Brand Certified
Dunkin'
3.6(958 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1610 E Parmer Lane, Austin, TX
78753, United States
Certified by Dunkin' • Feb 22, 2026
(512) 487-5578
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Austin, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
958 reviews
5 stars
442
4 stars
160
3 stars
86
2 stars
47
1 star
223
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unprofessional, and dismissive.
Product Availability
Customers frequently reported that the store was out of various menu items, including donuts and other food items, leading to disappointment.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and a lack of cleanliness overall.
Mixed Food Quality
While some customers praised the quality of donuts and coffee, others noted that food items were stale or not prepared properly.
- MVMichael VJan 27, 20262.0The employees are nice but there are never donuts when I go. At least not the last 10 times. Dunkin donuts as a brand has taken a nose dive over the past 20 yrs so maybe I shouldn't be surprised. Just disappointing. I wish it wasn't so nostalgic for me.
- JJJeanetteJan 10, 20262.0Would have been nice if the bacon jam croissant I ordered actually had any jam on it. I went through the drive through and didn't realize it until I got home. I like the snacking bacon and hash browns but for the amount I get, it hardly seems worth it.
- CRC RDec 28, 20251.0I stay having an issue with Dunkin. Was double charged in early December for an order they got wrong (supposed to be a latte but they gave me cold brew). Dunkin customer service says go to the store but I was just traveling through. Been getting the run around for weeks with no refund or points for inconvenience. They just ignore me.
- CCCDec 28, 20251.0I stay having an issue with Dunkin. Was double charged in early December for an order they got wrong (supposed to be a latte but they gave me cold brew). Dunkin customer service says go to the store but I was just traveling through. Been getting the run around for weeks with no refund or points for inconvenience. They just ignore me.
- JRJohn RigneyDec 11, 20251.0If I could give this place 0 stars, I would. They never have the products in stock and then get mad at you for asking for them. Extremely unprofessional service—this is the worst Dunkin’ franchise I’ve ever been to. If corporate is ever looking for locations that desperately need new management and retraining, PICK THIS ONE! 👇
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' at 1610 E Parmer Lane, Austin, TX?
Dunkin' at 1610 E Parmer Lane in Austin, TX is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What is the specialty menu at this Dunkin' location?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead via the Dunkin' mobile app available on both iOS and Android.
What seasonal menu items are currently featured at Dunkin'?
Currently, Dunkin' features Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N' Milk Iced Latte.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service for quick and convenient ordering.
What nearby places can customers visit before or after enjoying their Dunkin' experience?
Nearby places include T-Mobile for mobile needs, Baskin-Robbins for ice cream and smoothies, and Papa John's Pizza for a variety of fast food options.
Are there convenient options for quick snacks or gas stations near this Dunkin'?
Yes, nearby you can find 7-Eleven convenience stores and Shell gas stations for snacks and fuel.
If I'm in the area, where can I find other popular fast food restaurants close to Dunkin'?
Nearby fast food options include McDonald's, Jack in the Box, Domino's Pizza, and Popeyes Louisiana Kitchen.
Does this Dunkin' location offer free Wi-Fi and accept credit or debit cards?
Yes, this Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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