Overall, customers praised the food for being delicious and well-prepared, with specific mentions of dishes like the Chicken Piccata and lasagna.
Service Consistency
While many reviews highlighted excellent service from specific servers like Ariana and Ramie, there were also complaints about inconsistent service and inattentiveness during busy times.
Atmosphere
The restaurant was noted for its clean and inviting atmosphere, conducive to conversation, although some customers experienced issues with noise levels.
Customer Experience
Several reviews emphasized positive experiences with staff, particularly in terms of attentiveness and friendliness, contributing to a welcoming dining experience.
LM
Lidia Moctezuma
3 days ago
5.0
As a first time customer, my experience here was great! Lezae is the server you would love to have. He is very knowledgeable of the menu and make great suggestions! I will definitely be back and will request him on my next visit.
CB
Corrine Benavides
3 days ago
5.0
Our waiter Lezae went above and beyond. We had refills before they were needed. Food came fast. He was very pleasant and polite. He recognized us from a previous time we had him as a waiter. I would love to have him wait on us anytime we come.
JF
Janet Faz
5 days ago
5.0
Edward was great. Friendly and attentive. Thank you for the pleasant experience. As far as the food, portion was small on the Johnny. For $32 a bit overpriced for what you got.
CV
Conrado Valdiviez
Dec 28, 2025
4.0
This place is awesome. We were there for Christmas Eve dinner and it was packed but the drinks were great, I recommend the Merry Berry Martini, and the food was even better. All the staff was very friendly and the place was clean.
BH
Benjamin B. Hunt
Dec 16, 2025
5.0
Carrabba’s Italian Grill on Research Boulevard in Austin recently catered an event for our company, and the experience exceeded expectations on every level.
The food was outstanding, fresh, well presented, and perfectly suited for a professional setting. Portions were generous, flavors were consistent across the spread, and everything arrived on time and ready to serve. Our team shared nothing but compliments throughout the event.
What truly set this experience apart was Alberto. His professionalism, organization, and attention to detail made the entire process seamless, from planning through execution. He communicated clearly, ensured every detail was handled, and delivered a level of service that reflected genuine pride in his work.
Alberto went above and beyond to ensure our event ran smoothly, allowing us to focus on our team instead of logistics. That level of reliability and care is invaluable when hosting a company event.
We would absolutely trust Carrabba’s with future corporate catering needs, and we highly recommend working with Alberto if you want a polished, stress free experience.
Frequently Asked Questions About Carrabba's Italian Grill
What are the operating hours of Carrabba's Italian Grill in Austin, TX?
Carrabba's Italian Grill is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer happy hour specials?
Yes, they offer happy hour every day of the week from 4:00 PM to 6:00 PM.
What types of services are available for ordering from Carrabba's Italian Grill?
Carrabba's Italian Grill provides in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order food online from Carrabba's Italian Grill?
Yes, you can place orders online through their delivery URL at https://www.carrabbas.com/order/menu/austin-reasearch-blvd.
What kind of cuisine does Carrabba's Italian Grill serve?
Carrabba's Italian Grill serves authentic Italian cuisine, suitable for dine-in, carryout, delivery, or catering.
Is Carrabba's Italian Grill family-friendly and accessible?
Yes, the restaurant welcomes families, has a children's menu, high chairs, wheelchair-accessible entrance, seating, parking, and restrooms, as well as a braille menu.
Are alcoholic beverages available at Carrabba's Italian Grill?
Yes, they serve beer, wine, cocktails, and other alcoholic beverages, and have a bar onsite.
What nearby restaurants can I visit before or after dining at Carrabba's Italian Grill?
Nearby restaurants include Rudy's "Country Store" and Bar-B-Q, Outback Steakhouse, Pardon My Cheesesteak, IHOP, Pappadeaux Seafood Kitchen, and Bone Daddy's barbecue restaurant.
Are there convenient places for fuel or quick stops near Carrabba's Italian Grill?
Yes, nearby convenience stores and gas stations include Shell, Chevron, Chevron Station Austin, 7-Eleven, Texaco Station Austin, and Speedy Stop, which can be handy for customers while visiting the area.
What nearby hotels are available if I want to stay close to Carrabba's Italian Grill?
The Hilton Garden Inn Austin NW/Arboretum is a nearby hotel offering convenient accommodation options near Carrabba's Italian Grill.