Chipotle Mexican Grill

4.0
609 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle 45th & Lamar is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4400 N Lamar Blvd, Austin, TX
78756, United States

Hours

Reviews

4.0
609 reviews
5 stars
315
4 stars
146
3 stars
49
2 stars
18
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and dismissive staff, leading to a negative dining experience.

Portion Sizes

Many customers complained about small portion sizes, feeling that they were not receiving value for their money.

Food Quality

Several reviews mentioned issues with food quality, including undercooked ingredients and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions in the dining area and food prep areas.

Mixed Experiences

A few customers had positive experiences, praising the food and service, but these were overshadowed by the majority of negative feedback.
  • SB
    sofia berrios
    Nov 5, 2025
    1.0
    Extremadamente lentos para órdenes para llevar. Absurdo por qué la comida ya está hecha por ende el sistema es el que falla.
  • SH
    Skye Hwang
    Oct 29, 2025
    1.0
    The portions were terrible for how much we paid. Staff was also very rushed for no reason (it was 3:00 pm with no line), and they ended up giving me beans when I did not want that. The cashier was also incredibly rude with how she was talking to us.
  • SS
    Simon Szuharev
    Oct 29, 2025
    1.0
    Mean staff, the bowl they serve you is half empty, when asked what’s up — look at you condescendingly and try to shame you. I remember the bowls being so big you could have leftovers. Their bowls can barely feed an adult now and they’re compensating for that empty space with whole lotta attitude. Ew. And based on the number of people who shared a similar feedback, this is a pattern not a coincidence. Just terrible.
  • JC
    Jackie Childress
    Oct 22, 2025
    5.0
    My go-to Chipotle spot. The associates there are friendly and the place is nice and clean. Food is delicious. Conveniently located too. Stop by and have a bowl or burrito or tacos. You won't regret it!
  • NO
    Nati Ochoa
    Oct 16, 2025
    1.0
    Deviated and went to this one instead of the one on Guadalupe and the workers were snappy! I work in food service and I would never dream of treating customers so poorly and so awfully. Throwing my food into a bowl and UPCHARGING for rice? Chipotle rice is free everywhere else so when I walk in and ask, that is my expectation! Super stingy with the food. Do not order from here. Food was cold. I ordered in.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at 45th & Lamar in Austin?

Chipotle Mexican Grill at 4400 N Lamar Blvd is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Austin, TX?

It is located at 4400 N Lamar Blvd, Travis, Austin, TX 78756, right by the Starbucks on Lamar Blvd.