Chipotle South Lamar is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor management.
Portion Sizes
Many reviews highlighted issues with small portion sizes, particularly for online orders, leading to dissatisfaction among customers.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh ingredients, others complained about tasteless or poorly prepared meals.
Cleanliness
The restaurant was noted for being clean by several customers, although some mentioned dirty tables and unsanitary conditions.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality and portion sizes did not justify the cost.
MW
Misha Ward
Nov 9, 2025
5.0
Alright, I know 5 stars for a Chipotle sounds like a stretch, but this place is legitimately great and worth a shot if your in the area. The food is always fresh and for some reason, does tastes better than other Chipotles (I call them Chippies). It must also be said that the employees here are amazing. They always have my order ready and are incredibly friendly. Go for the steak, you will not regret it 👍
HB
Hannah Berkowitz
Nov 2, 2025
5.0
This Chipotle is truly a standout compared to most others. Every time I come in, I have a quick, easy, and consistently great experience. The staff is awesome, it’s usually the same friendly team working, and they always give fair portions. The restaurant is clean, well-run, and efficient. The blonde woman who I believe is the manager does an incredible job keeping everything running smoothly(and she’s super sweet!!)Everything is fast, fresh, and delicious, every single time. Definitely my favorite Chipotle!
AA
Artur Akhmedov
Oct 12, 2025
1.0
The service was absolutely terrible! I asked to have the food served in rows, but they flatly refused (and the girl said all the food on our plate was spilling out into the center! I left hungry).
KK
Kenneth
Oct 3, 2025
5.0
I ordered the carne asada bowl and had a great experience with Melissa during my recent visit. Her positive attitude really stood and shows that she cares about the customer experience — great job!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food can I expect at Chipotle Mexican Grill on South Lamar?
Chipotle South Lamar offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill located at 2320 S Lamar Blvd in Austin?
Chipotle South Lamar is open daily from 10:45 AM to 11:00 PM.
Does Chipotle South Lamar offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I order food from Chipotle South Lamar online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Can I earn rewards or get special offers when dining at Chipotle South Lamar?
Yes, by signing up for Chipotle Rewards, you can receive exclusive offers and earn free food.
What payment methods are accepted at Chipotle Mexican Grill on South Lamar?
They accept credit cards and offer gift cards for payments.
Is Chipotle South Lamar welcoming to the LGBTQ community?
Yes, the location is welcoming to LGBTQ customers.
What are some nearby places I can visit before or after dining at Chipotle South Lamar?
You can visit nearby places such as First Access Boutique for shopping, Maha Coffee for a cafe experience, or SWOON salon for beauty services.
Are there any tattoo and art galleries close to Chipotle South Lamar?
Yes, you can check out Rock Of Ages and Easely Amused, both nearby and offering tattoo services and art galleries.
What fitness or wellness options are available near Chipotle South Lamar?
Near Chipotle, you can find yoga studios like Sukha Yoga and Y7 Studio as well as fitness centers such as The Barre Code.