Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.6
2,033 reviews
5 stars
825
4 stars
469
3 stars
253
2 stars
138
1 star
348
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overcooked wings, missing sauces, and poor presentation.
Cleanliness
Several customers noted unpleasant odors and dirty conditions in the restaurant, including the bathrooms, which detracted from their dining experience.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their attentive and friendly service.
Management Concerns
There were multiple mentions of poor management practices, including unprofessional behavior and lack of accountability for service issues.
- AMAngelica MataNov 16, 20251.0Terrible service. Proceeded to get my Togo order and they didn't have it. Cashier laughed and said, "maybe it's in this stack of orders." It wasn't. No apology. I asked for a refund and the guy went to get his manager who came back with a paper that said my order was placed but nothing was made. I just wanted a refund. She said ok, no apology. I waited for my receipt. She then proceeded to help 5 other customers while I'm waiting. I had to interrupt to say can I get a receipt? She said she can email one in two days. What? I asked for her higher up and she said he's on the phone but will check. Andrew came out asking what the problem was. I said I've been waiting for my receipt. He tossed papers my way that the manager did not hand to me. It was just a print out of my order where they hand wrote refund. He couldn't even pick them up to hand to me. So rude. He also did not apologize for the inconvenience. I was speaking in the female, cut me off telling me to have a good night. Extremely unprofessional will not return to this location. What really happened was they forgot to put my order in and they couldn't even apologize. Non of those people should be in customer service.
- STshane tapiaNov 16, 20251.0Service is the worst here and always smells so bad. Never been to a BWW that was bad so this is incredibly disappointing. How does this location even stay open.
- DBDenise BNov 7, 20251.0We had to leave after waiting for the waitress to come helps us. Twice that she said she would be with us and didn’t come at all. We waited 10 minutes to be waited on. We just left. This was at 2:30pm and there were only 3 other tables occupied so it was not busy at all. This place as gone down hill so bad.
- BSBarret SmithNov 7, 20255.0This place ROCKS!! The staff are excellent the food came out hot and quick. I got the lunch special 10 wings fries and a drink 12 dollars. Such a steal for the quality and atmosphere. 10/10 recommend 7 days a week 365!!
- JMJose MedinaOct 26, 20251.0Ordered online, went to pick up food and was given the wrong order called but got hung up on this place sucks
Frequently Asked Questions About Buffalo Wild Wings
What are the operating hours of Buffalo Wild Wings in Austin?
Buffalo Wild Wings in Austin is open from 11:00 AM to 2:00 AM Monday through Saturday, and from 11:00 AM to 1:00 AM on Sunday.
What type of food and flavors can I expect at Buffalo Wild Wings on Little Texas Lane?
You can enjoy award-winning Buffalo, New York-style wings with a choice of 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Austin?
It is located at 901 Little Texas Lane, Building D, Austin, TX 78745.
How can I contact Buffalo Wild Wings at the Austin location?
You can reach them by phone at +1 512-912-1147.
Is Buffalo Wild Wings in Austin a sports bar?
Yes, it is categorized as a sports bar, chicken wings restaurant, and takeout restaurant.
Where can I find movie theaters near Buffalo Wild Wings on Little Texas Lane?
Nearby movie theaters include Metropolitan STM 14 and Regal Metropolitan, both excellent options to catch a film before or after your meal.
Are there hotels near Buffalo Wild Wings in Austin for visitors?
Yes, nearby hotels include Staybridge Suites Austin South Interstate Hwy 35, TownePlace Suites by Marriott Austin South, and Holiday Inn Express & Suites Austin South, ideal for travelers looking to stay close to dining and entertainment options.
What other dining options are available near Buffalo Wild Wings at 901 Little Texas Lane?
Nearby restaurants include Trudy's South Star, Chili's Grill & Bar, and Dimassi's Mediterranean Buffet, offering a variety of cuisines for different tastes.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is listed as a takeout restaurant, so you can conveniently order food to go.
What timezone is the Buffalo Wild Wings in Austin located in?
It is located in the America/Chicago timezone.