the drive through and asked for a doughnut. The staff said they don’t have any doughnuts (I parked and went inside to see what other items they had and they did have a ton of munchkins). The staff made a comment about me “not believing them” which they did kinda lie about not having doughnuts since they had munchkins.. If they close at 7pm this is definitely bad business practice. Also the drive through is broken and have to order at the window.
• EZ

  Elizabeth Zorn

  Dec 19, 2025
  1.0
  This location is the closest to my home, and my children enjoy the donuts, which is why I’m taking the time to write this review in hopes it helps improve operations at this store. Unfortunately, this location frequently runs out of supplies for the donuts being promoted or requested. Given the holiday season, I would expect additional inventory planning. On multiple visits, items advertised in the app were unavailable. The app does not update accurately, so you only find out once you arrive. This location is also currently operating without a drive-thru speaker system, requiring customers to place orders directly at the window. I do not understand how this results in an additional 15–20 minutes, especially since the speaker would normally be only a short distance from the window. This morning, I waited over 30 minutes in the drive-thru, and due to the layout, I was unable to exit once in line. After waiting that long, I was informed that the donuts I had ordered through the app were unavailable and had to select alternatives. When I expressed visible frustration, I was told, “I hope your day gets better,” which felt dismissive and unprofessional given the situation. This experience was unacceptable on multiple levels and will be my last visit to this location, and likely to Dunkin’ overall. I understand these stores are independently owned, so I hope this feedback is read and taken seriously to improve inventory management, drive-thru efficiency, and customer service.

Frequently Asked Questions About Dunkin'