Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Lakeline Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
931 reviews
5 stars
400
4 stars
218
3 stars
93
2 stars
61
1 star
159
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing stale or poorly prepared items, while others praised the taste and freshness.
Portion Sizes
Many reviews highlighted issues with small portion sizes, with several customers feeling that they received inadequate amounts for the price paid.
Service Issues
Numerous customers expressed dissatisfaction with the service, citing rude staff, poor management, and mistakes with orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Customer Experience
While some customers had positive experiences with friendly staff, many others reported negative interactions, leading to a mixed overall customer experience.
- BGBrian Gatten5 days ago3.0I would not order online from this location. I did that and was surprised they just have a big open shelf to put the orders on for pickup. I was curious how they could do that without someone "mistakenly" picking up other people's orders. Turns out they must have had the same thought, because I had to stand in line to ask for my order from behind the counter. By the time I got it, it was stone cold. If I had just walked in and gotten a burrito made for me, I probably would have enjoyed it fine. I was disappointed with the red salsa, though, as it had very little flavor beyond salt and vinegar.
- DPDaniel Pitner6 days ago5.0I mean it’s Chipotle. If you expect fine dining then you probably shouldn’t review it. Food was tasty, service was fast, and none of the employees were rude. That deserves a five star rating in 2025.
- SKSam KilaniNov 16, 20255.0By far my favorite Chipotle <3. The staff here are great.
- JPjulie puigNov 5, 20255.0Great food 😋
- CSCarolyn SingletonOct 5, 20251.0The queso was gritty, thick and disgusting, my food was half full and the overall taste and presentation was less than subpar. Do not spend your hard earned money here.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Lakeline Mall serve?
Chipotle Lakeline Mall serves customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at Lakeline Mall?
Chipotle Lakeline Mall is open every day from 10:45 AM to 11:00 PM.
Does Chipotle at Lakeline Mall offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Austin?
It is located at 11301 Lakeline Blvd, Austin, TX 78717, between Wells Fargo and Home Depot in the Lakeline Mall area.
How can I order food online from Chipotle Lakeline Mall?
You can order online via Chipotle's official order website or through their mobile app available on the Apple App Store.
Does this Chipotle location accept credit cards and offer catering services?
Yes, the Lakeline Mall Chipotle accepts credit cards and offers catering and catering delivery services.
What social media channels can I follow to get updates from Chipotle Mexican Grill?
You can follow Chipotle on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube for updates and promotions.
Are there other dining options near Chipotle at Lakeline Mall?
Yes, nearby dining includes Teapioca Lounge (bubble tea and coffee shop), MOOYAH Burgers, Fries & Shakes, Mama Fu's Asian House, Mala Chili, and 85C Bakery Cafe, offering diverse food choices.
What nearby services might be useful when visiting Chipotle Lakeline Mall?
Nearby services include Wells Fargo Bank for banking needs, DHL Express Service Point for shipping, and Sport Clips Haircuts for grooming, making it convenient to combine errands with dining.
Can customers visiting the Lakeline Mall Chipotle enjoy shopping or entertainment nearby?
Yes, nearby you can find Bed Bath & Beyond for home goods and Half Price Books for book lovers, providing options to shop or relax before or after your meal.