Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Stassney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
999 reviews
5 stars
559
4 stars
193
3 stars
88
2 stars
41
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on service quality; some praised staff for being friendly and helpful, while others reported rude behavior and lack of attention.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and flavorful meals, while others complained about stale ingredients and poor portion sizes.
Cleanliness
Frequent mentions of unsanitary conditions, including dirty tables and floors, impacting the overall dining experience.
Order Accuracy
Numerous complaints about incorrect orders and missing items, particularly with online orders.
Value for Money
Concerns about high prices relative to portion sizes and food quality, with some customers feeling they did not receive good value.
- SNSarah NgegweDec 13, 20255.0The workers there were very courteous and they prepped all the ingredients perfectly👌🏾
- ALAlex J. L.Dec 12, 20253.0Food is chipotle so no real difference between locations. The same scan be said about atmosphere. My complaint is they couldn’t find my order from the chipotle app between 3 people and 20 minutes. Finally, someone came along who knew what to look for.
- BKBrian KendrickDec 11, 20253.0Just not the same Chipotle that I remember. They were skimpy on the portions. The steak wasn't that good. For the price to me just wasn't worth it.
- CMC. MeltonDec 9, 20255.0I had a fantastic experience at this Chipotle location this past Saturday night specifically regarding the freshness of the food and the stellar customer service. Pros: - Freshness: Even one hour before closing, the station was fully stocked and most everything looked appetizing and fresh. - Service: These two ladies working the front were superb. They were patient and professional with a rude customer ahead of me, offered me samples when I couldn't decide on which meat, and maintained a nice and friendly attitude despite it being obviously exhausted at the end of the day. Thanks to her help I settled on the steak although that Carne Asada was pretty good too. - Value: I love how I can get as much veggies and sour cream as my heart desires without getting dinged on the bill. Plus I was lucky and caught their BOGO deal for that day only, and $14 for two quality entrees is exceptional nowadays. Cons: - I didn't see any plain cilantro available. - The red salsa is very heavy on the cumin, but I mixed it with their other lighter salsa for a more balanced flavor. I wish they didn't charge for extra salsa. Overall, this would be a 4-star experience, but this specific location earned 5 stars on this evening for the exceptional customer service and their ability to keep everything fresh and high-quality even near closing.
- RCRae ChristensenNov 28, 20255.0Christopher may just be the #1 chipotle worker in the world. What a spirited, joyful, and professional man!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 610 E Stassney Ln, Austin?
Chipotle Stassney is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at the Stassney location offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill on Stassney located?
It is located at 610 E Stassney Ln, Travis, Austin, TX 78745, across from Krispy Kreme.
How can I place an order online for Chipotle Mexican Grill at Stassney?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill on Stassney serve?
Chipotle offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
Can I earn rewards or special offers when dining at Chipotle Stassney?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
Is the Stassney Chipotle welcoming to all customers, including the LGBTQ community?
Yes, this location welcomes all customers, including LGBTQ individuals.
What nearby eateries can I visit around Chipotle Stassney after dining?
Nearby you can find Jimmy John's sandwich shop and Chili's Grill & Bar, ideal spots if you want to explore more food options in the area.
Are there any nearby services that customers might find useful when visiting Chipotle Stassney?
Yes, nearby are T-Mobile and Sprint stores for mobile needs, as well as Big City Barbershop and VIP Nails and Spa Salon for personal care.
What automotive services are available nearby Chipotle Stassney for customers on the go?
Services like Car Lost Keys, Jiffy Lube for oil changes, The Detailed Life for auto detailing, and Car Lockout Austin are all close by for any automotive needs.