Dave & Buster's Austin - South

Reviews

• MR

  MJ Renard

  Nov 25, 2025
  1.0
  Really disappointed in the service we received on Sunday. I reserved a table about a week and a half ago for 10 people. We were celebrating my son’s birthday. It was very clear from the beginning that she didn’t want to wait on us. I was confused because the restaurant was pretty empty. We had about 6-8 kids with us who stayed playing games almost the whole time. But right off the bat she brings full size cups instead of kids cups so immediately 2 kids accidentally spill their giant drinks on the table and floor. She never offered to get us napkins or get someone to help us clean it. I had to use my birthday napkins to clean the floor. Which in my option is absolutely unacceptable. Then we round the kids up to pass out cake and a couple of the parents sat down at an empty table. They did order food and drinks so we thought this wasn’t an issue especially since there were many empty tables. Apparently this wasn’t the case. About an hour after we arrive the waitress comes up to us and is very rude. Server - “ How long are y’all going to be here?” Me - “Probably about another hour, is something wrong?” Server - “Yeah, you’re taking up my whole section so I can’t make any money and it’s a football night.” Me shocked but still friendly - “Oh I apologize I can ask the other parents to move, I thought because they had their own tabs that they were okay to sit at the empty table.” I ask the other parents to move, which one of them was not happy because she tipped the girl $100 on an $8 kids pizza. She walks off and I am assuming goes to get the busser because as soon as she’s gone he comes out and starts trying to clean our table and take out things even though we are still sitting at the table. We ask him multiple times not take clear our things. At this point the server is now at the host stand complaining to the host and gesturing at us. She provides us no service after this. Not one refill. Not once did she come back and ask if we wanted to order something else. She made assumptions and was incredibly rude and unprofessional yet she still made $180 off our groups and would have made more had she not been so rude. I will not attempt to do that again, which sucks because we love Dave & Buster’s. It’s sad to see that the service has gone down hill here.
• GG

  G

  Nov 22, 2025
  5.0
  We have recently partnered with Dave & Busters Southpark Meadows for our 2025-2026 Austin Bats team! We are having an excellent experience and the service is always immaculate from start to finish. We are warmly greeted and seamlessly directed to our station upon arrival. A huge thank you to Karson at the bar, who made sure to get our orders quickly even while working our event. And thanks to James for the great attention to detail in coordinating our events. The staff truly makes our events special. Highly recommend this location!
• LL

  Lena

  Nov 22, 2025
  5.0
  I love this Dave and Buster’s, I had a blast here a few weeks ago with my dance team friends! It was my first time at a Dave and Buster’s, but I will definitely be coming back with more of my family and friends! The staff and the manager James were all so kind, attentive and warm, the food was absolutely delicious (the pickle fries and burgers are to die for 😋) and the games were so much fun. I loved the ambiance of this location and it’s a great place for adults and kids alike, highly recommend!
• VS

  Victoria Soderman

  Nov 22, 2025
  5.0
  I met the manager James at one of the Austin Bats Basketball games and he and his team are so kind and attentive! I loved visiting the location after the basketball game and enjoying the fried pickles! 😍
• ST

  Stuart Thompson

  Nov 9, 2025
  2.0
  Bar service is absent to say the least. Had to call over the bar tender and ask for a drink after I sat down for a few minutes. No “hello” or “what can I get for you”. Just a nod like I was a burden. Had to ask to order food and any refills I needed. Sat and watched the 2 bar tenders count their cash tips while waiting to close out my tab. I won’t be back.

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