Chipotle 45th & Lamar is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently rude and dismissive staff, leading to a poor customer experience.
Portion Sizes
Many customers complained about stingy portion sizes, often receiving less food than expected for the price.
Food Quality
Several reviews mentioned issues with food quality, including cold meals, undercooked ingredients, and overall dissatisfaction with taste.
Cleanliness
Some customers noted that the restaurant was not clean, with messy tables and prep areas.
OO
oh, ok
Dec 12, 2025
1.0
when i tell you i am patient with any kind of customer service worker i am not lying SOMEHOW this chipotle seems to have messed up 4 times in a row, the cashiers are always nasty rude it’s crazy, from wrong orders to crazy wait time for online orders i simply do not recommend i went in on dec 12 2 pm whoever was working needs to improve
BW
Beck West
Dec 11, 2025
1.0
Weakest scooping I’ve ever seen. The worker gave me 3 strips of Carne Asada and charged me for double meat. They only filled half of my bowl, so much wasted space, do not recommend.
SB
sofia berrios
Nov 5, 2025
1.0
Extremadamente lentos para órdenes para llevar. Absurdo por qué la comida ya está hecha por ende el sistema es el que falla.
SH
Skye Hwang
Oct 29, 2025
1.0
The portions were terrible for how much we paid. Staff was also very rushed for no reason (it was 3:00 pm with no line), and they ended up giving me beans when I did not want that. The cashier was also incredibly rude with how she was talking to us.
SS
Simon Szuharev
Oct 29, 2025
1.0
Mean staff, the bowl they serve you is half empty, when asked what’s up — look at you condescendingly and try to shame you. I remember the bowls being so big you could have leftovers. Their bowls can barely feed an adult now and they’re compensating for that empty space with whole lotta attitude. Ew.
And based on the number of people who shared a similar feedback, this is a pattern not a coincidence. Just terrible.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at 45th & Lamar in Austin?
Chipotle Mexican Grill at 4400 N Lamar Blvd is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Austin, TX?
It is located at 4400 N Lamar Blvd, Travis, Austin, TX 78756, right by the Starbucks on Lamar Blvd.
Does Chipotle Mexican Grill at 45th & Lamar offer delivery services?
Yes, they offer delivery services through online orders and web/mobile delivery platforms.
How can I order online from Chipotle Mexican Grill at 45th & Lamar?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve at this location?
They serve fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Is Chipotle Mexican Grill at 45th & Lamar welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers as indicated by their attributes.
What are some nearby food options to Chipotle Mexican Grill at 45th & Lamar?
Nearby food options include Get Sum Dim Sum (Chinese), Craft Omakase and Uchiko Austin (Japanese/Sushi), The Steeping Room (tea room), Chili's Grill & Bar (American/Tex-Mex), and It's Just Wings (chicken wings).
Are there nearby places for coffee or snacks close to Chipotle Mexican Grill at 45th & Lamar?
Yes, Starbucks is located right by Chipotle, providing convenient options for coffee or snacks before or after your meal.
What other services are available near Chipotle Mexican Grill at 45th & Lamar?
Nearby services include pet grooming and retail at Kriser's Natural Pet, veterinary care at Austin Animal Clinic, nail and skin care at Adore Nail Lounge, and mobile phone services at ATT.
How can nearby places help when visiting Chipotle Mexican Grill at 45th & Lamar?
If you're visiting Chipotle, you can easily grab a coffee at Starbucks or explore nearby dining options like Craft Omakase for sushi. If you're with pets, Kriser's Natural Pet and Austin Animal Clinic are close by for pet needs, making it convenient to combine errands or dining.