Many customers praised the friendly and attentive staff, highlighting specific employees for their exceptional service.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, leading to customer dissatisfaction.
Cleanliness
Feedback indicated concerns about cleanliness in the dining area and food preparation stations.
Wait Times
Several customers reported long wait times in both drive-thru and in-store, affecting their overall experience.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported undercooked or unsatisfactory food.
ZF
zurp_and_ flurp
Dec 31, 2025
1.0
Line didn't move for 10 minutes. Nothing in a fast food environment takes that long. Won't be back for a while.
LE
Lesley Erwin
Dec 25, 2025
1.0
Please reach out to me, online order says you were closed at 11pm i arrived at 830 and you were closed we need to be refunded. Your app should not have let me order.
CW
Chilly Willy
Dec 10, 2025
1.0
VERY UNSAFE PARKING LOT ZERO LIGHTS WORKING 1 WORKS BUT BIG TREE HIDES ALL LIGHTS SHOPPING CENTER OWNER NEEDS TO FIX FOR SAFETY ITS LITERALLY PITCH BLACK DO BETTER
KB
Kristen Bradley
Oct 7, 2025
5.0
My kids love coming here after school! The staff is always super friendly, and our orders are always right. Never had any issues — it’s our go-to spot for a treat! 🍦
MF
Mari Fontenot
Sep 30, 2025
5.0
Dairy Queen has the best ice cream in the world and they’re great customer service very quick decent priced kind of far from my house. I wish there was a closer one, but it’s worth it and the inside is clean and the restrooms also are very clean thank God
What are the operating hours of Dairy Queen at 12129 Ranch Rd 620 N, Austin?
Dairy Queen is open every day from 10:00 AM to 11:00 PM.
Does this Dairy Queen location serve coffee?
Yes, this Dairy Queen serves coffee.
Is there a drive-through available at this Dairy Queen?
Yes, this Dairy Queen has a drive-through service.
Can I order Dairy Queen food for delivery or takeout?
Yes, this location offers both delivery and takeout options.
Is Dairy Queen at Ranch Rd 620 wheelchair accessible?
Yes, it offers wheelchair accessible entrance, parking, seating, and restrooms.
Does the Dairy Queen here have a menu suitable for children?
Yes, this Dairy Queen has a children's menu and welcomes children.
Are mobile NFC payments accepted at this Dairy Queen?
Yes, mobile NFC payments are accepted at this location.
What nearby restaurants can I visit along with Dairy Queen on Ranch Rd 620 N?
Nearby dining options include Chi’lantro and Chilantro BBQ for Korean cuisine, Subway for sandwiches, and Papa Murphy's Take 'N' Bake Pizza.
What entertainment venues are near this Dairy Queen location?
Close entertainment venues include Tinseltown Round Rock drive-in theater and ZACH North theater for performing arts.
Are there any wellness or fitness centers near Dairy Queen at Ranch Rd 620 N?
Yes, nearby wellness and fitness options include ReVital Massage spa, Sweat Athletics gym, Foundation Personalized Fitness, and Claunch Academy of BJJ martial arts club.
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