Dunkin'

3.6
949 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Austin, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1610 E Parmer Lane, Austin, TX
78753, United States

Hours

Reviews

3.6
949 reviews
5 stars
440
4 stars
159
3 stars
86
2 stars
45
1 star
219

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, suggesting a need for better maintenance.

Product Availability

Customers frequently noted that the store often runs out of popular items, including donuts and other menu items.

Overall Experience

While some customers praised the quality of coffee and donuts, the majority expressed dissatisfaction with service and order fulfillment.
  • VB
    VW Bug
    Nov 15, 2025
    1.0
    Looked forward all day to trying their much advertised milkshake only to find they do not have it.
  • SH
    syed hossain
    Oct 14, 2025
    1.0
    They don't carry salt and pepper. Seriously.
  • SM
    Shahlo Mukh
    Oct 6, 2025
    1.0
    I order chipotle, hash browns and it’s supposed to come in the bowl but they messed up my order first time and then the second time they just give me a hash browns 6 piece and they service was zero no friendly at all. They were so rude and I wouldn’t recommend anyone to going there.
  • TM
    Travis Moss
    Oct 2, 2025
    1.0
    Ice coffee is way too expensive for Dunkin
  • GR
    Genesis Rodriguez
    Sep 28, 2025
    1.0
    Worker is rude, and they didn’t want to give me the actual order complete. I asked if I could add something on my order and they yelled at me to go around because there’s too many customers when there was only 2 people behind me. I find it completely unprofessional that y’all let these workers get bad publicity and still WORK IN THIS WORKPLACE. I saw them standing around not doing ANYTHING !, they were giggling and doing “TikTok’s”. I will be suing this company for damage in my person, my food, and the service everyone deserves. Respectfully, I don’t agree with how y’all let the employees manage the store. If people won’t speak up, I will.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 1610 E Parmer Lane, Austin, TX?

Dunkin' at 1610 E Parmer Lane in Austin, TX is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.