Customers consistently praised the staff for being friendly, welcoming, and attentive, with particular mentions of employees like Jordan, Eve, and Meika.
Food Quality
The food received high marks for being fresh, flavorful, and well-portioned, with many customers expressing satisfaction with their meals.
Service Speed
While many reviews highlighted fast service, there were notable complaints about long wait times for online orders, indicating inconsistency in service speed.
Cleanliness
The location was generally reported as clean, although some reviews mentioned issues with dirty tables and a malfunctioning ice machine.
JK
Jeff Kusmiersk
6 days ago
5.0
⭐⭐⭐⭐⭐ A Top-Tier Lunch Spot!
"Stopped in for a quick bite and was blown away by the quality. The bowl I built was packed with flavor—highly recommend the crispy falafel (deep-fried to perfection!) and the spicy hummus. They have a great selection of unique, fresh juices and craft beers on tap, which sets this place apart from other quick-casual spots. The service was fast and efficient. This spot is a must-try for fresh Mediterranean food!"
Meika and Ana were the sweetest people I've come across in my whole life!!!!!!!!
RG
rachael garcia
6 days ago
5.0
This is hands down my favorite location to come to. Jordan makes me feel so welcome every time I walk in the door. Customer service is what makes me come back every time.
ED
Evan DePamphilis
6 days ago
5.0
Amazing experience at this Cava location, Dom has great energy at the register, made me feel like I’ve been a long term customer here for years! Issah and Jordan gave great recommendations on different bowl combinations to try and helped amplify and simplify my lunch experience!
TB
Tate Brown
Feb 24, 2026
5.0
I wasn’t sure what I wanted, but Eve helped me out! They were very patient and explained everything to me! They were really nice and the food was really good! Exactly what I wanted!
JG
Jacob Gonzales
Feb 17, 2026
1.0
Normally this Cava is great but today's experience has fully changed my mind.
Three people working and none of them could perform their job without their shift supervisor "Jordan". Chicken was being burnt on the grill, alarms were going off, customers couldn't check out and nobody could find this Jordan guy. The cashier was trying to call him and he wasn't answering his phone allegedly and the thing is, she didn't need an override or anything special she just didn't know how to check someone out. The three people working seemed to have no idea what was going on and really need more training, one person was shouting out Jordan's POS login of 5959 or 9595 across the restaurant. I waited over 30 minutes and eventually the staff told me to get something other than honey chicken because they had no idea what was going on with it, even though Im literally staring at it on the grill burning. I was still charged extra for steak even though that was not what I wanted. I waited over 30 minutes for a bowl of cold rice and steak, 0 apologies, 0 responsibility, and on top of it all, I was charge extra for something I didnt want.
CAVA serves fast-casual Mediterranean food with customizable greens and grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 515 Congress Avenue, Austin, TX 78701, United States.
What are the operating hours of CAVA?
CAVA is open daily from 10:30 AM to 11:00 PM. It is closed on November 27, December 24, and December 25 in 2025.
Does CAVA offer vegetarian and organic food options?
Yes, CAVA serves vegetarian and organic food options.
Can I order food for delivery or takeout from CAVA?
Yes, CAVA offers both delivery and takeout services. You can order online at https://order.cava.com/stores.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is CAVA family-friendly and accessible?
Yes, CAVA welcomes families and children, has a children's menu, high chairs, seating, and wheelchair-accessible entrances and restrooms.
Are there any nearby attractions or places to visit when you come to CAVA?
Yes, customers can visit nearby places like Cosmic Comics, a comic book and clothing store, or enjoy a movie at Cinema Strip, a drive-in theater.
How can nearby businesses like 6th Congress Properties help customers visiting CAVA?
6th Congress Properties is a nearby property management and shopping service that may offer additional amenities or services for visitors to the area around CAVA.
Which nearby coffee shop can I visit before or after dining at CAVA?
Haraz Coffee House is a nearby coffee shop where customers can enjoy a coffee either before or after their meal at CAVA.