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Brand Certified

Chipotle Mexican Grill

3.7
(1270 reviews)

Business Details

1700 W Parmer Ln, Austin, TX
78727, United States
(512) 837-0114

About

Fast Food RestaurantMexican Restaurant
Chipotle Scofield Farms is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1700 W Parmer Ln, Austin, TX
78727, United States

Hours

Reviews

3.7
1,270 reviews
5 stars
565
4 stars
280
3 stars
120
2 stars
58
1 star
247

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rudeness and a lack of professionalism.

Portion Sizes

Many customers complained about inconsistent and small portion sizes, often feeling shortchanged for the price paid.

Food Quality

Several reviews mentioned issues with food freshness and quality, including undercooked rice and unappetizing meat.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food areas, contributing to a negative dining experience.

Order Accuracy

Customers reported frequent mistakes with their orders, including missing items and incorrect preparations.
  • PP
    Peter Pereira
    Feb 16, 2026
    5.0
    Always my go to for lunch while traveling.
  • JA
    Jessica Atilano
    Feb 13, 2026
    1.0
    I went to this location on February 12, 2026, around 6 p.m., and the two girls working on the line were extremely rude to me. Chipotle would be perfect if they had an option with real guacamole that actually includes chunks of jalapeño in it.
  • LM
    Lakeia Mack
    Feb 11, 2026
    1.0
    I have been going here for almost all my time living out in North Austin. I walk to the door at 10:45 at the time which they are open, and all the workers stared at us for a good 2-5 minutes. Not trippin’, I understand. I was considerate of that, and when we went inside the young man with glasses had a previous transaction and was touching money with gloves. Now, I work in fast food, and constantly make sure to change gloves after EVERY transaction, cross contamination is a real thing. I have to ask him to change his gloves, and he gave me attitude in return. I go through with my order, and it’s $2 extra from when I came previously (Friday 02/06), and ordered the EXACT same thing. Cool, he places (throws) the vinegar’s in the bag and they’re in sideways and spill in my brand new car. This is completely unacceptable. I go here during my school lunch period and only have so much time to get what I need to get done. There are other restaurants closer in my proximity, and still, I choose to come out to Chipotle. I just ask for better service, and maybe retraining the staff on proper cleanliness and hygiene, and most importantly attitude/customer service because it genuinely does make a big difference. I could also mention how when I come in every time he’s here, he goes very slow; he lacks work ethic and a sense of urgency.
  • OL
    Olivia Lee
    Feb 9, 2026
    1.0
    way too small portions, not worth the price. never getting chipotle again
  • MM
    Mak Mar
    Jan 28, 2026
    1.0
    i always get white rice in my bowl with barbacoa meat. the meat was absolutely disgusting, nothing but pure white fat. the rice also was not cooked at all and was extremely crunchy. i will never go back to this location,

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill at Scofield Farms offer?

Chipotle offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at 1700 W Parmer Ln?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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