Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Plaza Saltillo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
210 reviews
5 stars
100
4 stars
24
3 stars
11
2 stars
16
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including staff being unhelpful, disengaged, and often out of key ingredients.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about bland flavors, hard rice, and food safety concerns such as food poisoning.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and general disarray.
Portion Sizes
Numerous reviews mentioned that portion sizes were consistently smaller than expected, leading to dissatisfaction with value for money.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, indicating that there are positive experiences at this location.
- BMBee ManJan 5, 20261.0You will not get a regular portion size of protein and when you ask for a little more they will charge you extra for “extra protein” instead of giving you a proper amount the first time. Most people that work here have stank attitudes. Please avoid this location at all costs
- B9Beyond 925Dec 22, 20251.0I ordered a bowl, not a tasting menu. The other Chipotle nearby still knows what a full spoon looks like. The other one congress nearby that still understands what a ‘serving’ means Management might want to visit other Chipotle to see what a full spoon looks like
- SJShawn JosephNov 13, 20252.0The service here is whack lol I walked in at 10:15 bc it said closes at 11, but they claimed they “were out” of veggies. I get that the staff wants to clean up and go home and that good help is hard to find, but stopping service for basics an hour early is a franchise failure due to staff laziness. To the franchise owner: might as well just change the hours to 10pm. To everyone else, don’t come after 10pm unless you just want leftovers or are okay to get shorted, the grill will already be shut down.
- LOLuke OcasioNov 4, 20251.0This shit ain't got no flavor. This was the most bland burrito I ever had. This isn't to say other locations are this bad. However THIS PLACE SUCKS.
- KPKimberly PawlakNov 4, 20251.0Lots of dirty tables. Cashier charged me 3 times what I was supposed to pay. Was only supposed to be charged about $10, got charged $30 for a burrito & 2 small tacos.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill Plaza Saltillo known for?
Chipotle Mexican Grill Plaza Saltillo is a fast-casual restaurant known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill Plaza Saltillo located?
It is located at 1109 E 5th St, Travis, Austin, TX 78702, USA.
What are the operating hours of Chipotle Mexican Grill Plaza Saltillo?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Plaza Saltillo offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at Plaza Saltillo?
You can order online through their website https://order.chipotle.com/ or via the Chipotle app on the Apple App Store.
What is Chipotle's commitment to food quality?
Chipotle follows "Food with Integrity" principles by using 53 real ingredients sourced from farms adhering to humane and sustainable practices, without artificial colors, flavors or preservatives.
How can I contact Chipotle Mexican Grill Plaza Saltillo via email?
You can reach them at TX.3328.PlazaSaltill@chipotle.com.
Are there any nearby restaurants where I can dine before or after visiting Chipotle?
Yes, nearby restaurants include Hopdoddy Burger Bar, The Kebab Shop ATX - East Austin, and JuiceLand which offer a variety of dining options from burgers to Mediterranean and smoothies.
What nearby places can I visit to complement my visit to Chipotle Plaza Saltillo?
You might want to check out Fair Market for events and concerts, or visit Pine Street Station, a nearby music venue for entertainment.
Are there any fitness or wellness venues near Chipotle Plaza Saltillo?
Yes, Club Pilates is nearby where you can engage in pilates workouts, and LaserAway Austin Eastside offers skin care and beauty treatments.