Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Arboretum is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
735 reviews
5 stars
349
4 stars
147
3 stars
74
2 stars
32
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with reports of rude staff and poor handling of customer requests.
Food Quality
Food quality has declined, with complaints about small portions, incorrect orders, and hygiene issues.
Cleanliness
The location is often reported as dirty, with unclean tables and unsanitary conditions.
Availability of Ingredients
Frequent complaints about being out of key ingredients, leading to customer dissatisfaction.
Overall Experience
Mixed reviews on overall experience, with some praising the food and others expressing disappointment.
- SHSteven HungNov 11, 20255.0I’ve been to several Chipotle locations around here, and this one is by far the best! They get every customized order just right, the portions are generous, and everything tastes great. Definitely a solid five-star experience!
- KKKarinaNov 4, 20255.0Hard to go wrong with chipotle
- MMManuel mendozaOct 31, 20251.0Poor Customer Service Experience My wife, two kids, and I ordered two bowls and two tacos — a bowl for each adult, and one taco each for our kids. Since my kids don’t like tortillas, I simply asked for their tacos to be served in bowls, with the same amount of food that comes in a taco, just without the tortilla. The employee at the counter (an Asian lady) said she couldn’t charge it as tacos and that it had to be charged as bowls. I explained that I wasn’t asking for more food — just the same taco portion, without the tortilla. She insisted several times that it would be considered a bowl and said she’d “do it just this one time.” I told her I wasn’t asking for anything free, and she could charge however needed, but the whole exchange made me feel like I was being difficult when I was just trying to get the same ingredients in a bowl for my kids. It was awkward and unnecessary. In the end, she charged me correctly for the tacos, but the interaction left a bad impression. I really enjoy Chipotle, but I hope the staff can be reminded to handle customer requests with a little more understanding and respect.
- RURhino UnknownOct 31, 20255.0This location is cleanm inrsge the food a 5 and service a 3. Although I want to clarify the service has always been super friendly, welcoming, and accommodating. The only reason I rate it a 3 is the inconsistent serving. I think chipotle should do a better job with the. The way they have the staff make your meal is just setting them up for this type of thing. I believe this has been a long time complaint of chipolte. Otherwise I enjoy a high protein salad bowl from here pretty regularly.
- ACAlex CuadraOct 20, 20255.0Big location, plenty of seating, in a nice area (next to Domain). Portions were huge and the food was really good. Service were good, quick and nice
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Arboretum offer?
Chipotle Arboretum offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at the Arboretum location?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Arboretum offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Arboretum located?
It is located at 10515 N Mopac Expy, Ste B200, in the Arbor Walk Shopping Center, Travis sublocality, Austin, TX 78759.
How can I order online from Chipotle Mexican Grill Arboretum?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill Arboretum LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What payment methods are accepted at Chipotle Arboretum?
They accept credit cards and offer gift cards as well.
What nearby beauty and spa services can I visit around Chipotle Arboretum?
Nearby you can find Atx Beauty Bar, Foxy Mermaid, LUX Beauty & Bridal, VICE Lash + Brow, Wynn Nails & Spa, Massage Envy - Arbor Walk, Breeze Salon and Day Spa - Austin, and European Wax Center for a variety of beauty and spa services.
What dining options are available near Chipotle Mexican Grill Arboretum?
Nearby you can enjoy American cuisine at Treehouse Restaurant and Mighty Fine (burgers, fries, and shakes), barbecue at Southside Market & Barbeque, and ice cream at Bella Vita Ice Cream.
Are there convenient shopping and services near Chipotle Arboretum?
Yes, The Shops at Arbor Walk offers shopping, DHL Express Service Point Austin provides courier and shipping services, and LifeWay Christian Store offers religious items and retail products nearby.