Chipotle Mexican Grill

4.0
613 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle 45th & Lamar is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4400 N Lamar Blvd, Austin, TX
78756, United States

Hours

Reviews

4.0
613 reviews
5 stars
315
4 stars
147
3 stars
50
2 stars
18
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and dismissive staff, leading to a poor customer experience.

Portion Sizes

Many customers complained about stingy portion sizes, often receiving less food than expected for the price.

Food Quality

Several reviews mentioned issues with food quality, including cold meals, undercooked ingredients, and overall dissatisfaction with taste.

Cleanliness

Some customers noted that the restaurant was not clean, with messy tables and prep areas.
  • OO
    oh, ok
    Dec 12, 2025
    1.0
    when i tell you i am patient with any kind of customer service worker i am not lying SOMEHOW this chipotle seems to have messed up 4 times in a row, the cashiers are always nasty rude it’s crazy, from wrong orders to crazy wait time for online orders i simply do not recommend i went in on dec 12 2 pm whoever was working needs to improve
  • BW
    Beck West
    Dec 11, 2025
    1.0
    Weakest scooping I’ve ever seen. The worker gave me 3 strips of Carne Asada and charged me for double meat. They only filled half of my bowl, so much wasted space, do not recommend.
  • SB
    sofia berrios
    Nov 5, 2025
    1.0
    Extremadamente lentos para órdenes para llevar. Absurdo por qué la comida ya está hecha por ende el sistema es el que falla.
  • SH
    Skye Hwang
    Oct 29, 2025
    1.0
    The portions were terrible for how much we paid. Staff was also very rushed for no reason (it was 3:00 pm with no line), and they ended up giving me beans when I did not want that. The cashier was also incredibly rude with how she was talking to us.
  • SS
    Simon Szuharev
    Oct 29, 2025
    1.0
    Mean staff, the bowl they serve you is half empty, when asked what’s up — look at you condescendingly and try to shame you. I remember the bowls being so big you could have leftovers. Their bowls can barely feed an adult now and they’re compensating for that empty space with whole lotta attitude. Ew. And based on the number of people who shared a similar feedback, this is a pattern not a coincidence. Just terrible.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at 45th & Lamar in Austin?

Chipotle Mexican Grill at 4400 N Lamar Blvd is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Austin, TX?

It is located at 4400 N Lamar Blvd, Travis, Austin, TX 78756, right by the Starbucks on Lamar Blvd.