Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
714 reviews
5 stars
382
4 stars
157
3 stars
80
2 stars
34
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, highlighting specific employees for their exceptional service.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others reported issues with undercooked items and incorrect orders.
Cleanliness
Several reviews noted cleanliness in the dining area and restrooms, but there were also complaints about unsanitary conditions.
Order Accuracy
Multiple customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Drive-Thru Experience
The drive-thru service received both positive and negative feedback, with some praising efficiency while others reported long wait times and order errors.
- KBKristen BradleyOct 7, 20255.0My kids love coming here after school! The staff is always super friendly, and our orders are always right. Never had any issues — it’s our go-to spot for a treat! 🍦
- MFMari FontenotSep 30, 20255.0Dairy Queen has the best ice cream in the world and they’re great customer service very quick decent priced kind of far from my house. I wish there was a closer one, but it’s worth it and the inside is clean and the restrooms also are very clean thank God
- RRRamaabutairSep 28, 20251.0Customer service 0 👎
- BSBallard StokesSep 7, 20255.0The restaurant felt family friendly.
- HKHailey KayAug 9, 20251.0Beware! Writing this review to warn others - don’t risk your health or waste your money here! My son ordered a fried chicken sandwich and it literally was NOT edible! The meat was dark gray with pink fluid coming out of it - if it even was chicken, it was definitely undercooked and had already gone bad. My daughter ordered a cheeseburger with lettuce and tomato but without pickles or mustard - she got a cheeseburger with pickles and mustard. Maybe it’s been awhile since I’ve eaten at DQ, but to pay $30 for 2 meals and 1 kids meal and have to throw away 2/3 of it is unacceptable. The most you could hope for after eating here is not to get food poisoning! Would give 0 stars if I could
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen at 12129 Ranch Rd 620 N, Austin?
Dairy Queen is open every day from 10:00 AM to 11:00 PM.
Does this Dairy Queen location serve coffee?
Yes, this Dairy Queen serves coffee.
Is there a drive-through available at this Dairy Queen?
Yes, this Dairy Queen has a drive-through service.
Can I order Dairy Queen food for delivery or takeout?
Yes, this location offers both delivery and takeout options.
Is Dairy Queen at Ranch Rd 620 wheelchair accessible?
Yes, it offers wheelchair accessible entrance, parking, seating, and restrooms.
Does the Dairy Queen here have a menu suitable for children?
Yes, this Dairy Queen has a children's menu and welcomes children.
Are mobile NFC payments accepted at this Dairy Queen?
Yes, mobile NFC payments are accepted at this location.
What nearby restaurants can I visit along with Dairy Queen on Ranch Rd 620 N?
Nearby dining options include Chi’lantro and Chilantro BBQ for Korean cuisine, Subway for sandwiches, and Papa Murphy's Take 'N' Bake Pizza.
What entertainment venues are near this Dairy Queen location?
Close entertainment venues include Tinseltown Round Rock drive-in theater and ZACH North theater for performing arts.
Are there any wellness or fitness centers near Dairy Queen at Ranch Rd 620 N?
Yes, nearby wellness and fitness options include ReVital Massage spa, Sweat Athletics gym, Foundation Personalized Fitness, and Claunch Academy of BJJ martial arts club.