Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Oltorf is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
277 reviews
5 stars
108
4 stars
31
3 stars
25
2 stars
20
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff displaying rude attitudes and a lack of attentiveness.
Portion Sizes
Many customers complained about small portion sizes, often feeling shortchanged for the price paid.
Food Quality
Several reviews mentioned issues with food quality, including cold items, undercooked ingredients, and missing items in orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and dirty dining areas.
Inconsistent Experience
Customers experienced a wide range of service quality and food preparation, leading to mixed reviews about their overall experience.
- MBmatt bayukNov 16, 20252.0Don't bother with this place, they'll give you stale chips and charge you $10
- BGBlake GuerraNov 12, 20251.0The Hispanic lady with buzz cut hair and glasses is insanely rude. I'm sorry that you had to warm up tortillas to make tacos. Your menu offers tacos so cheer up buttercup. She slammed the tortillas in the trash out of frustration because a couple were split. I'll be going down the street to Riverside. This place has issues. Don't respond to me trying to talk it out either. Do something about the people you hire.
- RKRonnie KnightNov 10, 20251.0Was out of everything I wouldn’t recommend coming to this location
- JLJonathan LittleNov 8, 20251.0This is genuinely the worst chipotle I have ever been to. I have come multiple times and the staff has been very unhelpful. They are constantly out of items and do not provide any assistance/compensation.
- ASAllison ScottNov 6, 20254.0It's a Chipotle off of IH35 in Austin..it's pretty straight-forward.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill on Oltorf Street offer?
Chipotle Oltorf offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill located at 1616 E Oltorf St?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Oltorf support takeout or pickup orders?
Yes, this location offers in-store pickup service for takeout orders.
How can I order food online from Chipotle Mexican Grill on Oltorf?
You can order online through their order website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill on Oltorf Street welcoming to LGBTQ customers?
Yes, this location welcomes LGBTQ customers.
What is the address and contact number for Chipotle Mexican Grill on Oltorf?
The address is 1616 E Oltorf St, Suite 100, Austin, TX 78741. You can reach them by phone at +1 512-582-1243.
Where can I find nearby dining options when visiting Chipotle Mexican Grill on Oltorf?
Nearby dining options include Luby's for American food, Tiff's Treats for bakery and desserts, and Whataburger for fast food burgers.
Are there hotels near Chipotle Mexican Grill on Oltorf for customers traveling to Austin?
Yes, there is La Quinta Inn by Wyndham Austin Oltorf and La Quinta Inn Austin Oltorf nearby, offering convenient lodging options.
What healthcare services are available near Chipotle Mexican Grill on Oltorf?
Nearby healthcare services include The Tooth Inc dentist, ATI Physical Therapy, Altus Hospice, Austin Pain and Injury Centers chiropractor, and Rising Sun Chiropractic.
How can customers stay updated or connected with Chipotle Mexican Grill on Oltorf through social media?
Customers can follow Chipotle on Facebook at ChipotleOltorf, on Instagram as @chipotle, on Twitter as @ChipotleTweets, on Pinterest at chipotlemg, and on YouTube at Chipotle's channel.