Chipotle Scofield Farms is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, impatience, and unprofessional behavior.
Portion Sizes
Many reviews highlighted inconsistent and small portion sizes, leading to dissatisfaction among customers.
Cleanliness
The restaurant was frequently noted as dirty, with unclean tables and food areas, impacting the overall dining experience.
Food Quality
Several customers expressed disappointment with the quality and freshness of the food, including undercooked rice and stale ingredients.
Management Issues
Reviews indicated a lack of effective management, with complaints about understaffing and poor handling of customer concerns.
BW
Brandon Watkins
3 days ago
1.0
Mad weak. I ordered via door dash and the portions were terrible. They gave the less food than a baby eats. Employees act like the portions come out of their paychecks
RF
Rosy . F
3 days ago
1.0
My partner and I have bought chipotle a couple of times at this location. There is always something bad about our food. Whether it’s minor things like the chips or guacamole not tasting fresh.
I love chipotle but our food yesterday is unacceptable. The meat basically felt like rubber we were not able to chew it. We had big chunks of meat that were not cooked well. We both will not continue eating at this location.
VT
Vinson Tan
Dec 30, 2025
1.0
Disorganized. Need to work out their pick up process.
AM
Ana Montero
Dec 26, 2025
1.0
I paid for double protein and was given 3 pieces of steak. I’m highly disappointed with the portion size and when you attempt to rate your experience on their website the site crashes and directs you to their customer experience site and when you attempt to submit pictures for proof they don’t accept file sizes from an iPhone.
SM
Shihabeldin mohamed
Dec 8, 2025
1.0
The service today was disappointing. The girl who made my order treated me with impatience and pressure, rushing me for no reason.
She also messed up my order, and because of that I ended up paying more than I intended.
It’s surprising that Chipotle hires staff who behave this way. Please improve customer service.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill at Scofield Farms offer?
Chipotle offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at 1700 W Parmer Ln?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill provide pickup and delivery services?
Yes, Chipotle offers in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mexican Grill at Scofield Farms?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
Where exactly is the Chipotle Mexican Grill located in Austin, TX?
It is located at 1700 W Parmer Ln, Austin, TX 78727, situated between the Goodwill and Starbucks stores in the Scofield Farms area.
Does Chipotle Mexican Grill at Scofield Farms accept credit cards?
Yes, Chipotle accepts credit cards along with gift cards for payment.
What nearby dining options are available around Chipotle Mexican Grill at Scofield Farms?
Nearby dining options include Charleys Cheesesteaks, Teapioca Lounge, Subway, Bulgogi Korean BBQ Bowl, Snowy Village, Delicious Tamales, 123 Noodles, Yoree Korean Cuisine, Kin & Comfort, Mama Noy's Kitchen, KFC, and Food Shui.
What nearby stores and services can customers find when visiting Chipotle at Scofield Farms?
Customers can visit nearby stores like Goodwill Central Texas - Scofield Store, Verizon mobile phone store, Reid's Cleaners, Palm Beach Tan salon, Twin Liquors, Chase bank, and Hana World Market supermarket.
Are there nearby coffee shops around Chipotle Mexican Grill Scofield Farms for a quick drink?
Yes, nearby coffee shops include Starbucks located just next to Chipotle, another Starbucks in the area, and Somang Cafe which also offers smoothies and juice.
How can I connect with Chipotle Mexican Grill online or on social media?
You can follow or contact them via their LinkedIn, Pinterest, YouTube channel, Facebook page (ChipotleScofieldFarms), Instagram (@chipotle), or Twitter (@ChipotleTweets).