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Charleys Cheesesteaks

4.6
(605 reviews)

Business Details

1700 West Parmer Lane, Austin, TX
78727, United States
(512) 284-7439
https://order.charleys.com/menu/w-parmer-lane-tx/

About

Sandwich RestaurantFast Food Restaurant
Charleys Cheesesteaks and Wings serves with only premium ingredients, like 100% USDA choice steak, 100% all-white meat chicken, all-natural cheeses, and fresh veggies always grilled-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more. Order at charleys.com or join the Charleys Rewards program for the best deals at Charleys.

Location

Charleys Cheesesteaks
1700 West Parmer Lane, Austin, TX
78727, United States

Hours

Reviews

4.6
605 reviews
5 stars
500
4 stars
48
3 stars
12
2 stars
13
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently received praise for being friendly, attentive, and accommodating, with specific mentions of employees like Garcia, Victor, and Omar.

Food Quality

The food was generally well-received, with many customers enjoying the cheesesteaks, wings, and fries, although some noted inconsistencies in portion sizes and seasoning.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing to a pleasant dining atmosphere.

Overall Experience

Customers expressed satisfaction with their overall experience, highlighting the combination of good food, friendly service, and a welcoming environment.
  • SS
    Steve Shockey
    1 day ago
    5.0
    Great servers guys knew what they were doing. Make great subs.
  • EH
    Eric Hudson
    1 day ago
    5.0
    Literally insane food and great people, coming from a guy who usually hates cheesesteaks it’s like a Picklemans on crack
  • DS
    DJ Say
    2 days ago
    3.0
    Better get there by 2:30 am, pretty consistent early closes because they clean the grill right about then, I thought they open until 3am??
  • TM
    Thatsjustmyopinion Martin
    Feb 11, 2026
    1.0
    This is my first time trying this place and it will definitely be my last. It was a depressingly awful experience. The “owner” could not be brother to say hello as I walked in or handled prepaid pickup order. I picked up my order at the store set pick up time on time. The box was ice cold when I picked it up. I would describe it as cold boil French fries with CANNED unmicrowaved “cheese”, ranch and canned jalapeños. The peach lemonade was the best thing I had. The peaches are from that dole cup - cropped extremely small. if you can not put basic effort into your food just do something else. People can get sick from this type of stuff.
  • KS
    Karen Surita
    Feb 10, 2026
    5.0
    This place has the best service and they servers and cooks are fast. The cheesesteaks are fresh and satisfying. Pop and and see what you are missing.

Frequently Asked Questions About Charleys Cheesesteaks

Where is Charleys Cheesesteaks located?

Charleys Cheesesteaks is located at 1700 West Parmer Lane, Suite 220, Austin, TX 78727, USA.

What are the opening hours of Charleys Cheesesteaks?

Charleys Cheesesteaks is open every day from 10:00 AM to 3:00 AM.

Brand Certified Facts from Charleys Cheesesteaks

Charleys Cheesesteaks partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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