Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Austin, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
1,090 reviews
5 stars
507
4 stars
204
3 stars
108
2 stars
77
1 star
194
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are inconsistent, with some praising friendly staff while others report rudeness and poor customer service.
Product Availability
Many customers noted frequent shortages of popular items, particularly donuts, leading to disappointment.
Order Accuracy
There are numerous complaints about incorrect orders and confusion during the ordering process, especially with mobile orders.
Cleanliness
The store is generally reported as clean, with some customers specifically mentioning well-maintained restrooms.
Food Quality
Food quality is inconsistent, with reports of cold or poorly prepared items, leading to dissatisfaction among customers.
- ASAkash SaxenaJan 3, 20262.0I didn’t like the coffee and server didn’t show much interest in understanding my requirements
- VVV VDec 24, 20251.0They sold out almost everything on Christmas Eve, which is understandable. What they did poorly was, charging my card for my mobile order and didn’t tell me they were out of all the donuts I ordered until I arrived. The cashier humorously asked if I wanted a refund.
- ETEthan TristanDec 23, 20254.0Stopped in to get some donuts and unfortunately they had sold out of just about everything. The staff was very sorry. The store it self was very clean. Restrooms are 10/10 too!
- LLLoni LDec 22, 20255.0My favorite place for good coffee and great doughnuts! The person taking my order was courteous and professional. Great visit!
- CGCarlos GomezDec 20, 20252.0A priority is given to customers in the drive up everyone else is screwed orders messed up hot chocolate is just boiled water with chocolate
Frequently Asked Questions About Dunkin'
What are the opening hours of this Dunkin' location in Austin, TX?
The Dunkin' at 12200 Research Blvd, Austin, TX is open Monday to Friday from 4:30 AM to 7:00 PM, and on weekends from 5:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some of the specialty items I can find at this Dunkin' store?
Specialties at this Dunkin' include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there drive-thru service available at this Dunkin' in Austin?
Yes, drive-thru service is available at this Dunkin'.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
Are there any nearby restaurants where I can dine before or after visiting Dunkin'?
Nearby restaurants include Mighty Bird, an American restaurant, and OneTaco, a Mexican and Tex-Mex restaurant you might want to check out before or after your visit.
If I'm at a nearby gym, where can I grab coffee or breakfast?
If you're at Impact Martial Arts or Reframe Fitness, both nearby gyms, Dunkin' at 12200 Research Blvd is a convenient spot for coffee, donuts, and breakfast sandwiches.
Are there medical facilities near Dunkin' for quick visits?
Yes, Total Men's Primary Care and Vitaus Medical Center are nearby medical facilities you can visit alongside your trip to Dunkin'.
What meals does this Dunkin' location serve throughout the day?
This Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' offer free Wi-Fi and accept credit/debit cards?
Yes, this location offers free Wi-Fi and accepts both credit and debit card payments for your convenience.