Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
717 reviews
5 stars
382
4 stars
157
3 stars
80
2 stars
34
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as friendly and attentive, while others were reported as rude or unhelpful.
Order Accuracy
Multiple reviews highlight issues with incorrect orders, including missing items and wrong modifications, leading to customer dissatisfaction.
Cleanliness and Safety
Concerns were raised about the cleanliness of the dining area and safety issues in the parking lot, with some customers reporting unsanitary conditions.
Food Quality
While some customers praised the food, particularly the ice cream and chicken tenders, others reported issues with food being cold, undercooked, or not meeting expectations.
Wait Times
Several reviews mentioned long wait times in both the drive-thru and for food orders, contributing to a negative experience for some customers.
- ZFzurp_and_ flurpDec 31, 20251.0Line didn't move for 10 minutes. Nothing in a fast food environment takes that long. Won't be back for a while.
- LELesley ErwinDec 25, 20251.0Please reach out to me, online order says you were closed at 11pm i arrived at 830 and you were closed we need to be refunded. Your app should not have let me order.
- CWChilly WillyDec 10, 20251.0VERY UNSAFE PARKING LOT ZERO LIGHTS WORKING 1 WORKS BUT BIG TREE HIDES ALL LIGHTS SHOPPING CENTER OWNER NEEDS TO FIX FOR SAFETY ITS LITERALLY PITCH BLACK DO BETTER
- KBKristen BradleyOct 7, 20255.0My kids love coming here after school! The staff is always super friendly, and our orders are always right. Never had any issues — it’s our go-to spot for a treat! 🍦
- MFMari FontenotSep 30, 20255.0Dairy Queen has the best ice cream in the world and they’re great customer service very quick decent priced kind of far from my house. I wish there was a closer one, but it’s worth it and the inside is clean and the restrooms also are very clean thank God
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen at 12129 Ranch Rd 620 N, Austin?
Dairy Queen is open every day from 10:00 AM to 11:00 PM.
Does this Dairy Queen location serve coffee?
Yes, this Dairy Queen serves coffee.
Is there a drive-through available at this Dairy Queen?
Yes, this Dairy Queen has a drive-through service.
Can I order Dairy Queen food for delivery or takeout?
Yes, this location offers both delivery and takeout options.
Is Dairy Queen at Ranch Rd 620 wheelchair accessible?
Yes, it offers wheelchair accessible entrance, parking, seating, and restrooms.
Does the Dairy Queen here have a menu suitable for children?
Yes, this Dairy Queen has a children's menu and welcomes children.
Are mobile NFC payments accepted at this Dairy Queen?
Yes, mobile NFC payments are accepted at this location.
What nearby restaurants can I visit along with Dairy Queen on Ranch Rd 620 N?
Nearby dining options include Chi’lantro and Chilantro BBQ for Korean cuisine, Subway for sandwiches, and Papa Murphy's Take 'N' Bake Pizza.
What entertainment venues are near this Dairy Queen location?
Close entertainment venues include Tinseltown Round Rock drive-in theater and ZACH North theater for performing arts.
Are there any wellness or fitness centers near Dairy Queen at Ranch Rd 620 N?
Yes, nearby wellness and fitness options include ReVital Massage spa, Sweat Athletics gym, Foundation Personalized Fitness, and Claunch Academy of BJJ martial arts club.