Chipotle U of Texas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported that the location is often out of key ingredients like rice, chicken, and cheese, leading to frustration.
Portion Sizes
Many reviews mentioned that portion sizes are consistently small, with some customers feeling shortchanged on their orders.
Service Quality
The service was described as rude and unprofessional by several customers, with complaints about staff being dismissive and unhelpful.
Cleanliness
Multiple reviews highlighted issues with cleanliness, noting dirty tables and unsanitary conditions in the dining area.
Management Issues
Several customers called for better management, citing poor staffing and operational inefficiencies that contributed to long wait times and inadequate service.
BF
Bijan Fazeli
Nov 9, 2025
1.0
TLDR: Just go to cabo bop 2 blocks down for value and quality 😌
Chipotle aint wat it used to be
Sides were still frozen; tomato salsa frozen and corn salsa frozen, like what? So much for it being fresh and oh yeah the guy that works there giving people 1/2 of a scoop of protein when its steak but a full load when its chicken and only adding literally 2 pieces of meat in when you call him out on it, i wish u well. Keep having ure employees be skimping and serving near frozen salsas and stock will def keep going down. I hope u guys survive
VK
Victoria Kellam
Nov 2, 2025
1.0
HORRIBLE LOCATION. workers are extremely rude and act like they are forced to be there. no ingredients ever. only good thing is that it’s close to campus so not any options
SB
Steve Beregon
Oct 28, 2025
1.0
Always out of everything, staff are mad annoying too. I asked for a side of vinaigrette and an employee said they were out but I literally saw multiple of them😭 also they skimp like crazy. Keep walking and go to cava
SG
Sebastian Gomez
Oct 8, 2025
1.0
I HATE THIS PLACE. THEY NEVER HAVE ENOUGH WHITE RICE OR CHICKEN WHICH I DIDN’T KNOW IS POSSIBLE SINCE THEY SHOULD KNOW THEIR MARKET AND THE AMOUNT OF PEOPLE WHO COME IN EVERY DAY. THEY HAVE BEEN HERE MORE THAN A DECADE AND STILL CAN’T ACCOMMODATE. Dear Chipotle C-Suite, please fire all management at this location and bring in new people because I can’t do this anymore. The only reason that this location hasn’t closed down is because Cabo Bobs is a mile away and sweet green is more expensive. If something doesn’t change , this location’s day of reckoning is coming.
DM
donkatsu mob
Oct 7, 2025
2.0
It's ok in a pinch, but I don't even know why I still go here. It's alright like 60% of the time. Portion sizes are always small whether in person or online. Some staff are rude, and maybe it's because they run out of all the ingredients by noon. How is that even possible? They should really just close if they only have rice left.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located at U of Texas?
Chipotle Mexican Grill is located at 2230 Guadalupe St, Austin, TX 78705, next to the Co-op.
What are the operating hours of Chipotle Mexican Grill at U of Texas?
Chipotle is open daily from 10:45 AM to 11:00 PM.
What type of food does Chipotle Mexican Grill at U of Texas offer?
Chipotle offers customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle at U of Texas offer delivery and pickup services?
Yes, they offer in-store pickup and delivery services for customer convenience.
How can I order Chipotle food online from the U of Texas location?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What sustainability practices does Chipotle Mexican Grill follow?
Chipotle prioritizes food with integrity by sourcing ingredients from farms that follow humane and sustainable practices and avoids artificial colors, flavors, or preservatives.
Which nearby transit options can help me reach Chipotle Mexican Grill at U of Texas?
You can use the Capital Metro Route 1 bus and the Bus Stop 5865 - UT/West Mall (NB) which are close to Chipotle for convenient public transportation.
Are there any coffee shops near Chipotle where I can grab a drink?
Yes, nearby coffee shops include Caffé Medici, Medici Roasting, and Trippy Buck Coffee, perfect for a beverage before or after your meal.
What other food options are available near Chipotle Mexican Grill at U of Texas?
You can find nearby dining options such as Sweetgreen for health foods, Psycha Delhi for Indian cuisine, and the Co-op Food Court featuring food trucks.
How does Chipotle serve customers who want to earn rewards at the U of Texas location?
Customers can sign up for Chipotle Rewards to earn exclusive offers and free food with their purchases.