Chipotle Mexican Grill

3.6
429 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Four Points is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7710 N FM 620 Rd, Austin, TX
78726, United States

Hours

Reviews

3.6
429 reviews
5 stars
198
4 stars
79
3 stars
37
2 stars
23
1 star
92

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Portion Sizes

Numerous reviews highlighted concerns about small portion sizes, particularly for takeout orders, with some customers feeling cheated.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and floors, impacting the overall dining experience.

Customer Service

Mixed feedback on customer service; while some praised friendly staff, others reported rude interactions and poor service.

Food Quality

Food quality received mixed reviews, with some praising freshness and taste, while others complained about undercooked ingredients and inconsistent preparation.
  • SK
    Sannu K
    3 days ago
    1.0
    Extremely disappointed with the portion size. This was supposed to be a double protein bowl with veggies, cheese, beans and lettuce. This is more like a kids meal.
  • AV
    Allison Venecia
    Oct 29, 2025
    1.0
    The last THREE times I've ordered they have messed up ALL my orders. It's beyond absurd at this point. They either give me someone else's order, forget something and one time the food was just gross. The only reason I still even ordered is because they've given me coupons for free food from messing up all the other times. Eating out is SOOO expensive nowadays and for me this is a luxury and for it to be messed up EVERYTIME is so frustrating and a waste of my money. WILL NOT be visiting anymore.
  • ML
    Monica Lopez
    Oct 28, 2025
    4.0
    Good if in a hurry
  • TG
    T G
    Oct 13, 2025
    3.0
    Its hit or miss. I've had really good bowls and some that were not so great. Because its close I eat here often.
  • RM
    Ro Mozaffar
    Oct 12, 2025
    4.0
    I’ve always been somewhat skeptical about chain Mexican restaurants but this place was great. Fast service, attentive staff and the food was pretty tasty.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill Four Points?

Chipotle Mexican Grill Four Points is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Four Points offer pickup or delivery services?

Yes, Chipotle Four Points offers in-store pickup for your orders.