Dunkin'

3.0
274 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Austin, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
166 Hargraves Dr, Austin, TX
78737, United States

Hours

Reviews

3.0
274 reviews
5 stars
97
4 stars
33
3 stars
20
2 stars
23
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly while others are reported as rude or unhelpful.

Product Availability

Frequent complaints about being out of donuts and other menu items, leading to customer disappointment.

Cleanliness

Concerns about cleanliness in the store, with reports of dirty tables and unsanitary conditions.

Order Accuracy

Numerous instances of incorrect orders and poor communication regarding menu items.

Atmosphere

Some customers appreciate the cozy atmosphere, while others find the space cramped and disorganized.
  • AT
    Ana Isabel Thompson
    2 days ago
    5.0
    It is a good place but everyone looks too busy taken care of the drive thru’s…
  • LC
    Laura C
    3 days ago
    1.0
    On two separate occasions I was served by what seems like a new employee as we have been coming here for years and ive never seen her before. She always greets us like she hates her job. Then, she’s talking to other people on her headset, doesn’t get our order correct, then repeats the order very aggressively when she initially got it wrong. She comes off very abrasive, rude, dismissive and unprofessional as she is not listening to the customer and laughing with whomever she’s talking to on her headset.
  • JM
    John McInerney
    Dec 22, 2025
    2.0
    I come for the coffee. There can be three people working and they won’t even acknowledge that you’re in the shop. They seem angry you’re there
  • JF
    Johnny Fojtik
    Dec 7, 2025
    5.0
    Lovely icecream, yum
  • RM
    Ray Mond
    Oct 26, 2025
    1.0
    Placed an order and they didn't even have the donuts in stock! Had a craving for Boston cream filled donuts (5 of the 12) just to be disappointed upon pick-up). Never had issues with Krispy Kreme delivered

Frequently Asked Questions About Dunkin'

What are Dunkin' Austin, TX's hours of operation?

Dunkin' in Austin, TX is open Monday to Thursday from 5:30 AM to 8:00 PM, Friday to Sunday from 5:30 AM to 9:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location has a drive-thru for convenient service.