Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Millwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
829 reviews
5 stars
323
4 stars
180
3 stars
79
2 stars
68
1 star
179
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and understaffing issues.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold food, small portions, and improper cooking.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas and unsanitary food handling practices.
Management Issues
Customers expressed concerns about poor management, including lack of staff training and inadequate response to customer complaints.
Value for Money
Several reviews mentioned rising prices and decreasing portion sizes, leading to perceptions of poor value.
G2
GVRD 2021
4 days ago
5.0
Good option for vegetarian. You can customise your requirement.
VT
Vegan Traveller
Feb 5, 2026
5.0
good clean efficient Chipotle
CC
Chris
Jan 23, 2026
1.0
Tell me why?
(This chicken is so griiiistly)
Tell me why?
(This rice is so blaaaand)
Tell me why?
(My bowl is so cooooold)
This Chi pot le sucks… 😂
PP
Psyched Panda
Jan 13, 2026
1.0
They have like two people working and so the workers are so stressed they get the order wrong. This kid gave me extra chicken when I just asked about the price and explicitly told him it was too much. $5 for extra chicken is absurd and they still charged me for it
JB
Johnathan Beach
Jan 6, 2026
1.0
Looking at older reviews here as well and it’s clear that despite the BS responses that are all copy paste from the “owner” nothing changes here. Just left this location after an absolutely horrendous experience there. They had literally one employee running the entire line and register so each customer was taking 5-8 minutes per person and a line was building up. The line with all the containers of food was beyond a mess with ingredients mixing into other vats of ingredients and most of the containers were empty or close to empty as if they didn’t want to prep anymore food. I had a feeling looking at the state of the line with all the mess that there would be further problems and there were. After spending 30 dollars on two bowls we got home (we live less than 5 minutes down the road from this location) and the chicken in my barely filled bowl (literally the bowl was less than half full after all of the ingredients I requested to be put in it) the chicken was ice cold. Not like warm, not room temperature—ice. Cold. Literally felt like chicken flavored ice cubes. There was barely any rice in the bowl at all and it was inedible and most likely had been sitting out for several several hours looking at the state of that food line. It is not safe to eat as it was not within food temperature safety zones. Threw the food away and will literally never return to this location.
I write this review not for the sake of hoping this location will get their act together, hire more people, and actually serve correct (consistent) proportions, that are safe to eat and not a health violation. If anything was going to change with this place it would’ve happened by now after the numerous 1 star reviews left by other people. But nothing has changed clearly. The poor mismanagement of this location will run this business into the ground and deservedly so. I write this review for prospective customers who will hopefully see my review amongst the other low ratings and avoid this place like the plague….unless ice cold, unsafe food, horribly inconsistent proportions, slow wait times, and poor management is your thing….if that is your thing you’ll be in heaven here.