Chipotle Arboretum is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including complaints about small portions, food being cold, and instances of food poisoning.
Customer Service
Service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor handling of customer requests.
Cleanliness
Several reviews highlighted concerns about cleanliness, including dirty tables and unsanitary food handling practices.
Inconsistency
Customers frequently noted inconsistency in portion sizes and ingredient availability, leading to dissatisfaction with their meals.
JM
Joshua Mata
Dec 22, 2025
3.0
This place is hit or miss. Sometimes the portions are good. Sometimes the manager will tell their employees “that’s a lot” even though you ask and pay for double protein
HN
Henry Niam
Dec 19, 2025
1.0
0 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮I GOT FOOD POSION ! 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮
LE
Lyric Ervin
Dec 16, 2025
2.0
My burrito was very good but the person making it had an attitude.
EM
Evelyn Morin
Dec 16, 2025
1.0
Disgusting, There was a hair on my food they need to start wearing something in there hair so hairs wont be all over the food
JJ
James
Dec 4, 2025
3.0
I've been going to Chipotle since they opened in '93 and while it is still pretty good, it's not nearly as good as it used to be.
This visit I had the chicken soft tacos. This location wasn't very busy so I walked right in and was immediately served. I had the chicken with the corn, sour cream and cheese.
The order comes with three tacos and it's pretty fairly priced. But I do not feel the chicken is as good as I remember. It's been about two years since I've been to a Chipotle and the last time was not a good experience. But the restaurant is clean and the servers were nice and quick. But the quality of the meat just isn't what it was years ago.
The size of the tacos is good and the fixings that I ordered with the tacos was fresh. Overall, it was okay and I would probably go back if I was really hungry. I just wish places like this could be more consistent with their food and the taste.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Arboretum offer?
Chipotle Arboretum offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at the Arboretum location?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Arboretum offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Arboretum located?
It is located at 10515 N Mopac Expy, Ste B200, in the Arbor Walk Shopping Center, Travis sublocality, Austin, TX 78759.
How can I order online from Chipotle Mexican Grill Arboretum?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill Arboretum LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What payment methods are accepted at Chipotle Arboretum?
They accept credit cards and offer gift cards as well.
What nearby beauty and spa services can I visit around Chipotle Arboretum?
Nearby you can find Atx Beauty Bar, Foxy Mermaid, LUX Beauty & Bridal, VICE Lash + Brow, Wynn Nails & Spa, Massage Envy - Arbor Walk, Breeze Salon and Day Spa - Austin, and European Wax Center for a variety of beauty and spa services.
What dining options are available near Chipotle Mexican Grill Arboretum?
Nearby you can enjoy American cuisine at Treehouse Restaurant and Mighty Fine (burgers, fries, and shakes), barbecue at Southside Market & Barbeque, and ice cream at Bella Vita Ice Cream.
Are there convenient shopping and services near Chipotle Arboretum?
Yes, The Shops at Arbor Walk offers shopping, DHL Express Service Point Austin provides courier and shipping services, and LifeWay Christian Store offers religious items and retail products nearby.