Dairy Queen

4.2
1149 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
5900 Manor Rd, Austin, TX
78723-3631, United States

Hours

Reviews

4.2
1,149 reviews
5 stars
692
4 stars
228
3 stars
104
2 stars
38
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and delicious meals, while others complain about cold or poorly prepared food.

Cleanliness

Several reviews mention cleanliness issues, including dirty dining areas and unsanitary conditions.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Ice Cream Experience

While many customers love the ice cream, there are complaints about poorly mixed blizzards and missing flavors.
  • DT
    diamoni thomas07
    1 day ago
    1.0
    I am extremely disappointed with my last food order. A couple of days after I got off work I decided to get dq off manor rd , I ordered my food online through the app and it told me pickup time would be 8:34 , didn’t get the food till 8:50 something. My partner went inside they told me wait and then an employee randomly came up and knocked very hard on the window . My additional bbq sauce was tucked under all of my food ???? And my food came like this. You should never serve a customer food like this no matter what. I didn’t order bread so I’m not even sure why they put bread in my food not complaining but everything was soggy and cold nothing was hot the gravy was very watery and tasteless. & my partners fries had printed ink on them… like come on. Do better! Only thing they didn’t mess up was our ice cream and drinks. How is that good customer and food service. 0-10 .
  • OB
    oscar barajas
    Dec 23, 2025
    2.0
    They never have the flavors I went for.
  • RW
    Robert Wilson
    Dec 13, 2025
    5.0
    Good foods and ice creams. This is a Mayfield DQ, which is like bonus DQ with some extra options bare-naked, embarrassed DQ ain't got. They have security now so if the panhandling lurker quotient was too high for you in the past, Mayfield DQ quit playing and solved that. So go get yourself a pink dip-cone they don't even have at regular, boring DQ and rest easy in the rentacop oasis. The staff is cool and it's always clean. They even have one of those slick drink fou tains with the million options, so Mountain Dew Baja Blast is "on".
  • MZ
    Melinda Zamora
    Nov 13, 2025
    5.0
    Everything about this Hungerbuster meal was perfect! Muy delicioso 😋
  • SS
    Shana Simmons
    Oct 17, 2025
    1.0
    Slowest Dairy Queen I’ve been to. Took long time to get my food and when It was given to me there was a hair in my food. If I could give zero stars I would. When I called the store no one answered

Frequently Asked Questions About Dairy Queen

What are the general operating hours of Dairy Queen on weekdays?

Dairy Queen is open from 10:00 AM to 11:00 PM Monday through Thursday, and until midnight on Friday and Saturday.

Can I get delivery service from Dairy Queen?

Yes, Dairy Queen offers delivery, in-store pickup, and same-day delivery services.