Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Congress is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
676 reviews
5 stars
314
4 stars
190
3 stars
84
2 stars
30
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and indifference.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and tasty meals, while others experienced cold or poorly prepared food.
Portion Sizes
Many reviews mention inconsistent portion sizes, with some customers feeling shortchanged on ingredients.
Cleanliness
The cleanliness of the restaurant is a recurring issue, with several customers noting dirty tables and unsanitary conditions.
Location Experience
The downtown location is convenient but has issues with crowding and the presence of homeless individuals, impacting the dining experience.
- CDcaleb dunnNov 5, 20252.0Okay. There was much else to eat around here so it did the job. The kids quesodia is ridiculously small.
- JCJoseph ChurillaNov 4, 20255.0Food is consistently excellent. Best value in fast casual. Some minor hiccups with missing items causing delays, but not the norm. Some of the staff very friendly. Doing better w/ portion sizing
- ZWZachary WichmanNov 3, 20251.0I've been to a lot of Chiptoles in my life, but this one just took the crown for serving me the most poorly filled burrito bowl ever. The employee quite literally gave me about 6 small chicken chunks, and the bowl overall was maybe 1/4th filled. Totally ripped me off.
- GSg serdulaOct 27, 20252.0horrible portions and when i asked for corn salsa, he scooped a fourth of the spoon, as the salsa was empty, and just passed it along. No offer to wait for a refill, just, moved on. Why.
- YYYasmeenOct 16, 20255.0Love this location
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Congress Avenue serve?
Chipotle Congress serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 801 Congress Ave.?
The restaurant is open every day from 10:45 AM to 8:00 PM.
Does the Chipotle on Congress Avenue offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill on Congress Avenue?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Austin?
It is located at 801 Congress Ave., Ste 100, Travis, Austin, TX 78701, next to the Paramount Theater.
Does Chipotle Mexican Grill on Congress Avenue accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
Is the Chipotle on Congress Avenue LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Congress?
You can visit the Paramount Theater located next to Chipotle, or explore nearby attractions such as the Texas State History Museum and State Theater Company music venue.
How can nearby hotels be convenient for visitors planning to eat at Chipotle Mexican Grill on Congress Avenue?
Hotels like Hyatt Centric Congress Avenue Austin and HYATT CENTRIC CONGRESS AVE AUSTIN provide nearby accommodation options for visitors who want to conveniently dine at Chipotle Congress.
Are there other dining options near Chipotle Mexican Grill on Congress Avenue?
Yes, nearby dining options include Chi'Lantro Asian fusion food truck, Sapori Italian Roots food truck, SUBWAY sandwich shop, and Il Forte Italian restaurant.