Brand Certified
Dunkin'
3.7(1093 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
12200 Research Blvd, Austin, TX
78759, United States
Certified by Dunkin' • Feb 22, 2026
(512) 300-0057
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Austin, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
1,093 reviews
5 stars
508
4 stars
204
3 stars
108
2 stars
78
1 star
195
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are inconsistent, with some praising friendly service while others report rudeness and lack of acknowledgment.
Product Availability
Many customers expressed frustration over limited product availability, especially during peak times, leading to disappointment.
Order Accuracy
There are frequent complaints about incorrect orders and issues with mobile orders, indicating a need for improved order management.
Cleanliness
The location is generally noted for being clean, with positive remarks about the restroom facilities.
Food Quality
Several reviews mention issues with food quality, including cold or improperly prepared items, impacting overall satisfaction.
- SRSuresh Rajendran1 day ago2.0Usually they are good, pretty rude attendant at the drive through, typically i do ask them for fresh coffee, to avoid stale coffee, she did not say anything, but anyways gave stale one. Went inside and said need a new one, seems water and cold. Nachi refused give new one said, you are going to get the same and refunded I mean she could have already told me this at the windows. Also pretty curt I thought !! Anyways lost a customer
- BKBrian Kraus6 days ago1.0Worst bacon egg and cheese bagel in my life. Straight burnt goyslop
- AJA JJan 17, 20261.09 out of 10 times they get order wrong.
- ASAkash SaxenaJan 3, 20262.0I didn’t like the coffee and server didn’t show much interest in understanding my requirements
- VVV VDec 24, 20251.0They sold out almost everything on Christmas Eve, which is understandable. What they did poorly was, charging my card for my mobile order and didn’t tell me they were out of all the donuts I ordered until I arrived. The cashier humorously asked if I wanted a refund.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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