Brand Certified
Chipotle Mexican Grill
4.0(679 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
801 Congress Ave., Austin, TX
78701, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(512) 391-1668
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/tx/austin/801-congress-ave.?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=501
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Congress is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
4.0
679 reviews
5 stars
316
4 stars
189
3 stars
85
2 stars
30
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rude or indifferent behavior.
Food Quality
Food quality is inconsistent, with reports of cold, undercooked, or poorly portioned meals.
Cleanliness
Concerns about cleanliness in the dining area and bathrooms, with reports of dirty tables and unpleasant odors.
Location Issues
The location is affected by the presence of homeless individuals, which has made some customers uncomfortable.
Speed of Service
Generally fast service, especially during busy hours, but some customers experienced long waits.
- CFChico FTBJan 17, 20261.0Please help out your hard working employees and hire some security. This chipotle is essentially a homeless encampment. Homeless are constantly coming in and out, asking customers for money, hiding and doing drugs in the bathroom. I will never use the sofa fountain machine after witnessing the things I have.
- BEBrandon ElkertDec 12, 20255.0Location was fast and friendly
- BBBreezieDec 2, 20255.0인생 첫 치폴레를 오스틴에서 갔네요. 첫날 주문 받아준 금발에 안경 쓴 여자 직원분, 정말 친절했습니다. 주문 방법도 잘 알려주고, 필요한 게 없는지 꼼꼼히 체크해줘서 기분 좋은 식사를 했네요. 이후로 오스틴에 머무는 동안 여러 차례 갔어요. 가격 좋고, 비교적 채소도 많이 먹을 수 있어서 치폴레 너무 만족스러웠습니다.
- JCJoseph ChurillaNov 4, 20255.0Food is consistently excellent. Best value in fast casual. Some minor hiccups with missing items causing delays, but not the norm. Some of the staff very friendly. Doing better w/ portion sizing
- ZWZachary WichmanNov 3, 20251.0I've been to a lot of Chiptoles in my life, but this one just took the crown for serving me the most poorly filled burrito bowl ever. The employee quite literally gave me about 6 small chicken chunks, and the bowl overall was maybe 1/4th filled. Totally ripped me off.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Congress Avenue serve?
Chipotle Congress serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 801 Congress Ave.?
The restaurant is open every day from 10:45 AM to 8:00 PM.
Does the Chipotle on Congress Avenue offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill on Congress Avenue?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Austin?
It is located at 801 Congress Ave., Ste 100, Travis, Austin, TX 78701, next to the Paramount Theater.
Does Chipotle Mexican Grill on Congress Avenue accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
Is the Chipotle on Congress Avenue LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Congress?
You can visit the Paramount Theater located next to Chipotle, or explore nearby attractions such as the Texas State History Museum and State Theater Company music venue.
How can nearby hotels be convenient for visitors planning to eat at Chipotle Mexican Grill on Congress Avenue?
Hotels like Hyatt Centric Congress Avenue Austin and HYATT CENTRIC CONGRESS AVE AUSTIN provide nearby accommodation options for visitors who want to conveniently dine at Chipotle Congress.
Are there other dining options near Chipotle Mexican Grill on Congress Avenue?
Yes, nearby dining options include Chi'Lantro Asian fusion food truck, Sapori Italian Roots food truck, SUBWAY sandwich shop, and Il Forte Italian restaurant.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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