Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
4.3
234 reviews
5 stars
159
4 stars
38
3 stars
7
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted poor service experiences and rude interactions.
Food Quality
Customers enjoyed the food, particularly the blizzards and burgers, but there were complaints about incorrect orders and inconsistent quality.
Cleanliness
The restaurant is frequently noted for its cleanliness, with many customers appreciating the well-maintained dining area.
Pricing
Several reviews mentioned that prices are considered high for the portion sizes and quality, leading to some dissatisfaction.
Speed of Service
While some customers experienced quick service, others reported long wait times and issues with order accuracy.
- EMeric morrisOct 18, 20252.0Went through the drive thru and typical fast food service, employee had no clue what was available. Then asked repeatly if the ice cream was in the bag and was reassured it was in there. Get home and of course no ice cream and the kids meal was wrong.
- TGT GOct 13, 20252.0My last experience was not good. The customer service was horrible. I'm going to leave it at that. There was an older lady working in the kitchen who I assume was a lead or manager of some sort because the guys looked to her for instruction on weather or not to serve my daughter and I. Service definitely starts from the top and trickles down because even the guy who was asking if it was ok to serve us was rude.
- EWEdward WelbonOct 4, 20253.0Dairy Queen is adequate, but I far prefer Freddies. There are a number of reasons. Freddies has better food, the food is packaged more manageablely. Freddies burgers are in cardboard boxes (rather than paper) which are better for on the go transport. Freddies "Sundae" Containers have a decent bubble shaped top which will protect the sundae should it topple while driving, Dairy Queen uses flat caps which diminishes the amount of the "sundae" but doesn't provide better protection. Freddies frys are better as well. Fridays is willing to provide the Sundaes after the hot food (i.e. last, rather first) so that the Sundae is less likely to melt but Dairy Queen seems unable to provide this. Finally my dogs preferred Freddies pup caps over those of Dairy Queen. These items need to be addressed via action, not lip service.
- AMAshby McDonaldSep 19, 20255.0Great blizzards. Friendly staff
- AVAlexis VelezSep 5, 20251.0Almost 4 bucks for the smallest sample of fries in the world
Frequently Asked Questions About Dairy Queen
What are the general operating hours of Dairy Queen at 7710 N FM 620, Austin?
Dairy Queen is open daily from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
What are the delivery hours for Dairy Queen?
Delivery is available from 10:00 AM to 9:30 PM on Sunday through Thursday, and from 10:00 AM to 10:30 PM on Fridays and Saturdays.
When can I use the drive-through service at this Dairy Queen?
The drive-through is open from 10:00 AM to 10:00 PM Sunday through Friday, and until 11:00 PM on Saturdays and Sundays.
Is Dairy Queen open on major holidays like Christmas and New Year's Eve?
On December 24th, Dairy Queen operates from 10:00 AM to 8:00 PM. It is closed on December 25th and open from 10:00 AM to 9:00 PM on December 31st.
How can I contact Dairy Queen at this location?
You can reach Dairy Queen at +1 512-280-2696 for any inquiries or assistance.
Where is Dairy Queen located and what is the complete address?
Dairy Queen is located at 7710 N FM 620, Austin, TX 78726, United States.
Where can I view the menu for this Dairy Queen?
The menu is available online at https://www.mayfielddq.com/menus/.
Can I order food online for pickup from this Dairy Queen?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/.
What are some nearby fast food options if I am visiting Dairy Queen?
Nearby fast food options include Mayfield DQ, Chick-fil-A, Taco Bell, and Panda Express, all within close proximity to Dairy Queen and convenient for additional dining choices.
What nearby places can I visit after dining at Dairy Queen?
After enjoying Dairy Queen, you might visit Starbucks for coffee, Watershed Car Wash to clean your vehicle, or explore nearby real estate offices like Joy Brillante Lynn or Ellwood at Lake Travis for local property inquiries.