Charleys Cheesesteaks

4.6
582 reviews

About

Sandwich RestaurantFast Food Restaurant
Charleys Cheesesteaks and Wings serves with only premium ingredients, like 100% USDA choice steak, 100% all-white meat chicken, all-natural cheeses, and fresh veggies always grilled-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more. Order at charleys.com or join the Charleys Rewards program for the best deals at Charleys.

Location

Charleys Cheesesteaks
1700 West Parmer Lane, Austin, TX
78727, United States

Hours

Reviews

4.7
502 reviews
5 stars
427
4 stars
41
3 stars
8
2 stars
10
1 star
16

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food, especially the cheesesteaks, wings, and fries, noting freshness and great flavor.

Customer Service

The staff received high marks for being friendly, attentive, and providing excellent service, with specific mentions of employees like Victor, Omar, and Sai.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing to a pleasant dining atmosphere.

Overall Experience

Many customers expressed a strong desire to return, highlighting the enjoyable experience and recommending the restaurant to others.
  • LB
    Larry B.
    3 days ago
    3.0
    This was my first time eating here. I went for dine in and ordered the #2 combo Philly Cheese Steak. They have 3 sizes so I ordered a small since it was lunch. I was disappointed because the posters and photos on the walls show fully loaded sandwiches stacked high with meat and ingredients the sandwich was lacking. It wasn't because I ordered a small. It should still have had ingredients from end to end. The first bite from each end, I got nothing but bread! I really wish I had taken a picture of it to post. Even the fries were really lacking in number. They tasted great. They were hot and thick, not too greasy but too few. The sandwich was good but nothing special. I would say the posters are false advertising. Don't expect a sandwich piled high and overflowing with ingredients. I probably won't go back.
  • CC
    Cece
    6 days ago
    5.0
    ⭐⭐⭐⭐⭐ Charlie’s Cheesesteaks went above and beyond with my order. The website wouldn’t allow me to customize my sandwich the way I wanted, so I called the store directly—and they were more than happy to help. I asked for the sandwich to be left unassembled, and they delivered exactly as requested. I also asked for extra ice and was pleasantly surprised to receive an additional cup of ice. Excellent customer service and attention to detail. I truly appreciate the extra effort and will definitely be ordering again!
  • TL
    Totalle LeCharles
    Dec 25, 2025
    5.0
    AWESOME Old Fashioned Philly Steak!/ The ULTIMATE FRIES= "Delicious" Along with the LEMON PEPPER CKN NUGGETS 💯!( just needed Ranch Dressing 4 Dipping 😍1st Time Customers💗💗💗💗on Christmas Eve Night(what a 🎁) We ARE NOW Regulars!!! 🎯🎯🎯💯💯💯💯
  • LG
    Luis Garcia
    Dec 22, 2025
    5.0
    Desde el momento en que probé mi primer bocado, supe que merece 5 estrellas completas. Los cheesesteaks están perfectamente grillados, con ingredientes frescos, carne jugosa y queso derretido en cada mordida, ¡una delicia auténtica y sabrosa! 🍖🧀 Además los boneless están crujientes, bien sazonados y llenos de sabor, no se diga la atención que brinda el señor García y Víctor. 10/10 👌🏻
  • 77
    737215
    Dec 22, 2025
    4.0
    So Charley's is a rock solid B. The staff isn't just friendly, but they were like, "cool" if that makes sense? Relaxed and comfortable and friendly, their smiles seemed genuine like they were having a good time. The place is comfortable and clean and wasn't overly busy. You could have a date here. The food was ... solid. Solid means reliable. Nothing we ordered was like oh my gosh you HAVE to try this. The best cheese steak I've ever had was in Atlanta, not Philly, and Wing Stop across the street does serve better wings (at a much higher price with stupid long waits though) - still, nothing was bad at Charleys. Fries were pretty good too! Lemonade was pretty good! Wings were good. Cheese steak was good. If you're looking for hot, solid food and cool people, you won't be disappointed.

Frequently Asked Questions About Charleys Cheesesteaks

Where is Charleys Cheesesteaks located?

Charleys Cheesesteaks is located at 1700 West Parmer Lane, Suite 220, Austin, TX 78727, USA.

What are the opening hours of Charleys Cheesesteaks?

Charleys Cheesesteaks is open every day from 10:00 AM to 3:00 AM.