Donut Taco Palace I

4.4
955 reviews

About

Donut Shop

Location

Donut Taco Palace I
5446 W US Hwy 290 Service Rd, Austin, TX
78735, United States

Hours

Reviews

4.4
955 reviews
5 stars
664
4 stars
160
3 stars
62
2 stars
16
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the deliciousness and freshness of the donuts and breakfast tacos.

Customer Service

While many reviews highlighted friendly and helpful staff, there were notable complaints about rudeness and poor customer service from some employees.

Ordering Experience

The online ordering system was appreciated, but some customers found it confusing or experienced issues with order accuracy.

Value for Money

Many customers felt the prices were fair for the quality of food, although some expressed concerns about pricing transparency.

Cleanliness and Safety

There were mixed reviews regarding cleanliness, with some customers reporting issues like mold and hair in food, raising concerns about food safety.
  • AM
    Alex Medina
    Nov 15, 2025
    4.0
    Just needed more less sweet donuts buts its good
  • KS
    Katherine Scott
    Nov 15, 2025
    5.0
    Ordered delivery for a party and food was on time and delicious! Thank you
  • SM
    Sarah Matteson
    Nov 12, 2025
    1.0
    We are regular costumers who pop in on weekends & for that it’s fine. However, I ordered “Happy Birthday” letter donuts & our son’s name in letters for a pick up for his birthday party. Paid for it. Zero communication and it just wasn’t there. I was told they would issue a refund once it wasn’t so busy. So far no refund and no response. I’ve called at least 10x and texted the only other number available. This was frustrating and disappointing. Will never pre order again as it’s not reliable. Master donuts is FAR superior if you’re looking for birthday letters or something custom to order ahead of time.
  • LW
    Leila Whatley
    Nov 3, 2025
    5.0
    Ordered donuts for bachelorette party and they were 10/10 looks & taste. I wasn’t sure what they were going to look like because the online ordering was a little confusing, but came out perfect! They even gave me extra heart donuts.
  • LC
    Liz C
    Nov 2, 2025
    4.0
    I love donut taco palace! They are the best team with wonderful food at a great price. I love their green sauce on a potato, egg and cheese taco, it will clear out your nose and tastes phenomenal!

Frequently Asked Questions About Donut Taco Palace I

What are the regular business hours of Donut Taco Palace I?

Donut Taco Palace I is open every day from 5:00 AM to 1:00 PM.

What are the delivery hours for Donut Taco Palace I?

Delivery is available daily from 6:00 AM to 12:30 PM.