Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and poor handling of orders.
Food Quality
Food quality is hit or miss, with some customers enjoying hot and fresh meals, while others complain about greasy, cold, or incorrect orders.
Parking Issues
Many customers express frustration over confusing parking signs leading to towing incidents, which negatively impacts their overall experience.
Cleanliness
There are reports of unsanitary conditions, including finding foreign objects in food, which raises concerns about hygiene.
NJ
Native85 J
Dec 19, 2025
5.0
We were greeted upon walking in. They took out order, gave us a number triangle, and brought our food to us. They asked if we wanted condiments. The burger was delicious and we will be back.
BM
Brian Miller
Nov 24, 2025
4.0
Ice cream was good, service was fist. The lady at the window did not say a word and seemed like she was mad to be there. But it didn't bother me.
DD
Dalton Downing
Nov 3, 2025
5.0
I love this location the staff is super chill the food is blazing hot like it went from fryer to basket nothing in between the way it should be
EO
Eddy Orta
Nov 1, 2025
5.0
Love this place foods always hot staff is always very nice and greet you as you walk in ..been coming here for decades id say
KG
Kristal Garcia
Oct 23, 2025
1.0
Stopped by planning to grab dessert here after having a quick drink at the place next door, and came back to find our car towed. The parking signs are really confusing — the spot just said “Customer Parking,” without making it clear that it was only for Dairy Queen. It’s not obvious how parking is divided between the businesses in this lot. The lot is always completely empty too, so I don't understand the reasoning behind being so vindictive.
Reading through other reviews later, it seems this isn’t an isolated incident. Definitely left a bad impression and took away any desire to come back.
What are the operating hours of Dairy Queen at 1501 Town Creek Dr, Austin?
Dairy Queen is open Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.
Does this Dairy Queen location offer drive-through service?
Yes, this Dairy Queen has a drive-through for convenient ordering and pickup.
Can I place an order online for pickup at Dairy Queen on Town Creek Dr?
Yes, you can place an order online for pickup through their official order website.
Is Dairy Queen on Town Creek Dr wheelchair accessible?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms to accommodate all guests.
Does Dairy Queen serve coffee and late-night food at this location?
Yes, they serve coffee and offer late-night food options during their open hours.
Is there outdoor seating available at the Dairy Queen on Town Creek Dr?
Yes, this Dairy Queen location has outdoor seating for customers.
What are some nearby dining options if I want to try something different from Dairy Queen?
Nearby options include Li'l Nonna's pizza restaurant, Vegan Nom Truck vegetarian cafe, Bat City Pies food truck, Brooklyn Breakfast Shop food truck, JNL Barbecue food truck, and Pokeworks sushi and poke restaurant.
Are there any nearby coffee shops near Dairy Queen on Town Creek Dr?
Yes, nearby coffee shops include Buzzmill Coffee, The Buzz Mill (which is also a bar), and Starbucks, perfect for grabbing a coffee before or after your Dairy Queen visit.
What emergency medical facilities are close to Dairy Queen at Town Creek Dr?
Nearby emergency rooms include Express Emergency Room Austin, First Choice Emergency Room, expresseraustin, East Riverside Emergency Room, and Austin Emergency Center for your medical needs.
Does Dairy Queen at Town Creek Dr provide any special app or discounts to customers?
Yes, you can download the DQ Texas App for exclusive deals and offers at this location.