Chipotle Mexican Grill

3.5
830 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle U of Texas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2230 Guadalupe St, Austin, TX
78705, United States

Hours

Reviews

3.5
830 reviews
5 stars
301
4 stars
211
3 stars
92
2 stars
52
1 star
174

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about small portion sizes and inconsistent servings, often feeling shortchanged.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.

Ingredient Availability

Frequent reports of being out of key ingredients, leading to customer dissatisfaction and frustration.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a messy service area.

Service Speed

Customers experienced long wait times for orders, both in-store and for online pickups, often exacerbated by understaffing.
  • CC
    Chris
    Jan 4, 2026
    1.0
    worst chipotle in Austin. Every time I get delivery from this place they screw up my order. And Chipotle refuses to correct their mistakes or give refunds for anything anymore. So never going back
  • TP
    Tristen Pool
    Dec 1, 2025
    2.0
    For some reason the portion sizes at this location are so tiny. I have gotten a bowl from here multiple times and they only fill it up half full. The workers at this location also always have the worst attitude. There’s one cashier that is always screaming at people that use the water cup for a soft drink. I understand they must enforce this but it seems very unprofessional. I’ve learned my lesson. I won’t be back.
  • GG
    Greg
    Nov 28, 2025
    1.0
    They opened the restaurant 20 minutes late and the food. It tasted like it was stale. Very disappointed.
  • LC
    Louise Chen
    Nov 26, 2025
    5.0
    Super huge serving!!
  • BF
    Bijan Fazeli
    Nov 9, 2025
    1.0
    TLDR: Just go to cabo bop 2 blocks down for value and quality 😌 Chipotle aint wat it used to be Sides were still frozen; tomato salsa frozen and corn salsa frozen, like what? So much for it being fresh and oh yeah the guy that works there giving people 1/2 of a scoop of protein when its steak but a full load when its chicken and only adding literally 2 pieces of meat in when you call him out on it, i wish u well. Keep having ure employees be skimping and serving near frozen salsas and stock will def keep going down. I hope u guys survive

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located at U of Texas?

Chipotle Mexican Grill is located at 2230 Guadalupe St, Austin, TX 78705, next to the Co-op.

What are the operating hours of Chipotle Mexican Grill at U of Texas?

Chipotle is open daily from 10:45 AM to 11:00 PM.