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Dairy Queen

4.4
(1606 reviews)

Business Details

8300 Burnet Road, Austin, TX
78757, United States
(512) 454-7246

About

Fast Food RestaurantIce Cream Shop
Mayfield DQ been in business since 1949 and creating happy memories every step of the way! All 13 Mayfield DQ locations are locally-owned, and you can bet that we think of our teams like family! When you walk into a Mayfield DQ, you’re walking into something special. You will have an experience, not just a visit! From the best hamburgers around to crispy tacos, famous Country Baskets, and garden fresh chicken salads, Mayfield Dairy Queen offers choices to satisfy every taste. We never use fillers or additives, and we only select 100% lean beef patties made from quality, USDA inspected beef. And don’t forget dessert! From our dipped cones to our famous Blizzards, you're bound to find something delicious!

Location

Dairy Queen
8300 Burnet Road, Austin, TX
78757, United States

Hours

Reviews

4.4
1,606 reviews
5 stars
1,065
4 stars
325
3 stars
112
2 stars
30
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive staff, highlighting excellent service experiences.

Food Quality

While some reviews praised the food, others criticized the quality and value, particularly regarding portion sizes and pricing.

Cleanliness

The restaurant is frequently noted for its cleanliness, contributing to a positive dining atmosphere.

Customer Experience

Several customers reported issues with order accuracy and customer service, particularly in the drive-thru.
  • SC
    Susan Candelas
    5 days ago
    5.0
    Banana split was Soo good! It filled me up!
  • JL
    Jane Ly
    Feb 11, 2026
    5.0
    Great place to meet people
  • ST
    Shyanna Tucker
    Feb 11, 2026
    1.0
    Got all the way back to my class to find out they didn’t put the dressing in the bag with the salad. Wasted my lunch break and highly disappointed. Location is in an inconvenient spot if you’re going from across the street.
  • DZ
    D. Zuniga
    Jan 19, 2026
    5.0
    Always clean. Great food & service. Mr. Mayfield has the best DQs!
  • L2
    Lman 2025
    Jan 10, 2026
    2.0
    Had a very disappointing experience tonight at my local DQ. 1st of all ordered 4 tacos and two small frys for a whopping $18. The taco price has gone up 30% just recently. The taco had 7 or 8 strands of cheese on each taco. Taco bell levels of quality here. I ordered a sour cream which was not in the box but I was charged for it. I told the rude short younger Hispanic girl I did not receive it and she said it's in there. She went as far to go get another employee because she didn't believe to tell me it was in the box. So she basically tried to team up on a customer. I said no its not and she just continued to argue with me over a condiment packet. I had to pull out my tacos and show her the empty box and bag to satisfy her. As she put her fingers in my tacos. The frys were half full and soggy as well. She then refused to reach out and hand me my change. I have a disability and can not raise my arm very high. She refused to stretch to meet me. Not the 1st this employee has refused to stretch her arms out. This worker really gave my usual happy experience at the Mayfield dq a bad taste. Please speak with this young lady about customer service. I hope my next visit turns out better.

Brand Certified Facts from Dairy Queen

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Certified February 22, 2026Yext Knowledge Graph
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