Customers consistently praised the deliciousness and freshness of the donuts and breakfast tacos.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about rudeness and poor customer service from some employees.
Ordering Experience
The online ordering system was appreciated, but some customers found it confusing or experienced issues with order accuracy.
Value for Money
Many customers felt the prices were fair for the quality of food, although some expressed concerns about pricing transparency.
Cleanliness and Safety
There were mixed reviews regarding cleanliness, with some customers reporting issues like mold and hair in food, raising concerns about food safety.
AM
Alex Medina
Nov 15, 2025
4.0
Just needed more less sweet donuts buts its good
KS
Katherine Scott
Nov 15, 2025
5.0
Ordered delivery for a party and food was on time and delicious! Thank you
SM
Sarah Matteson
Nov 12, 2025
1.0
We are regular costumers who pop in on weekends & for that it’s fine. However, I ordered “Happy Birthday” letter donuts & our son’s name in letters for a pick up for his birthday party. Paid for it. Zero communication and it just wasn’t there. I was told they would issue a refund once it wasn’t so busy. So far no refund and no response. I’ve called at least 10x and texted the only other number available. This was frustrating and disappointing. Will never pre order again as it’s not reliable. Master donuts is FAR superior if you’re looking for birthday letters or something custom to order ahead of time.
LW
Leila Whatley
Nov 3, 2025
5.0
Ordered donuts for bachelorette party and they were 10/10 looks & taste. I wasn’t sure what they were going to look like because the online ordering was a little confusing, but came out perfect! They even gave me extra heart donuts.
LC
Liz C
Nov 2, 2025
4.0
I love donut taco palace! They are the best team with wonderful food at a great price. I love their green sauce on a potato, egg and cheese taco, it will clear out your nose and tastes phenomenal!
Frequently Asked Questions About Donut Taco Palace I
What are the regular business hours of Donut Taco Palace I?
Donut Taco Palace I is open every day from 5:00 AM to 1:00 PM.
What are the delivery hours for Donut Taco Palace I?
Delivery is available daily from 6:00 AM to 12:30 PM.
During which hours can I place a takeout order at Donut Taco Palace I?
Takeout orders can be placed daily between 6:00 AM and 12:30 PM.
Is Donut Taco Palace I open on Christmas Day?
No, Donut Taco Palace I is closed on December 25th every year.
What pickup and delivery services does Donut Taco Palace I offer?
They offer in-store pickup and delivery services.
Where is Donut Taco Palace I located?
It is located at 5446 W US Hwy 290 Service Rd, Austin, TX 78735, USA.
Can I view the menu and place orders online for Donut Taco Palace I?
Yes, you can view the menu and order online at https://donuttacopalace1.com/menu.
What nearby businesses can I visit around Donut Taco Palace I?
Nearby places include Texas Cycle Werks for bike repair, Interlaced Studios dance school, and Richard Munoz - State Farm Insurance Agent.
Are there any nearby educational or recreational centers near Donut Taco Palace I?
Yes, close by are Care Access educational research institute, Flying Tigers Martial Art Center, and Tasba Tx All Star Baseball Academy.
What health and wellness services are available near Donut Taco Palace I?
Nearby health-related places include BioScrip Infusion Services pharmacy, Austin Home Health hospital, and Inner Wisdom Holistic Health massage therapy center.