Domino's Pizza

Reviews

• TC

  Tiag C

  Feb 21, 2026
  1.0
  Be extremely careful parking here. I left my car for less than a minute and it was immediately booted by Central Parking Enforcement. No warning, no grace period, just a $100 fee on the spot. This feels less like parking management and more like a revenue trap. If you step away from your vehicle for even a brief moment, expect aggressive enforcement. I understand private lots have rules, but instant booting without any reasonable buffer creates a predatory experience for customers. If you’re planning to order from nearby businesses, think twice. One small mistake can cost you $100.
• BH

  Beth H

  Feb 17, 2026
  1.0
  Placed an online order and they did not follow the directions at all. Not to mention when I brought it up, the guy was extremely rude and defensive. I was not in a rush so I didn’t mind the order being wrong but if that’s the attitude you’re going to have when a customer tells you an order is wrong- that’s a problem.
• AA

  Amusing

  Feb 13, 2026
  1.0
  I am writing this because the service at this location tonight (9:00 PM pickup) was genuinely concerning from a customer-service standpoint. When we arrived, the front counter employee asked for the name and immediately told us the order was not ready. His tone, body language, and facial expression were openly irritated, as if customers arriving for pickup were an inconvenience. Shortly after, another couple walked in behind us and received the exact same treatment. Both of our orders showed as completed on the in-store screen and in the Domino’s app, yet the employee repeatedly insisted they were not ready without checking properly. After a long wait, the other couple explained they had ordered over an hour earlier. The employee again appeared frustrated and dismissed the concern. A cook then came to assist and quickly located their order it had been ready and sitting there the entire time. When I later asked about my order, the front counter employee again reacted with visible annoyance instead of verifying or assisting professionally. The issue here was not the wait — mistakes happen in food service. The issue was the employee’s attitude, lack of effort to verify orders, and poor communication. Customers were made to feel like a burden and were given incorrect information while their food was already prepared. This experience reflects a training and accountability problem that management should address. An employee representing the front counter should not display hostility toward customers or refuse to properly check completed orders.I am writing this because the service at this location tonight (9:00 PM pickup) was genuinely concerning from a customer-service standpoint. When we arrived, the front counter employee asked for the name and immediately told us the order was not ready. His tone, body language, and facial expression were openly irritated, as if customers arriving for pickup were an inconvenience. Shortly after, another couple walked in behind us and received the exact same treatment. Both of our orders showed as completed on the in-store screen and in the Domino’s app, yet the employee repeatedly insisted they were not ready without checking properly. After a long wait, the other couple explained they had ordered over an hour earlier. The employee again appeared frustrated and dismissed the concern. A cook then came to assist and quickly located their order it had been ready and sitting there the entire time. When I later asked about my order, the front counter employee again reacted with visible annoyance instead of verifying or assisting professionally. The issue here was not the wait — mistakes happen in food service. The issue was the employee’s attitude, lack of effort to verify orders, and poor communication. Customers were made to feel like a burden and were given incorrect information while their food was already prepared. This experience reflects a training and accountability problem that management should address. An employee representing the front counter should not display hostility toward customers or refuse to properly check completed orders.
• BH

  Bart Hopkins

  Feb 13, 2026
  1.0
  Ordered 5 pizzas, desserts, and sodas to the School of Nursing for a farewell event for one of our staff. Scheduled it for 11:15 am delivery. No food at 11:45 am. No food at 12:15 pm. No food every arrived. I was assured on the phone three times that it would be here, that they were just running behind. People's lunch break is over now and everyone has left. I tried calling to get the refund for the order never getting delivered and was asked to call back later to speak to the manager. I only went with Domino's because the Leander locations are so reliable. This is my worst pizza delivery experience every. I gave the food 1 star without knowing what it tastes like since it never arrived.
• JJ

  Jon

  Feb 13, 2026
  1.0
  Don’t go here, they pay a company to boot cars and they don’t care if you are there as a customer or not. As soon as you step out of the parking lot they charge you $100. I looked in the window of the business next door and when I turned around the boot was on my car. Yet another reason to move out of Austin.

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