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Brand Certified

Chipotle Mexican Grill

3.4
(216 reviews)

Business Details

1109 E 5th St, Austin, TX
78702, United States
(512) 582-1444

About

Fast Food RestaurantMexican Restaurant
Chipotle Plaza Saltillo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1109 E 5th St, Austin, TX
78702, United States

Hours

Reviews

3.4
216 reviews
5 stars
104
4 stars
24
3 stars
11
2 stars
16
1 star
61
  • HI
    H I
    5 days ago
    1.0
    This place is absolutely disgusting. This is my second delivery order in hopes that may be they were just having an off day, but no, this place is horrible. The employees are terrible… You know what I take that back the manager that’s who this falls on I mean, look at the reviews. I wish I Had looked at the reviews, but I got it from the Chipotle app. First of all, they never put napkins or plasticware in delivery orders which is absolutely ridiculous. And yes, I checked the box. Secondly, I open Bye bowl and moving the lettuce back it looks like it had already been mixed together almost like they put it together dropped it on the floor and picked it back up and put it back in the ball and threw hot sauce all over it not even hot when I asked for hot, they put the bid and that’s why it’s so freaking gross… Well, not the main reason. The steak tastes like mushy cardboard and the beads are overcooked so they are just mushy sand And it’s just spreads all over the rice and it’s disgusting. The steak looks burnt. It’s like crunchy and then just mush it. I can’t even explain it.. After reading all these reviews now I’m gonna do whatever I need to do to get this store investigated and inspected ASAP because the store needs to be shut down. Revamped new management and then maybe open again. All of this falls on the manager no store no food store at that should have reviews like this years ongoing and nothing change. So I will be contacting the public health department because I have spent over $50 now on shit that I can’t eat.. I know y’all aren’t gonna do the right thing and give my money back so I’ll do my best to make sure the manager doesn’t get paid and loses their job. Cause YOU NASTY
  • LL
    Lucas Lu
    6 days ago
    5.0
    I walked in and was treated by a really kind and warmhearted worker, her name is Jaida and she gave me more portions of food than I got anywhere else in MA coming from Boston. Love her enthusiasm and AL PASTOR chicken was extra delicious. Come check this store out!!
  • CH
    Cristel Hdz
    Feb 27, 2026
    5.0
    Muy rica la comida
  • BA
    Brendan Alvarado
    Jan 30, 2026
    1.0
    Honestly pretty disappointing. The line moved slow, and even with just a few people inside it felt unorganized. My bowl came out lukewarm, the rice was clumpy, and the portion size was small for the price. They were also out of a couple basic toppings, and the person building the order seemed rushed and careless. The dining area could’ve been cleaner too—tables weren’t wiped and trash was getting full. I usually like Chipotle, but this location needs to step it up.
  • BM
    Bee Man
    Jan 5, 2026
    1.0
    You will not get a regular portion size of protein and when you ask for a little more they will charge you extra for “extra protein” instead of giving you a proper amount the first time. Most people that work here have stank attitudes. Please avoid this location at all costs

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill Plaza Saltillo known for?

Chipotle Mexican Grill Plaza Saltillo is a fast-casual restaurant known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill Plaza Saltillo located?

It is located at 1109 E 5th St, Travis, Austin, TX 78702, USA.

Brand Certified Facts from Chipotle Mexican Grill

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