Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Location
Hours
Reviews
4.3
238 reviews
5 stars
160
4 stars
39
3 stars
8
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude service and poor handling of orders.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Cleanliness
Many customers noted the cleanliness of the restaurant, with positive remarks about the dining area and overall atmosphere.
Food Quality
While some customers enjoyed the food, particularly the blizzards and burgers, others expressed disappointment with the quality and preparation of certain items.
Pricing
Customers frequently commented on high prices, with some feeling that the value did not match the cost of their meals.
- JEJJ EthoDec 27, 20251.0Gave me a very messy blizzard with no napkins and it immediately spilled on to me and the inside of my car. Customers should never have to ask for napkins, you should just give them with every order. On a side note, why are you keeping my credit card out of my site and closing the window? It should be charged, while in sight the entire time and immediately given back, not hidden from view for several minutes while employees capture personal info to charge later. Do better
- EMeric morrisOct 18, 20252.0Went through the drive thru and typical fast food service, employee had no clue what was available. Then asked repeatly if the ice cream was in the bag and was reassured it was in there. Get home and of course no ice cream and the kids meal was wrong.
- TGT GOct 13, 20252.0My last experience was not good. The customer service was horrible. I'm going to leave it at that. There was an older lady working in the kitchen who I assume was a lead or manager of some sort because the guys looked to her for instruction on weather or not to serve my daughter and I. Service definitely starts from the top and trickles down because even the guy who was asking if it was ok to serve us was rude.
- EWEdward WelbonOct 4, 20253.0Dairy Queen is adequate, but I far prefer Freddies. There are a number of reasons. Freddies has better food, the food is packaged more manageablely. Freddies burgers are in cardboard boxes (rather than paper) which are better for on the go transport. Freddies "Sundae" Containers have a decent bubble shaped top which will protect the sundae should it topple while driving, Dairy Queen uses flat caps which diminishes the amount of the "sundae" but doesn't provide better protection. Freddies frys are better as well. Fridays is willing to provide the Sundaes after the hot food (i.e. last, rather first) so that the Sundae is less likely to melt but Dairy Queen seems unable to provide this. Finally my dogs preferred Freddies pup caps over those of Dairy Queen. These items need to be addressed via action, not lip service.
- AMAshby McDonaldSep 19, 20255.0Great blizzards. Friendly staff
Frequently Asked Questions About Dairy Queen
What are the general operating hours of Dairy Queen at 7710 N FM 620, Austin?
Dairy Queen is open daily from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
What are the delivery hours for Dairy Queen?
Delivery is available from 10:00 AM to 9:30 PM on Sunday through Thursday, and from 10:00 AM to 10:30 PM on Fridays and Saturdays.
When can I use the drive-through service at this Dairy Queen?
The drive-through is open from 10:00 AM to 10:00 PM Sunday through Friday, and until 11:00 PM on Saturdays and Sundays.
Is Dairy Queen open on major holidays like Christmas and New Year's Eve?
On December 24th, Dairy Queen operates from 10:00 AM to 8:00 PM. It is closed on December 25th and open from 10:00 AM to 9:00 PM on December 31st.
How can I contact Dairy Queen at this location?
You can reach Dairy Queen at +1 512-280-2696 for any inquiries or assistance.
Where is Dairy Queen located and what is the complete address?
Dairy Queen is located at 7710 N FM 620, Austin, TX 78726, United States.
Where can I view the menu for this Dairy Queen?
The menu is available online at https://www.mayfielddq.com/menus/.
Can I order food online for pickup from this Dairy Queen?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/.
What are some nearby fast food options if I am visiting Dairy Queen?
Nearby fast food options include Mayfield DQ, Chick-fil-A, Taco Bell, and Panda Express, all within close proximity to Dairy Queen and convenient for additional dining choices.
What nearby places can I visit after dining at Dairy Queen?
After enjoying Dairy Queen, you might visit Starbucks for coffee, Watershed Car Wash to clean your vehicle, or explore nearby real estate offices like Joy Brillante Lynn or Ellwood at Lake Travis for local property inquiries.