Customers frequently reported slow service, especially during drive-thru and online orders, with wait times often exceeding 30 minutes.
Customer Service
While some staff were praised for their friendliness and helpfulness, there were numerous complaints about rude and unprofessional behavior from certain employees.
Order Accuracy
Several reviews indicated issues with order accuracy, including missing items and incorrect food preparation.
Food Quality
Mixed feedback on food quality; while some enjoyed the burgers and ice cream, others reported issues with freshness and preparation.
Cleanliness
The restaurant was generally noted for being clean and well-maintained, contributing positively to the dining experience.
NC
Nathan Cruz
6 days ago
1.0
Employee don’t know to do their job properly walked in and me and my pregnant girlfriend almost slipped. They didn’t put any kinda of sign stating that the floor was wet and I had to do it for them
OD
Olga Duran
Nov 11, 2025
4.0
I would have liked to see the tables and chairs a little more clean.
EP
Emanuel Posadas
Nov 2, 2025
1.0
My slushie was amazing but I feel bad about putting a bad review even though they took like 10 minutes on 1 item but the employees here are hard workers who put everything into their job and that’s great. Btw I didn’t like all the bright lights
RF
ROBERT FLORES
Nov 1, 2025
1.0
Order ID AAC8XNAJAUAD @ 6:03pm on 11-1-2025.
Odered hungerbuster sandwich — and they put cheese that I don’t like.
Ordered a cone and banana split which came first before the meal which made it runny before eating.
I asked for water 💦 in the complementary cup and I was given a 16 oz cup and I was charged $5.18 plus tax as a Sprite.
I talked to a cashier and didn’t know how to correct it. Then the supposedly manager came to the table and asked me what do you want??
I explained the issue and tells me she was going to charge me for the cups only at $0.27 a piece when it was their fault giving me the wrong type of cup.
The manager had an attitude and did not even apologize for the error.
Hope the owners are not the same way in their business practices!!!!
AM
A Martinez
Oct 26, 2025
1.0
Very slow service at this location through the drive through and online ordering.
Theres no benefit ordering online, you arrive and still wait 15 minutes plus after your expected pick up time. Drive through lines are horrendous. Off rip 30 minutes wait times no matter what time of the day it is. Do better dairy queen south park meadows or hire more people cause it’s unpleasurable to even try to eat here.