Chipotle Mexican Grill

Reviews

• DD

  Drew

  1 day ago
  1.0
  Worst burrito and server I’ve ever had! Wish I could get a refund but not worth returning. Server scooped all pico watery sauce in my burrito and made it all soggy including the lettuce and was uneatable. Do not waste your money here! Threw it away because it was so bad.
• SH

  Steven Hung

  Feb 11, 2026
  1.0
  I went to this restaurant around 8:38 PM on February 10. At first, all of the staff were perfectly fine — but the Black guy working the register was really not OK. His attitude was very careless, and he kept messing up the charges when ringing me up. I ordered two chicken bowls, but he somehow added an extra charge for extra chicken that I never asked for. This very bad one-star review is specifically because of that cashier.
• ET

  Edgar T

  Feb 10, 2026
  1.0
  This Chipotle has noticeably declined since the recent management change. The previous manager ran this location much better, and I rarely experienced issues. Unfortunately, the new management under Sheryl has not maintained the same level of service or communication. I reached out to Sheryl directly by email twice regarding a confusing new policy, but I never received a response. For years, I’ve ordered the same thing without any issues: a kids quesadilla with three sides and a side of salsa. On my latest visit, I was suddenly told this is no longer allowed due to a new policy. There was no prior notice, and the explanation in-store was unclear. As a long-time customer, the lack of transparency was disappointing. What makes the situation worse is that my attempt to get clarification from Sheryl went unanswered. It feels like customer concerns are being ignored, which wasn’t the case with the previous management. I genuinely hope Sheryl and the new leadership improve communication and bring this location back to the standard it once had. Until then, the experience here is not what it used to be.
• SP

  Sandy Puente

  Feb 7, 2026
  1.0
  Stopped by to pick up some food from this location at 10:20PM store closes at 11PM and most of all the food was already put away, we were rushed out of the restaurant and the lady who helped us seemed very eager to leave so she just started putting everything in our bowls quickly and very messy. I understand wanting to go home after working a closing shift but at least have some decency.
• II

  Isaac

  Feb 5, 2026
  1.0
  This is actually the worst chipotle location I’ve been to. The staff is always in a hurry and never listen. Not a single person working there seems to care. Their portions are wayyyyyy smaller than any other Chipotle I’ve been to (I mean not even a full portion of chicken when I ask for double chicken). I’m paying the same price for less food. Every single person here needs to be retrained