Chipotle Mexican Grill

3.3
968 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Southpark Meadows is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9600 S Interstate 35, Austin, TX
78748, United States

Hours

Reviews

3.3
968 reviews
5 stars
391
4 stars
137
3 stars
93
2 stars
73
1 star
274

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was often bland, poorly prepared, or not fresh, with some describing it as disgusting.

Portion Sizes

Numerous reviews highlighted that portion sizes were consistently small, with many customers feeling they received less food than expected for the price.

Service Issues

Customers frequently mentioned poor service, including rude staff, long wait times, and incorrect orders, leading to a frustrating dining experience.

Cleanliness

Several reviews pointed out that the restaurant was often dirty, with unclean dining areas and food preparation spaces.

Management Problems

Many customers expressed concerns about the management of the location, citing issues with staffing, food availability, and overall organization.
  • VV
    Victor Valle
    Nov 14, 2025
    1.0
    food was horrible took two bite and im done.
  • JG
    Julian Gooz
    Nov 12, 2025
    1.0
    Can’t believe I just paid $27 for bowl with double protein and chips with guacamole
  • JB
    Joanne Parr (Bunny)
    Oct 28, 2025
    2.0
    Gross! The carne asada, which looks so yummy on the tv commercial, was dried out, flavorless, and tough. By the time we arrived, 6ish, there was scant food in the service line and perhaps 7 servers hanging around. $16 is a lot to pay for unappetizing glop. I will not be going back.
  • RC
    rahul chauhan
    Oct 21, 2025
    1.0
    Very worst experience with online order. It was incomplete order and I have to drive back to store and top of that employee was telling the bowl is half eaten, it was so rude. Eventually they gave re create bowl and not even compensate they bowl. Won’t be coming to this store again.
  • JC
    Juan ctbe
    Oct 19, 2025
    1.0
    Really bad service! The guy on front has very nasty attitude. The lettuce and avocado look old and black. The countertops are dirty.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Southpark Meadows located?

It is located at 9600 S Interstate 35, Austin, TX 78748, south of the Best Buy in Travis sublocality.

What are the opening hours of Chipotle Southpark Meadows?

The restaurant is open daily from 10:45 AM to 11:00 PM.