Chipotle Mexican Grill

3.5
823 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle U of Texas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2230 Guadalupe St, Austin, TX
78705, United States

Hours

Reviews

3.5
823 reviews
5 stars
297
4 stars
211
3 stars
92
2 stars
51
1 star
172

What are people saying?

AI-generated from recent customer reviews

Ingredient Availability

Customers frequently reported that the location is often out of key ingredients like rice, chicken, and cheese, leading to frustration.

Portion Sizes

Many reviews mentioned that portion sizes are consistently small, with some customers feeling shortchanged on their orders.

Service Quality

The service was described as rude and unprofessional by several customers, with complaints about staff being dismissive and unhelpful.

Cleanliness

Multiple reviews highlighted issues with cleanliness, noting dirty tables and unsanitary conditions in the dining area.

Management Issues

Several customers called for better management, citing poor staffing and operational inefficiencies that contributed to long wait times and inadequate service.
  • BF
    Bijan Fazeli
    Nov 9, 2025
    1.0
    TLDR: Just go to cabo bop 2 blocks down for value and quality 😌 Chipotle aint wat it used to be Sides were still frozen; tomato salsa frozen and corn salsa frozen, like what? So much for it being fresh and oh yeah the guy that works there giving people 1/2 of a scoop of protein when its steak but a full load when its chicken and only adding literally 2 pieces of meat in when you call him out on it, i wish u well. Keep having ure employees be skimping and serving near frozen salsas and stock will def keep going down. I hope u guys survive
  • VK
    Victoria Kellam
    Nov 2, 2025
    1.0
    HORRIBLE LOCATION. workers are extremely rude and act like they are forced to be there. no ingredients ever. only good thing is that it’s close to campus so not any options
  • SB
    Steve Beregon
    Oct 28, 2025
    1.0
    Always out of everything, staff are mad annoying too. I asked for a side of vinaigrette and an employee said they were out but I literally saw multiple of them😭 also they skimp like crazy. Keep walking and go to cava
  • SG
    Sebastian Gomez
    Oct 8, 2025
    1.0
    I HATE THIS PLACE. THEY NEVER HAVE ENOUGH WHITE RICE OR CHICKEN WHICH I DIDN’T KNOW IS POSSIBLE SINCE THEY SHOULD KNOW THEIR MARKET AND THE AMOUNT OF PEOPLE WHO COME IN EVERY DAY. THEY HAVE BEEN HERE MORE THAN A DECADE AND STILL CAN’T ACCOMMODATE. Dear Chipotle C-Suite, please fire all management at this location and bring in new people because I can’t do this anymore. The only reason that this location hasn’t closed down is because Cabo Bobs is a mile away and sweet green is more expensive. If something doesn’t change , this location’s day of reckoning is coming.
  • DM
    donkatsu mob
    Oct 7, 2025
    2.0
    It's ok in a pinch, but I don't even know why I still go here. It's alright like 60% of the time. Portion sizes are always small whether in person or online. Some staff are rude, and maybe it's because they run out of all the ingredients by noon. How is that even possible? They should really just close if they only have rice left.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located at U of Texas?

Chipotle Mexican Grill is located at 2230 Guadalupe St, Austin, TX 78705, next to the Co-op.

What are the operating hours of Chipotle Mexican Grill at U of Texas?

Chipotle is open daily from 10:45 AM to 11:00 PM.