Dairy Queen

4.0
945 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Mobile paymentsAvailable

Location

Dairy Queen
1501 Town Creek Dr, Austin, TX
78741, United States

Hours

Reviews

4.0
945 reviews
5 stars
515
4 stars
196
3 stars
78
2 stars
24
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and poor handling of orders.

Food Quality

Food quality is hit or miss, with some customers enjoying hot and fresh meals, while others complain about greasy, cold, or incorrect orders.

Parking Issues

Many customers express frustration over confusing parking signs leading to towing incidents, which negatively impacts their overall experience.

Cleanliness

There are reports of unsanitary conditions, including finding foreign objects in food, which raises concerns about hygiene.
  • NJ
    Native85 J
    Dec 19, 2025
    5.0
    We were greeted upon walking in. They took out order, gave us a number triangle, and brought our food to us. They asked if we wanted condiments. The burger was delicious and we will be back.
  • BM
    Brian Miller
    Nov 24, 2025
    4.0
    Ice cream was good, service was fist. The lady at the window did not say a word and seemed like she was mad to be there. But it didn't bother me.
  • DD
    Dalton Downing
    Nov 3, 2025
    5.0
    I love this location the staff is super chill the food is blazing hot like it went from fryer to basket nothing in between the way it should be
  • EO
    Eddy Orta
    Nov 1, 2025
    5.0
    Love this place foods always hot staff is always very nice and greet you as you walk in ..been coming here for decades id say
  • KG
    Kristal Garcia
    Oct 23, 2025
    1.0
    Stopped by planning to grab dessert here after having a quick drink at the place next door, and came back to find our car towed. The parking signs are really confusing — the spot just said “Customer Parking,” without making it clear that it was only for Dairy Queen. It’s not obvious how parking is divided between the businesses in this lot. The lot is always completely empty too, so I don't understand the reasoning behind being so vindictive. Reading through other reviews later, it seems this isn’t an isolated incident. Definitely left a bad impression and took away any desire to come back.

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen at 1501 Town Creek Dr, Austin?

Dairy Queen is open Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

Does this Dairy Queen location offer drive-through service?

Yes, this Dairy Queen has a drive-through for convenient ordering and pickup.